Stamped Product Reviews & UGC
Build trust, drive acquisition & sales with customer reviews
Rating
4.8
feedback
6,421
chart
#989
All reviews
Rating Breakdown
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Dec. 26, 2018
We have just finished the setup process for Stamped.IO and while we initially had difficulty configuring the app on our own, we were delighted at the support teams timely responsiveness and help in making the app what we needed it to be. We have only set up the basic features so far, but are looking forward to seeing how the review collection process goes and hope to configure some of the additional bells and whistles like check-out comments in the future. Again, the support team has been awesome, but sometimes we felt like a nuisance (not because of them) with all of the questions and support tickets we send and would ideally like to be more self-sufficient with the onboarding process. We hope they'll continue to build their self-help and app user interface for more ease as they grow. Thanks for your help StampedIO and now that we're set up, let the reviews roll in :-)
Nov. 9, 2018
Good app so far and great support, Would like to be able to change avatar images in the future. Looking forward to seeing it work once my store is fully launch.
Oct. 5, 2018
Loving this app so far, wish I had more time to explore its full potential but the automated reminders to customers has been a lifesaver and helped to get reviews onto the site rather than just emails back to our inbox
April 18, 2021
This app has been brilliant for my website. It is clean looking and definitely attracts customers when they see the star rating. If I have any problems the support team are super helpful and efficient. Would highly recommend.
Aug. 30, 2018
Very easy to use compared to other review apps. Our store sells high quantities of small products, so my only complaint is that we had to upgrade to the premium plan in order to be able to request reviews from the majority of our customers in a specific month.
Aug. 29, 2018
The app could be a lot easier to use, the onboarding could be more seamless with default best practices, and the design could be made more modern, but the functionality and the customer service is top notch. Big improvement over the default Shopify reviews and I highly recommend it.
Dec. 27, 2018
I love how the customer doesn't have to navigate away from their mail inbox to create the review - makes it easy for them!
July 21, 2018
Good app, thankfully this app exists to send review invites, something shopify review app should have. But fab app though little expensive.
July 19, 2018
Easy to use with a fantastic set of features. Save me using several apps install.
July 10, 2018
We have been using Stamped for the last couple of months and I am super impressed not only with the app but with the team behind Stamped and how responsive and helpful they are. No matter the question I have they are happy to help and very quick to get back to me. I really like the features as well, as we really needed custom questions for our review forms which is something Stamped offers. Highly recommend!
May 2, 2018
I had some issues at first, but once I was in touch with stamped.io, they were exceedingly helpful and walked me through the process to get my reviews displayed. It was a great customer service experience and I am pleased with how the app is working!
April 20, 2018
Just recently got this App, the team is very helpful and is attentive to my questions.
April 18, 2018
I won't say the app is bad bc i have had it installed for months & it does what it states but i WILL say.... DO NOT UPGRADE AFTER YOU'VE BEEN USING THE SERVICE MORE THAN 3 MONTHS! It is my peak tutu season so i decided to upgrade today so that my tutu set customers can receive requests and i can have reviews on my best sellers, but instead the app sent requests for PAST purchases dating back to NOVEMBER!!! Since they sent those requests, NOW I'm getting the "you have sent your 200 requests for the month, if you'd like to send more PLEASE UPGRADE" message. Those "reviews" will not be beneficial because we delete listings to seasonal items so do NOT upgrade (unless you're doing the unlimited emails) more than 2 months of installing. If you sign up and choose a paid plan, be sure to choose a plan that covers your transaction count so that this doesn't become a issue for you because after that count, your next month will backdate to cover all of the old transactions FIRST...leaving you with none to use for the current month. ***customer service is SPEEDY & did explain this to me at 1 little after 10PM so they have a very attentive team :)
March 20, 2018
It took me a couple tries to do it properly, but once I did it's perfect.
Feb. 20, 2018
I’d like to see this available on the website so people who font use email can go back to the item and leave a review
Feb. 5, 2018
Great customer service, and once it's set up, the app works exactly as it's supposed to. I've removed one star because it is not at all easy to setup, and when we first upgraded to the more expensive and comprehensive version of the app, there wasn't even any explanation of how to access the user portal, so we literally could not figure out how to move forward. As soon as we reached out to Rachelle and Tommy they were super responsive and helpful, but feels like there should be a manual or guide or something to allow users to set themselves up and have a more comprehensive problem solving section. But now that we're set up, we're quite pleased with the product.
Jan. 30, 2018
Overall the experience is good and the app is doing the job. The app does not get 5 star because the installation is a bit complicate and the help manual is not clear enough. However, the customer service team is really good and they replied promptly mostly same day if not within 2-3 hours. At the end, the installation is completed by Stamped.io over a weekend. If the manual is more clear then the app definitely deserves a 5 star. There is a lot of functions that I have not used yet so for sure the app can do must more than what I am experiencing now. Overall a well done app with reasonable pricing.
Jan. 19, 2018
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Jan. 13, 2018
So far so good, only problem is that the widgets take some time for them to show up...