My Product Registration
Product cares - product registrations and warranty claims
Rating
4.8
feedback
73
chart
#1,529
All reviews
Rating Breakdown
Review RSS Feed
April 20, 2024
Its a great starter for being able to have dedicated forms on our website for warranty registrations, and claims. It isn't the easiest to use. But the customer support answers all the questions I had to help me get it set up. I do wish the emails were more customizable that it sends to our customers. But its good so far.
April 18, 2024
Works perfectly for product registrations and management. Support is very fast and can help you with everything. Implementation was very easy. great app!
March 19, 2024
We have been really happy with this app so far. Its straightforward and has all the functionality that we need. The support team have been great in helping customise the warranty forms and set this up. Special thanks to Vito for all his help.
Feb. 13, 2024
A little buggy on shopify, but the support has been great and I have been able to work out the kinks one by one. Thanks heaps.
Jan. 22, 2024
Amazing app, responsive and very knowledgeable customer service. I recommend
Dec. 23, 2023
If you looking for adding product warranty feature for your product, everything what you need is inside. I was able to make all feature I wanted to make
Dec. 13, 2023
This is a great app that has helped us with refining and streamlining our product registration for our customers.
Oct. 26, 2023
The service is amazing After setting up, the layout was a bit off; however, their customer support just fix it for me in 30 mins
July 31, 2023
Found an issue with dark Shopify page themes where text from drop-down menus appears white against white (unreadable unless scrolled over with the mouse cursor, which then turns the field light blue making the white text barely legible). A very simple bug to fix, however after numerous attempts to get support and inform them of this bug with detailed screenshots, I received no response. Literally weeks of trying to get support and nothing. I'll be deleting and finding another app for my customer form needs and I suggest you do the same.
Hi, I'm sorry to hear that. Yes it will be a very simple fix (we will able to fix it for you in less than one minute) I've double checked all the support emails (including spams etc) and didn't see anything coming from you guys recently (it might be your email server not sending the email through or sending to the wrong email etc), you will able to see the support email in the app and you can also able to book a call with us in the documentation pages, if you can do that, we will able to fix it for you very very quickly As for the reason why it it appear white on white - the app have minimal styling and trying to inherit as much as possible from Shop's theme, so it can make it look like part of the shop, this works most of the time, but in some cases, what you see can happen, then we will able to put a fix that's custom tailor to your site Please let me email us and we can get it fix, email: [email protected] or book a call with us https://calendly.com/varify/shopify-product-registration
July 6, 2023
We're currently doing a trial of My Product Registration, it's working well so far, with good features and database, and responsive support team! Looking forward to seeing how they continue to develop the app and build in new features.
June 20, 2023
I just wanted to take a moment to give a big shout-out to Product Varify (My Product Registration) for being such a great app and team for their vendor support. This app fits our needs wonderfully by allowing customers to register their warranties seamlessly on our website. Their support is really quick (usually gets a response within a day), and they could understand the problems we are facing and help us rectify them in a timely manner. Talking about the app itself, it's very user-friendly, and our customer is able to auto-fill their serial number on the warranty by scanning a QR code on our product. For us, managing all that customer data has become a breeze. We strongly recommend this app if you're looking for a reliable and efficient solution for your product warranty registrations.
June 14, 2023
Hello, This app is perfect for me. It allows customers to set up there product warranties from products they purchased both online and offline. The impressive thing for me is it allows customers to enter the serial number and upload receipts from offline purchases. One of the main advantages is you can approve the warranties online, by checking the receipt against the details entered. You can do this all online, no more communication and asking for attachments of receipts by email. No need to create excel spreadsheets, this app stores everything. I tried 3 other apps, before i found this app.
June 6, 2023
It's been great for what we needed! The form builder works great and the features and settings makes it easy to manage forms. I would like to see improvements to styling which needs to be done with CSS at the moment.
June 5, 2023
In my store I want fet h product dynamic in product filed how can I do that can you help me out for that
Hello there, For this kind of problem, its better to use support I can see you already booked a call with us tomorrow (we can talk more about it tomorrow) and already sent us a support email as well We already replied to your support email, so I will paste the answer here just in case support didn't go through to your email What do you mean fetch products dynamically to the form? Can you give me an example or screenshot of what you want to do? Thanks
May 31, 2023
The service is very responsive and helpful. We had a few issues setting it up and connecting it to all our tools but we are getting there.
April 3, 2023
Support team is incredible. Fast, responsive and just best in class. Thanks for your help Vito, above and beyond!
March 31, 2023
How can i change the form Slug? My site : https://sample-simo.myshopify.com/pages/product-registration. I need it shows “Product Registration” on my page, not” product-registration” Plz help me. Thank you
Thank you for your review. For this kind of problem, its better to use support (I can see you already have sent us a support email, so I will paste the answer here just in case support didn't go through) Firstly it's not a good idea to have spaces in the URL, because it will replace with `%20` by browsers like Chrome and Edge, so the whole URL will become https://sample-simo.myshopify.com/pages/product%20registration if you copy it, that's why most of the URL either using _ or - as separator Looking at the URL, this is a page you created in Shopify, so it's not something to do with the app (I can see you have used the theme block to embed the app onto the page, hence the form is shown on the page) Since this is not have something to do with the app, to change the URL, you will need to change it in the Shopify admin > Sales Channel > Online Store > Pages > Select the page > Edit with SEO > Change URL and handle Let me know if you have any other questions, we're here to help
Jan. 3, 2023
Great app, can be used for much more than product registrations. We use it for service agreements on diving gear, and also as a logbook for registration of catch (fish, crabs etc).
Dec. 22, 2022
Great product registration app and Customer service was very patient and quick to answer my questions