Stamped Reviews & Loyalty
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The layout and format features were good, though somewhat limited. Customer service was very good and responsive when I was having an issue syncing with Shopify.
This app is the more stylish option for product reviews. I've had some buggy issues that were quickly fixed by the team. But overall great, powerful app.
Good app! We had a few issues with importing reviews from our old website but we were able to get them resolved. Support is very helpful. We wanted the placement of our reviews moved to a new location on our website and they could do that for us in a timely manner. We are now just waiting on orders to come in so we can send review requests.
Hi Waveband Communications! Thank you for your positive review of Stamped! We're glad to hear that you find our app good and that we were able to assist you with resolving the issues you encountered while importing reviews from your old website. Our support team is dedicated to providing helpful assistance, and we're delighted that we could address your concerns. We're also pleased to know that we were able to move the placement of your reviews to a new location on your website in a timely manner. We understand the importance of customization to meet your specific needs, and we're here to ensure that Stamped aligns seamlessly with your brand and website. We appreciate your patience as you await orders to come in so that you can start sending review requests. If you have any further questions or need assistance during this process, please don't hesitate to reach out. We're here to support you and help you maximize the benefits of using Stamped. Thank you for choosing Stamped, and we look forward to your continued success.
Love this app, does what it says. Which the plans were a little more reasonable though. Some functions require big plans.
This app is not bad, however, it is riddled with WAY too many options and is unorganized (not great UI). The help button from within the app does not work. It is also annoying to see UPGRADE all the time, everywhere. Would prefer something much more minimalistic and straightforward, not needing to hunt around everywhere for a million options. UPDATE: Pretty good support from Arjun, decided to upgrade this review.
Hi Gabi + Skin team, Thank you for your valuable feedback on your experience with Stamped. We appreciate your review and understand your concerns regarding the number of options and the organization of the user interface. We take feedback like yours seriously, and we consider it as valuable input for future improvements. We want to assure you that we are actively working on addressing these concerns and are treating them as feature requests. Our aim is to streamline the app's interface, making it more minimalistic and straightforward, while still providing the necessary functionality to meet our users' needs. We appreciate your patience as we continue to make enhancements to improve the overall user experience. We apologize for the issue you encountered with the help button within the app. Rest assured, we have resolved this issue, and you should now be able to access help and support seamlessly from within the app. Regarding the frequent display of upgrade prompts, we understand your frustration, and we are actively optimizing the frequency to provide a better balance and a less intrusive experience for our users. We're glad to hear that you received good support from Arjun, and we appreciate your decision to upgrade your review. If you have any further suggestions or feedback, please don't hesitate to reach out. Your input is valuable to us as we continue to enhance and improve the app. Thank you for your continued support and for choosing Stamped.
Awesome customer service. Thank you for your prompt and kind assistance and was able to fix the issue.
Easy to use and nice looking. A nice addition to our shop and a good tool to increase customer confidence. Highly recommended
Great app. Good price. Easy to install. Support team gets back to you in a timely manner. Highly recommended if you are considering a reviews app.
Love this app for gathering reviews so much better than what I was previously using. Perfect for building trust in your brand. Yet to explore its full potential and fully integrate how I would like it! I would like to upgrade to gain some of the additional features but for a new business and smaller business quite a big leap of faith even when using annual payment plan to save a bit! Personally an offer for an with additional amount of reviews for the first month would be handy to allow you to get those valuable reviews you missed out on before switching to this app - A trade of for the Free SMS which are only for US & CA for those of us that are not in either of those Countries!
Have been using Stamped for a while. We got into some issues but they helped resolve it. It did take some time for them to reply but they did get the issue solved.
Hey Rokka&Rolla team! Thanks for your review. We know there has been an increase in support wait times recently and we're expanding our team to help get that reduced. I appreciate your patience and the time you took to leave such a great response here. Have a great week :)
I was having difficulties getting new reviews to properly show up in order and the rep Salem Badawi solved my problem immediately and placed a fix that should prevent it from happening again.
I like how this app operates and to top it all it's FREE. It works perfectly. The only disadvantage I would say is that it only allows reviewing one product even if the customer has bought more than 1 product. It would be really awesome tool for new businesses.
love this app, great support chat but only downside is it is not compatible with the variant app I am using. other than that love the look & feel + features of it.
Great App, takes a bit of work to install properly, but once installed it functions well and even the free version does more than I could have hoped for, will most likely upgrade soon
Really great support and assistance - and the app is a great way to introduce rewards to your customers!
We had some problems with installation but received help from Lovell and the issue was handled right away. App working great now!
I installed this app to start sending email automation to collect reviews and send coupons for the customers who interact. So far, so good, everything seems to be working correctly! There were some bugs while setting the whole thing up that made the process a little more slowly, but I instantly emailed the support who was super fast, helpful, and accurate in solving my problems. Would be good to have more attractive design solutions to show the reviews on the homepage of our website :)
It seems pretty good at first pass... a little bit complicated to customize everything when working through the helper, for instance, I have to go through the whole process to skip to the section I abandoned. I like the scheduling function and notifications.
I got the free version of the app. Love the idea. Its just very slow at saving changes to settings or doesn't save them at all. So I am sat there pressing save and then give up. Maybe its because of the free version-but not sure.
Amazing customer service! Always get a helpful response within a max of 30 min. The only thing that could be sped up a tad would be how quickly the review emails are sent out. they seem to go through a server and not directly to the customer so there is quite a long delay in sending the review email and the customer receiving it. Otherwise super happy with this app and the incredibly helpful team behind it
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