My Product Registration
Product registrations, warranty claims, and after-sales care
Rating
4.9
feedback
72
chart
#2,398
All reviews
Review RSS Feed
June 9, 2022
There are two emails you can set up. "Notification email", where a system user can get notified about a registration, and the "Send email" where emails to those registering will get emails from. All emails going to registered users come from the "Send email" correctly, but incorrectly have a reply to address of the Notification Email. So if you want to monitor email registrations on your own email account, all users who register and reply to the emails will be replying to you and have your email address. Seems like a pretty silly oversight. If this is how it is supposed to work . . .why?
Sorry it was a bit confusing for you. I’m always here to help and happy if we continue with our conversation in support email, rather than using review as communication, we can try to solve the issue first, then review afterward. Regarding your comment. Yes there are two emails one is the notification email which is the store owner’s email, another one is the From email which is the from email for the email to customer (by default it will use the app’s default email as From email, because for a email provider to set custom from email it will need to verify you own the email, not pretend to be [email protected] etc) As in your case, the store owner’s email is your personal address like e.g [email protected], and the app took the store owner’s email as the notification email, then you changed the From email to something like [email protected], in this case the reply to email is notification email [email protected]. As you mentioned, this is not what you want, because you don’t want to expose your personal email [email protected] Then you changed the notification email from [email protected] to [email protected], so the reply to email is [email protected], then you want your personal email to receive notification email about registration In your case, you can simply set up routing rules in your public facing [email protected] and route the notification to your personal email. BTW, in general its not good idea to use personal email as the store owner email, as the company grow bigger and have more people, it better to have a public facing email.
May 3, 2022
This app works as described. It may be installed and used without extensive knowledge or customization. The ability to customize this app is impressive, and a developer versed is css will have no trouble fitting it to their needs. For the rest of us, the support staff is surprisingly quick and helpful, if a bit lacking in their execution of the English tongue.
May 2, 2022
App developer 'Varify' respones well and support quickly. now app's REST API supports Cross Origin Resources.
Jan. 27, 2022
Helpful simple app for product registrations. Team was helpful when i had questions and replied very quickly
Jan. 27, 2022
Great app and great customer service. Highly recommend as it is very simple to set up and use. Keep up the good work.
Jan. 26, 2022
Responsive developer! Have some issue with uploading CSV file, but vito helped to fix in a short time. Definitely recommend it.
Nov. 30, 2021
I've been reading and trying out different warranty app registration and this one is all I ever wanted. Nice layout, easy to install and setup. Great customer service. Nice and quick. Definitely recommend
Aug. 20, 2021
Responsive developer and Amazing App! Have some issue with theme integration, but vito helped to fix in a short time. Definitely recommend it.
Aug. 6, 2021
This app is great for our customers being able to register their products with us. We needed a way to change the default order status upon registration and got in touch with Vito. He replied very quickly and solved our problem in no time. Excellent customer service! Thanks again, Vito!
June 10, 2021
Support has been very fast. App appears to have all the functionality I was expecting. Very turnkey.
May 25, 2021
Easy and helpful, great customer service support, needed some help and they replied really quickly solving the issue asap.
April 23, 2021
App is simple and works great. I've had a few questions and customization requests and support is also very helpful and quick.
June 2, 2023
Great customer service, very fast response time and solutions are easy to follow and work first time!
Nov. 24, 2020
I've reviewed some product registration apps and this one is the best among all. The out-of-the-box features are almost exactly what we need. The support staff is very helpful to enhance it as needed.
Nov. 23, 2020
While I have not gotten to use the app directly just yet, let me just say that the customer service is 2nd to none! Vito walked me through every step of the way, and from what I can tell this service is going to be impeccable. Thanks again everyone at the team!
Nov. 4, 2020
Simple app with great support. The author will help you embed the form anywhere, and will even edit the embed code for you.
May 29, 2020
Simply the best product registration app! Fantastic support, almost instant! And helped us to troubleshoot the setup, great team!! Highly recommended!!
May 27, 2020
I have been using this app for quite sometime, as my business has grown I have made some tweaks, and the support staff have been great at helping! The app works great, has good features, that especially help me with my business. This app makes it fast and easy, for customers to use, and very organized for our team here to deal with future claims, and such. Awesome App, defiantly recommend it,
April 27, 2020
This app is helping us get customers registrations on our products easily. The developer is super responsive. Vito has been so helpful in answering my questions and fixing things promptly. The only thing I do wish is that we have access to the templates and css to change the form styles. Other than that, it's pretty good..doing what we need it to do. Thanks Vito!