Stamped Product Reviews & UGC
Build trust, drive acquisition & sales with customer reviews
Rating
4.8
feedback
6,388
chart
#926
All reviews
Rating Breakdown
Review RSS Feed
Nov. 28, 2022
Love this app, does what it says. Which the plans were a little more reasonable though. Some functions require big plans.
Oct. 19, 2022
This app is not bad, however, it is riddled with WAY too many options and is unorganized (not great UI). The help button from within the app does not work. It is also annoying to see UPGRADE all the time, everywhere. Would prefer something much more minimalistic and straightforward, not needing to hunt around everywhere for a million options. UPDATE: Pretty good support from Arjun, decided to upgrade this review.
Hi Gabi + Skin team, Thank you for your valuable feedback on your experience with Stamped. We appreciate your review and understand your concerns regarding the number of options and the organization of the user interface. We take feedback like yours seriously, and we consider it as valuable input for future improvements. We want to assure you that we are actively working on addressing these concerns and are treating them as feature requests. Our aim is to streamline the app's interface, making it more minimalistic and straightforward, while still providing the necessary functionality to meet our users' needs. We appreciate your patience as we continue to make enhancements to improve the overall user experience. We apologize for the issue you encountered with the help button within the app. Rest assured, we have resolved this issue, and you should now be able to access help and support seamlessly from within the app. Regarding the frequent display of upgrade prompts, we understand your frustration, and we are actively optimizing the frequency to provide a better balance and a less intrusive experience for our users. We're glad to hear that you received good support from Arjun, and we appreciate your decision to upgrade your review. If you have any further suggestions or feedback, please don't hesitate to reach out. Your input is valuable to us as we continue to enhance and improve the app. Thank you for your continued support and for choosing Stamped.
Oct. 7, 2022
Awesome customer service. Thank you for your prompt and kind assistance and was able to fix the issue.
Aug. 8, 2022
The apps has some glitches that require support to sync with their backend system every now and then, but their support is really top notch, always try their best to provide technical support whenever we have issues with the app. Pricing is quite steep though but overall it does what it’s designed for.
Hello there Refined MY team, Thank you for sharing your feedback on your experience with Stamped. We appreciate your review and understand that you have encountered some glitches that require support to sync with our backend system from time to time. We apologize for any inconvenience caused, and we're continuously working to improve the stability and performance of our app. We're glad to hear that our support team has been providing top-notch assistance in addressing any issues you've encountered. Delivering excellent technical support is a priority for us, and we're committed to ensuring that you receive the assistance you need. Regarding the pricing, we understand your concern. Our pricing reflects the value we aim to provide through our app's features and support services. However, we appreciate your feedback, and we'll take it into consideration as we review and refine our pricing structure. Thank you for acknowledging the value Stamped adds to your business. If you have any further questions or feedback, please don't hesitate to reach out. We're here to assist you and ensure that you continue to have a positive experience using our app. Thank you for choosing Stamped, and we appreciate your valuable feedback.
Aug. 3, 2022
I had a trouble with syncing after reviews import but the support was very helpful in fixing the issue.
June 27, 2022
Easy to use and nice looking. A nice addition to our shop and a good tool to increase customer confidence. Highly recommended
May 24, 2022
Great app. Good price. Easy to install. Support team gets back to you in a timely manner. Highly recommended if you are considering a reviews app.
April 22, 2022
Love this app for gathering reviews so much better than what I was previously using. Perfect for building trust in your brand. Yet to explore its full potential and fully integrate how I would like it! I would like to upgrade to gain some of the additional features but for a new business and smaller business quite a big leap of faith even when using annual payment plan to save a bit! Personally an offer for an with additional amount of reviews for the first month would be handy to allow you to get those valuable reviews you missed out on before switching to this app - A trade of for the Free SMS which are only for US & CA for those of us that are not in either of those Countries!
April 5, 2022
Have been using Stamped for a while. We got into some issues but they helped resolve it. It did take some time for them to reply but they did get the issue solved.
Hey Rokka&Rolla team! Thanks for your review. We know there has been an increase in support wait times recently and we're expanding our team to help get that reduced. I appreciate your patience and the time you took to leave such a great response here. Have a great week :)
April 1, 2022
I was having difficulties getting new reviews to properly show up in order and the rep Salem Badawi solved my problem immediately and placed a fix that should prevent it from happening again.
March 16, 2022
I like how this app operates and to top it all it's FREE. It works perfectly. The only disadvantage I would say is that it only allows reviewing one product even if the customer has bought more than 1 product. It would be really awesome tool for new businesses.
March 11, 2022
love this app, great support chat but only downside is it is not compatible with the variant app I am using. other than that love the look & feel + features of it.
Jan. 17, 2022
Nice free app for reviews. There are many options. The only con is that I can't import reviews with pictures with the free plan. Thank you Salem for helping me with the configuration on my site.
Jan. 3, 2022
Seriously one of the easiest review apps I've experienced so far. Now I will say I did have to manually add the liquid codes to both sites which weren't too hard. For one of my sites since the template hasn't been upgraded yet so the video tutorial made adding the code to that one pretty easy. Our second site which has an upgraded template did take some time to figure out where the codes should be placed, but I got there eventually. There needs to be a video guide for Shopify 2.0 templates.
Nov. 16, 2021
Great App, takes a bit of work to install properly, but once installed it functions well and even the free version does more than I could have hoped for, will most likely upgrade soon
Oct. 26, 2021
Really great support and assistance - and the app is a great way to introduce rewards to your customers!
Oct. 25, 2021
We had some problems with installation but received help from Lovell and the issue was handled right away. App working great now!
Oct. 21, 2021
I installed this app to start sending email automation to collect reviews and send coupons for the customers who interact. So far, so good, everything seems to be working correctly! There were some bugs while setting the whole thing up that made the process a little more slowly, but I instantly emailed the support who was super fast, helpful, and accurate in solving my problems. Would be good to have more attractive design solutions to show the reviews on the homepage of our website :)
Sept. 30, 2021
It seems pretty good at first pass... a little bit complicated to customize everything when working through the helper, for instance, I have to go through the whole process to skip to the section I abandoned. I like the scheduling function and notifications.
Sept. 16, 2021
seems to be a really useful app for the time ive used it. would recommend for sure .......................