My Product Registration

Great aftersales support and service, been using this app for around a year by now. Had a few questions but Vito did a great job helping me with my concerns.

Doesnt install. Have tried on numerous browsers and many attempts. The app installed once and timed out over and over and over again, so I uninstalled it. Since then, it continues to not install across Firefox, IE, Safari, and Edge. Across 4 different storefronts. I wish I could contact you but again the APP DOESNT SHOW UP. DROP ME AN EMAIL I CAN CONTACT AND ID BE HAPPY TO TRY AND WORK THIS OUT. They fixed the problem they claimed in their response, for about 3 days and now again this app won't load on Safari or Edge. Businesses don't have time for apps that don't open. FINAL UPDATE: I have tried this app two or three more times after the claimed "fix". I was happy this morning because it was actually working for the first time in three weeks and I thought it could be a solution for our store. But I came back this afternoon and now the app times out again. I have tried to enter it 4 different ways. Impossible. I have been a Shopify user for 10 years and this is the worst UI I have ever run into. Yes, app store reviews "aren't designed for technical troubleshooting," but this is beyond that. Other Shopify stores should know that you are frauds. Develop a better app and you wouldn't have reviews like this.

Thanks for the quick response and action on our request. We have been using the English version to adjust the wordings for our Vietnamese pages. We found there is a field that cannot update the wording, but the support team quickly fixed it within 2 hours. And now, we can translate that field as well. The quick follow-up enabled us to provide better service to our customers!

This app is incredibly customizable and support is absolutely top-tier. The app take care of everything we need! Thank you!

Really great app for managing and customizing our warranty form. Anyone without code knowledge will be able to handle the setup/design. Furthermore, the support team is very helpful. They answer all of our questions instantly and are able to resolve issues in a short time. Highly recommend this app.

Prompt response and very helpful staff!

We have used this App multiple times now as a problem solver. Sending consumers updated parts for their ovens or redeeming a GWP for a product launch. Super helpful & easy to get live with no development needed.

This app has been very valuable for our business. The support is quick and very helpfull.

The customer support team is always helpful and quick to assist in solving any issues. They also provide customization options, including custom API integrations, which makes the app much more flexible to fit our needs. I really appreciate the team’s effort and professionalism — they are responsive, knowledgeable, and willing to go the extra mile. Thanks to their support, we’ve been able to implement solutions smoothly and efficiently. Highly recommended!

This app has been very valuable for our business. It’s reliable, easy to work with, and backed by a team that goes above and beyond to help.

Really great support from the team - we had something we needed to fix on the form for integration with Klaviyo and they built the field for us really quickly and it works really well.

We’ve been using this app across nearly ten of our shops and are very satisfied. The support is quick, and they provided a custom solution that addressed our needs perfectly. Highly recommended.

Simple to use and helpful technical support. =)

The Customer Support Team of My Product Cares app was helpful and responsive. I appreciate their service!

This app has been great for managing the warranty registrations for our products. Vito has been a huge help getting us up and running. We had a few unique requirements, which he was able to help us with and ensure it was all working correctly. Very happy with the app!

We are using this app for post-purchase product registration. It's intuitive to use and the best part is the customer support. They are extremely responsive and have gone above and beyond to meet our needs!

Easy to use, fast responses, plenty of customizations. It has worked very well for us!

Provides super-fast responses to emails and quickly implements developments to improve the app.

This app has helped us immensely by streamlining processes while gathering all necessary information. Support is amazing! Inquiries and requests are answered within hours. I imagine we will be using this app for years to come!