My Product Registration
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This app is a wonderful tool for us, and when we were having trouble setting up the config, the customer support provided excellent and swift assistance. Highly recommended.
Love this app, it works super well! Vito is very helpful in getting the app dialed-in for specific needs. Wonderful Customer Service.
Great customer service. I am not very tech minded so speaking to a real person is refreshing. I sent an email, heard back promptly and set up a time to talk. Thank you Vito for walking me through any tweaks I need to make.
Perfect app. Exactly what i was looking for. Built out a warranty page with a little help from Vito. Their customer service is amazing. Scheduled a call with Vito, in less than 30 minutes he answered all my questions, and trust me I had a lot of them. If you are looking at this app it is worth the 5 day free trial and definitely worth the $15 a month. thank you
There are two emails you can set up. "Notification email", where a system user can get notified about a registration, and the "Send email" where emails to those registering will get emails from. All emails going to registered users come from the "Send email" correctly, but incorrectly have a reply to address of the Notification Email. So if you want to monitor email registrations on your own email account, all users who register and reply to the emails will be replying to you and have your email address. Seems like a pretty silly oversight. If this is how it is supposed to work . . .why?
Sorry it was a bit confusing for you. I’m always here to help and happy if we continue with our conversation in support email, rather than using review as communication, we can try to solve the issue first, then review afterward. Regarding your comment. Yes there are two emails one is the notification email which is the store owner’s email, another one is the From email which is the from email for the email to customer (by default it will use the app’s default email as From email, because for a email provider to set custom from email it will need to verify you own the email, not pretend to be [email protected] etc) As in your case, the store owner’s email is your personal address like e.g [email protected], and the app took the store owner’s email as the notification email, then you changed the From email to something like [email protected], in this case the reply to email is notification email [email protected]. As you mentioned, this is not what you want, because you don’t want to expose your personal email [email protected] Then you changed the notification email from [email protected] to [email protected], so the reply to email is [email protected], then you want your personal email to receive notification email about registration In your case, you can simply set up routing rules in your public facing [email protected] and route the notification to your personal email. BTW, in general its not good idea to use personal email as the store owner email, as the company grow bigger and have more people, it better to have a public facing email.
This app works as described. It may be installed and used without extensive knowledge or customization. The ability to customize this app is impressive, and a developer versed is css will have no trouble fitting it to their needs. For the rest of us, the support staff is surprisingly quick and helpful, if a bit lacking in their execution of the English tongue.
App developer 'Varify' respones well and support quickly. now app's REST API supports Cross Origin Resources.
Helpful simple app for product registrations. Team was helpful when i had questions and replied very quickly
Great app and great customer service. Highly recommend as it is very simple to set up and use. Keep up the good work.
Responsive developer! Have some issue with uploading CSV file, but vito helped to fix in a short time. Definitely recommend it.
I've been reading and trying out different warranty app registration and this one is all I ever wanted. Nice layout, easy to install and setup. Great customer service. Nice and quick. Definitely recommend
Responsive developer and Amazing App! Have some issue with theme integration, but vito helped to fix in a short time. Definitely recommend it.
This app is great for our customers being able to register their products with us. We needed a way to change the default order status upon registration and got in touch with Vito. He replied very quickly and solved our problem in no time. Excellent customer service! Thanks again, Vito!
Support has been very fast. App appears to have all the functionality I was expecting. Very turnkey.
Easy and helpful, great customer service support, needed some help and they replied really quickly solving the issue asap.
App is simple and works great. I've had a few questions and customization requests and support is also very helpful and quick.
Great customer service, very fast response time and solutions are easy to follow and work first time!
I've reviewed some product registration apps and this one is the best among all. The out-of-the-box features are almost exactly what we need. The support staff is very helpful to enhance it as needed.
While I have not gotten to use the app directly just yet, let me just say that the customer service is 2nd to none! Vito walked me through every step of the way, and from what I can tell this service is going to be impeccable. Thanks again everyone at the team!
Simple app with great support. The author will help you embed the form anywhere, and will even edit the embed code for you.
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