Stamped Product Reviews & UGC
Build trust, drive acquisition & sales with customer reviews
Rating
4.8
feedback
6,418
chart
#1,027
All reviews
Rating Breakdown
Review RSS Feed
May 18, 2020
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hey there, Thank you for your feedback :) If you have any queries or concern, please do not hesitate to reach out to our support team via [email protected], we're available 24/7 for assistance!
May 11, 2020
I am giving this app a solid 3.5 stars. it is a great app and I like it a lot. The learning wasn't difficult at all and I love that the app makes the code easy to place in my website template. What I dislike about the app: - Loads extremely slowly. I've spent up to a minute waiting for the app to load. -Doesn't always update. I have reviewed and published my reviews and I still get the "reviews to moderate" message. I wish it would update. Overall, great app and I will continue to use it despite those 2 downfalls.
Hello there, Thank you for your review :) It's awesome that you're loving the app! Our app is optimized for speed, and each page load on the dashboard should only take less than 1-2 seconds. As for moderating of reviews, it's instant as well and wouldn't take more than 1-2 seconds to be reflected :) Sometimes a refresh of the browser might help! We'll reach out to you personally to find out the issue you're facing with any specific page or settings. Thank you!
May 5, 2020
Not sure yet. I am trying to figure this out. I am having major issue with trying to get Aliexpress reviews transferred. It just continues to say scanning. I also can't get the email DNS to be verified. It looked like i needed to add my email in the field. I now deleted whatever email code was in there and now i see errors in red. So far its a bad experience.
Hello there, Thank you for your feedback. Our support team will be reaching out to you to guide you with the adding of your DNS records into your domain host account as well as to utilize the Aliexpress importer. We look forward to assisting you with you queries so that you can complete the set-up and utilize Stamped.io to grow your reviews and UGCs for your store :)
May 3, 2020
good work you'redoing here, im still getting the hang of it but hopefully i'll master the functions in no tiome
Hello there, Thank you for your kind review, and welcome to the Stamped.io family :) Please do not hesitate to reach out to our support team via [email protected], should you have any queries! We hope that you'll have a great time with us while generating reviews for your store :)
April 30, 2020
A little confusing to set up. ........................................................................................................................
Hello there, Thank you for your feedback! We do have a navigational set-up guide available in the app, and you'll actually find that our interface is really intuitive and easy to set up. Our support team will be reaching out to you to assist with the set-up as well :) Thank you!
April 24, 2020
seems expensive not sure what else to say right now so im just filling up my minimum word count in order to progress
Hello there, Thank you for your review and feedback. Actually, you'll find that Stamped.io is one of the most competitively priced review app as compared to other competitors out there, for the number of features that we are offering as well :) Please do not hesitate to reach out to our team via [email protected], should you have any queries regarding the app's features, we'd love to assist you with the set-up :) We hope that you'll have a great time with Stamped.io as you collect reviews and UGCs for your store!
March 19, 2020
cool .…………………………………….. cool .……………………………………..cool .……………………………………..cool .……………………………………..cool .……………………………………..
Hey levainange, Thank you for your kind review, we hope that you'll have a great time collecting reviews with Stamped.io :)
March 10, 2020
it seems okay but doesn't seem functional with Shopify PAID THEMES which is unfortunate .... waiting for support
Hello there, Thank you for your feedback. Our app's widget is definitely functional with paid themes, and our tech team has reached out to you via [email protected] to assist you with the installation right away :) We look forward to welcoming you to Stamped.io!
March 2, 2020
just uploaded the app.. will return and write a review after we use the app for more than the set up.
Hello there, Thank you for your feedback, we hope that you'll enjoy using Stamped.io to collect our reviews :) Should you have any queries, please do not hesitate to reach out to our support team via [email protected] as well!
Jan. 28, 2020
It works pretty well, a bit clunky in the back end loading up things but it does provide good value. Shame that the NPS feature requires the $199/month account.
Hey there, Thank you for your review! We were facing a technical issue yesterday which caused some increase in loading time, but this has since been resolved :) We hear your feedback regarding the NPS feature, this was implemented for our Enterprise users as it better suits the needs for business with larger orders, but we'll bring this back to our team to see we can better improve the user experience with our available features.
Dec. 30, 2019
The customer service is very friendly and responds fast and proactively. The platform is user-friendly and it looks good. It is easy to use. The only hitch is that I wish Stamped.io would be one of the licensed apps by Google to syndicate both product and seller ratings.
Hello there, Thank you for your review and kind words! We're glad to hear that you've found Stamped.io to be a user-friendly app, and our support team is glad to have been able to assist you :) Actually, Stamped.io does support syndication of Product Reviews to Google Shopping Product Listing Ads, our support team has reached out to share with you regarding the details of the feature. We hope that you'll enjoy collecting UGCs with Stamped.io!
Nov. 26, 2019
The widget lacks on costumisation on the free plan, so I couldnt match it unfortunetaly to my website color because for example the "write review" text color cant be changed. It could be a good app but I had to remove it as i didnt want to upgrade to premium plan just to make my widget loo good on my website
Hey Gabriel, Thank you for your review and feedback. We do assist with basic customization across all paid plans using CSS coding, if the layout editor is not available to you. The lowest paid plan, the Basic plan comes at $15/month and it does have many additional features on top of technical support for customizations. Simply reach out to us at [email protected] and we'll be glad to assist :) We hope to hear from you!
Nov. 15, 2019
thanks to help me to devlop my shopify gfhgfhtrstrdhtfjyfjtyrtydjfjtytydjfhgftydtydtydjtyfkurufdktydkdku
Aug. 31, 2019
nice. Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Jan. 23, 2023
If everything works, it works well. If it doesn't work -- you can expect a 3 to 5 day turnaround for technical support. I'm transitioning my 2 business accounts to another company. This will be a net loss of $125 for Stamped.io
Thank you for the mention on our latest update to our latest Dashboard! And extremely glad you're loving it! Yes, you can indeed exclude products from review requests using Shopify's Product Tags via Stamped.io => Settings => Exclusions. Please do reach out to our support team if you need any assistance with it :) Thank you!
Jan. 18, 2023
I need to change my review and say that this company is so big that is unbelievable that they don't have chat support or telephone support for urgent issues. I had a big urgent problem with customers getting 10x more points than they should and it was impossible to contact any support and had to wait for them to get back to me by mail. I will change my review when they update and add a telephone number to support or add a live chat. This company is too big not to have it.
April 16, 2018
Great App, I love it, easy to set up work etc and the price is reasonable. The huge minus is that to get the reviews for Google Adwords the plan is too expensive $200 other services that featuring Google reviews are much affordable. Once we have more reviews and more budget for reviews app we will move to another service due to the Google reviews only To recommend? - Yes definitely for low budgets. hillmangear.com
Nov. 3, 2024
After using this app since 2019, I'm sorry to say there are some frustrating flaws which are leading is to consider migrating to another service. 1) You can't display a single review (as in one review). You can only display a review title, which the user has to click to see the review. There are a number of problems with this approach, the main one being that 99% of review titles are generic like 'Great service' or 'Great product'. This makes the reviews look fake and makes people less likely to click the title to read the review - even if they understood that you have to click to see the actual review, which most people do not. 2) You can't leverage reviews by integrating them into your content. It's infinitely more powerful when your marketing text is backed-up by a customer who says the same thing. But not being able to display a review makes this impossible (review titles are almost pointless as noted above). We've been told that to display a single review, we'd have to hire a developer to make a custom app. This sounds crazy for such basic functionality. 3) We often go through periods where in-page reviews don't display on the front-end at all. When this happens we try multiple browsers, try viewing on our phones over the mobile network (bypassing our ISP), clearing the cache etc. Then after a while, the reviews display agin. 4) The app is unacceptably slow 90% of the time - and we're on 200Mbps fibre with only two people using the bandwidth. Every click has a delay, it's crazy. Also, adding reviews in the Shopify editor is painfully slow, often requiring constant re-loads just to see them (often 3 or 4 reloads). 5) [Edit - this is now fixed] You can't search reviews! This used to work but it's been broken for months now, something support has acknowledged. If all you need is a decent system to collect reviews and display them on product pages, then great. But if you want to start leveraging your reviews in more places around your site, like the home page, landing pages, blocks etc, then I'd seriously consider another app. What's kept us using Stamped for so long is the great service and the people. But the crazy limitations and speed issues are forcing us to consider a different app (we're not looking forward to moving). Sorry guys, very sad to leave this review. Cheers, Ben
Feb. 5, 2018
I guess like many apps, by design, it's probably a better app if you pay for it. I have a small store and rarely generate more than 50 review requests. However, I constantly have the "reached your limit" warning show up and it doesn't reset with the arrival of each new month. I went over in October (so they stopped sending them out). No reset, nothing sent in November or December. Finally contacted them in January and they did a manual reset. Fine, except I didn't get any credit for the two months that weren't sent. So all those backed up requests were sent and I was instantly over for January....and now seeing the same warning for February. Oh well, you get what you pay for I guess. Otherwise, decent app so I'm giving it 3.
May 25, 2022
EDIT: Tommy sold the company and now whoever took over has slashed their customer support to non-existant. It used to be minutes to hours before getting help, now it's days to weeks. Really disappointed with the level of service now, to the point where we are considering moving to a different reviews platform. HANDS DOWN, the best review app for Shopify. Tommy Ong and his team worked relentlessly to make me a happy customer. I'm not sure this guy even sleeps - he often responded within minutes (at midnight, during the day). And he did everything he could to custom script a solution for me. Not only that, but I transitioned from another reviews platform with ZERO hiccups. They handled it all for me within a day. Hats off to the team at Stamped, you have an amazing product and support team!