Stamped Product Reviews & UGC
Build trust, drive acquisition & sales with customer reviews
Rating
4.8
feedback
6,393
chart
#926
All reviews
Rating Breakdown
Review RSS Feed
July 3, 2019
Stamped.IO was super easy to set up get live on our site. Few things to note: their customer service team is super helpful, but really only available via email. They are super responsive and were very hands on in getting our first ever review platform live. We were able to import previous orders via Shopify (which they helped with) to jumpstart the reviews on products. The only reason I am giving 4 stars is because you have to sometimes save things multiple times before they are live on the front end of your site. It's only been a few weeks, but for the price I would highly recommend!
Thank you for your review, Stratia! It's really awesome that you found Stamped.io easy to set up and we're extremely excited that you decided on Stamped.io as your first reviews app! Regarding the frontend changes to the display widget layout, it does take a couple of seconds (usually less than 1-2 minutes) to sync into Shopify's database before showing the updated settings. Please do reach out to our support [email protected] if you need any assistance with it, and we'll assists swiftly :) Thank you once again, it's really much appreciated!
June 23, 2019
This has a lot of features for a free app. I like the fact that customers can post pictures and video.
Feb. 17, 2022
I needed a question answered regarding how the app works from the customer perspective. Support got back to me very promptly with the answer I needed. For the most part this app works very smoothly. One improvement I would like to see is faster searching in the review request queue. It takes a long time to get your search answer. Perhaps automatically archiving review requests after 3 months or so would clean up the queue to make searching faster. When I manually archive old review requests it does speed up searches, however this seems like an unnecessary task that I don't really have time or inclination to do.
Hey Green Mountain Diapers!, Thank you for your review! We really appreciate your feedback! Just to clarify, there's actually an option available that you can unpublish the published photos without deleting them, so only the reviews get shown. As for replying to reviews, you can choose to "Notify by email" to email customers of your reply, so customers will get an email when you've responded to their review. Here's a guide: https://help.stamped.io/article/131-reply-to-review Thank you!
June 4, 2019
This is a very good app. The support team is very helpful and always willing to help you find the ideal setup.
June 1, 2019
I like the app. Unfortunately, I can't use it's default payment gateway for my products. Otherwise, it reallly is a great application.
Hello there! Thank you for your review :) Stamped.io isn't restricted to any payment gateways, there are actually no restrictions at all :) You can use our app on your storefront regardless of the payment gateway you use. If you need any help with the installation, our support team can assists you with it! Simply contact us at [email protected], and we'll be here 7 days a week :) Thank you!
May 27, 2019
I haven't completed the installation of this app, will come back once installed and able to use it with my online shopfiy store
May 21, 2019
I am installing it and it all looks great so far. 5 stars if my expectations are met. I am sure there will be another opportunity to leave a review soon. :-)
May 17, 2019
I found it tricky to install this app. But once I managed to install it, Tommy was great helping me to iron out any little problems. Would recommend.
Using app
Almost 2 years
Total reviews
1
Average rating
4.0
May 16, 2019
UPDATE to: When I click the link from my email to approve a review on my mobile device the screen doesn't allow me to see the button to approve the review. Everything up to this point has been frustration-free! You've responded there should be en Eye icon. There definitely isn't . If you want to email I can send you a screenshot. Thanks
Hey there, There's an "eye icon" that when viewing the review on a mobile device, that will allow you to publish/unpublish a review. Thank you for using Stamped.io! :)
May 15, 2019
So far so good - this seems like a great feature so far. The app. dev. do their best at helping out. I wish I could call however. It can be a little frustrating not being able to call but most apps are like that.
May 14, 2019
Expensive, but best app out there in terms of functionality + most amazing support! They answer fast and are always there to help
May 14, 2019
We started using Stamped recently, and have found it very easy to use. There have been a couple of hiccups with syncing and design layout, but the customer support team at Stamped has been phenomenal at helping us work through these issues.
April 3, 2019
The interface is lacking and left me confused on a few occasions. However, the customer support is top notch and with their help I am happy with the product. However, I wish it was easier to further customize the branding of emails.
July 22, 2019
I would rate Stamped.io a solid four stars. The base functionality of the app is great, attractively priced and the tech support team is fast and very helpful. My only points of feedback to me would be that the dashboard and widgets can be a bit sluggish, and some features feel a bit limited in how you can customise them for your own store. They have been constantly improving these functionalities even in the few months that I've been signed up, so I am confident Stamped.io will continue to get better - overall I am very satisfied and glad to have them as partner for our store!
Feb. 24, 2019
Good product. Works well, has a few things that can be improved but overall i am happy with the app.
Jan. 29, 2019
I use this app first for free and it has been really helpfull but in my store we need to make an email so constantly that I had to use the $15 monthly. It has helped alot!
Dec. 26, 2018
We have just finished the setup process for Stamped.IO and while we initially had difficulty configuring the app on our own, we were delighted at the support teams timely responsiveness and help in making the app what we needed it to be. We have only set up the basic features so far, but are looking forward to seeing how the review collection process goes and hope to configure some of the additional bells and whistles like check-out comments in the future. Again, the support team has been awesome, but sometimes we felt like a nuisance (not because of them) with all of the questions and support tickets we send and would ideally like to be more self-sufficient with the onboarding process. We hope they'll continue to build their self-help and app user interface for more ease as they grow. Thanks for your help StampedIO and now that we're set up, let the reviews roll in :-)
Nov. 9, 2018
Good app so far and great support, Would like to be able to change avatar images in the future. Looking forward to seeing it work once my store is fully launch.
Oct. 5, 2018
Loving this app so far, wish I had more time to explore its full potential but the automated reminders to customers has been a lifesaver and helped to get reviews onto the site rather than just emails back to our inbox
April 18, 2021
This app has been brilliant for my website. It is clean looking and definitely attracts customers when they see the star rating. If I have any problems the support team are super helpful and efficient. Would highly recommend.