All reviews

Rating Breakdown

  • 5
    91% (5,827 ratings)
  • 4
    5% (307 ratings)
  • 3
    1% (46 ratings)
  • 2
    1% (49 ratings)
  • 1
    3% (160 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 14, 2021

I got the free version of the app. Love the idea. Its just very slow at saving changes to settings or doesn't save them at all. So I am sat there pressing save and then give up. Maybe its because of the free version-but not sure.

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 6, 2021

Amazing customer service! Always get a helpful response within a max of 30 min. The only thing that could be sped up a tad would be how quickly the review emails are sent out. they seem to go through a server and not directly to the customer so there is quite a long delay in sending the review email and the customer receiving it. Otherwise super happy with this app and the incredibly helpful team behind it

Store

Charly

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 6, 2021

I've just started transitioning to Stamped.io for reviews. While there is no easy integration with my current platform, support has been very prompt and helpful with answering my questions and offering assistance. I'm not ready to give a full 5 Stars yet as the app hasn't been live on my site long enough to judge, but so far so good and I'll update this review when I've had time to use all the functionality properly.

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 26, 2021

This app has helped us generate so many reviews! I love how customizable it is, from the triggers for sending emails to the email layout itself. It integrates so well with our site and the UI looks very sleek. I love that you are able to filter for certain star ratings and sort by most helpful, highest/lowest rating, etc. It's also been extremely helpful that this integrates with Google Ads! My only gripe with the app is the Marketing section, where you can convert reviews into shareable graphics for social media and your website. The concept is great but the execution is terrible. If you have any Adobe experience, this feels mind-numbingly rudimentary. Basic functionalities like rulers, snap-to and even undo/redo don't exist, making it really cumbersome to make even the slightest edit to their default templates. I would love it if the product title was a default text field on their templates! Unless Stamped rolls out some updates, you're better off creating these UGC graphics manually.

Using app

Over 2 years

Total reviews

3

Average rating

3.0

4 / 5 Share

Aug. 23, 2021

Great customer service. The support team helped greatly with review migration from our Magento storefront > Shopify.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 19, 2021

I started using Stamped a few weeks ago and I have to say that I especially appreciate the customer service. They are very responsive, give good advice and usually answer my questions within a day.

Using app

About 1 month

Total reviews

6

Average rating

4.8

4 / 5 Share

Aug. 15, 2021

Yeah, I like the app. I approve of how it works and how long it takes to provide a few different features and submissions as well

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 29, 2021

Awesome app till now. Just like to request to provide atleast 100 Customers and Photo Review in Free version. Also the social Sharing of reviews on Facebook is not working properly. please fix that.

Using app

Over 1 year

Total reviews

12

Average rating

4.0

Developer Reply

Hello Indian Petals, Thank you for your review and feedback! We have looked into your account settings and it seems that the Facebook connection has yet been set up, which is why the social push is not working as intended. Our support team has reached out to you via email to assist you with resolving the issue, we look forward to hear from you :)

4 / 5 Share

July 18, 2021

Great solution, great support. I would give 5 starts, but the prices of the payed plans are too expensive. We are https://tyttar.com and the stamped.io widget looks amazing in our website.

Store

Tyttar

Using app

19 days

Total reviews

2

Average rating

2.5

4 / 5 Share

July 9, 2021

Franchement pas mal pour ce genre d'appli. J'en ai testé plusieurs pour finalement revenir à celle-ci. La version gratuite suffit au départ et permet de démarrer tranquillement avec des fonctionnalités plutôt pro. Un seul bémol, la mise à niveau des formulaires initiaux en anglais vers le français doit se faire à la main et ça prend un peu de temps. Pour le reste, rien à dire, au top !!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

July 3, 2021

I just download the app and start playing around with it. I like it guides you step by step on how to customize your set up. I'm not tech savvy so I give it a 4 star for now until i get help to do the remainder of the changes I would like to implement. You'll definitely enjoy it.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 30, 2021

Very good product, fast and helpful support. I gave 4 stars because most of the review apps support google product reviews. Stamped has it only at business and professional plans.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

4 / 5 Share

June 18, 2021

I used this app to help our store to send out review emails, I like that it can auto send out the emails to our customers once they placed order with us and capture their most genuine reviews. The down side is that it will only capture one of the items customer has purchased but not the other items which customer wants to leave review for. Then customer will have to go to the product page to leave their review.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

June 12, 2021

Lack of explanation as to what I am doing, and why. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 9, 2021

This app is overall excellent and the support is good too. We did kick the tyres on a number of Shopify review apps but stamped.io appears to get consistently good client feedback. Although the features are generally good across the back-end dashboard, I would have to say its really surprising and disappointing that the ability to filter and manage review requests is so limiting. Its crazy for example that we cannot filter sent review requests by those opened versus unopened versus reviewed.

Using app

About 2 months

Total reviews

10

Average rating

4.1

4 / 5 Share

May 31, 2021

I took a while to set up, but it has incredible free features which are super valuable for smaller stores

Using app

7 days

Total reviews

3

Average rating

4.7

4 / 5 Share

May 10, 2021

This is a great and cost effective product review app. I would give it 5 stars however I wish I could have more customisation features for the review emails at the lower priced plans. Other then that, this app is really great and is so simply enabled on any Shopify store.

Store

776BC

Using app

About 2 years

Total reviews

7

Average rating

4.9

4 / 5 Share

May 5, 2021

Having an issue logging in and connecting to shopify each time I open the website. go.stamped.io/v3 page doesnt load and freezes up.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello HappyAdda, Thank you for your review and feedback! This seems to be a browser cache issue. Could you kindly log out completely of Shopify, clear the browser cache, and then re-log into Shopify, before attempting to open Stamped.io via the app panel? You can also use this link to access the user dashboard: https://stamped.io/shopify/redirectToDashboard?version=v3 Please let us know through [email protected] if this works for you :)

4 / 5 Share

May 3, 2021

Pretty straight forward to install and use. Only problem is it's a bit glitchy in that it put's reviews back in the "to be published" section after I've already selected them to be published every now and again. Other than that works great!

Using app

About 9 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 1, 2021

Thank you! We love the app and appreciate how easy it is to use! Is there any way to get email notifications for new reviews received?

Using app

About 2 years

Total reviews

1

Average rating

4.0