Stamped Reviews & Loyalty
Increase sales with product reviews and loyalty programs
Rating
4.7
feedback
3,760
chart
#2,989
All reviews
Review RSS Feed
March 22, 2022
Dumb. We are trying to transfer reviews - and you cant even upload their downloaded .csv file to their program. You have to take their downloaded template, and then manually transfer every line to their custom upload template. Literally the dumbest thing I've ever seen and is waisting my time. Switching programs now.
Hi Grip Clean tam, We are sorry to hear about your experience with the .csv file and transferring reviews between products. We have followed up with you separately on your support ticket to address your questions. Our review export functionality is actually designed for transferring reviews to another app or for backup purposes. If you share the old vs new Product ID we will happily map the reviews accordingly! You could also assign a review to another product using the below guide, this will need to be done be one at a time. https://support.stamped.io/article/1059-assign-reviews-to-another-product We hope to hear back from you and are standing by to assist!
March 12, 2022
Used this app for over a year and kept trying to justify the cost but couldn't. When I ran into issues the tech support took sooooooooooooo long (over a month) and still never resolved the issue so I finally canceled my subscriptions and deleted the app! BEST decision ever
Hi there, I understand you had issues setting up our Loyalty & Rewards app and we regret the inconvenience caused. There must have been some misunderstanding. As discussed, kindly reinstall our app and we will do our best to set this up for you :)
Feb. 14, 2022
Horrible support. Even if you are paying $119 for the app, the support takes 48 hours to respond. Oh and also, the reviews only show up on your product page, not on the collection pages. Please don't fall for the scam, there are 10x cheaper alternatives with better support and a bug-free environment. What a joke.
Hello Forest Kids Norway, Thank you for your review and feedback. We apologize for the difficulties you have faced with our support team. The inquiry was sent over the weekend and we have since replied to your emails well within 48 hours. The star rating badge is available for the collection pages as well, and this will usually involve a manual code installation which is explained in our installation guide for Shopify themes: https://help.stamped.io/article/716-installing-the-app-main-widget-and-script-on-shopify-2-0-themes Our support has reached out to you regarding this inquiry, and we will be available to assist you with the setup :)
Feb. 2, 2022
I'm paying $300/month for their service and they don't offer any phone or video call support. Very frustrating especially considering other review platforms I have used in the past have much more comprehensive support than email.
Hello Sparx, We apologize for any inconvenience & frustration you are facing. We have already dropped an email requesting a convenient time slot to provide phone support in order to set things right for you. Looking forward to your reply :)
Feb. 1, 2022
This app is a train wreck. Their database constantly gets buggy and doesn't display our reviews correctly. Customer service seems overwhelmed and support takes weeks to resolve simple issues. I pay over $1,000 per month and am regretting it.
Hello KITSCH, Thank you for your review and feedback. We apologize for the issues you are facing with the dashboard interface. Our engineers are currently working on resolving the concerns, and we will get back to you once they have been resolved accordingly.
Sept. 22, 2023
I can no longer recommend this app to anyone. Extremely buggy interface, nothing loads as intended. Our customers complain all the time they can't do this and that - after years of using this app it's time to ditch it and move on. Their backend must be horrendous and we pay premium prices to get a garbage system.
Nov. 28, 2021
I am trying to get some help. I will revise this review after I am able to obtain some assistance with the app. Thanks
Hello Benda CPR Services Miwaukee, Thank you for your review and feedback. Our support team has been attempting to get in touch with you via email as soon as we received the review. Please let us know in the email reply should you require any assistance with the setup :)
Oct. 10, 2021
My website have a black background, the widget does not integrate to it and there is not customization at all.
Hello S3ART Store, Thank you for your review and feedback. Stamped.io's review widget does integrate with themes with black background. It will require a set of CSS codes to change the colors of certain elements on the review widget. We would recommend reaching out to our support team, and we will gladly assist you with the setup :)
Feb. 16, 2022
Their system is VERY buggy. Support is not good either. I have been. using them for 2 years and it has been buddy from the start. Now, it is taking 20-60 seconds for the reviews to load on the site and it is tanking our conversions. Very disappointed.
Sept. 14, 2021
I suddenly found a Stamped.io branding banner in all my website pages and in the footer as well, then found out they changed plans and added this in the free plan without prior consent. very unprofessional. I am reporting this to Shopify
Hello IN YOUR SHOE, Thank you for your review and feedback. This was an unintended bug from our recent update, apologies for the issue and our developer team is working on a fix for it. Please email us at [email protected] should you require any further assistance with the issue :)
Aug. 25, 2021
Other apps are much better. Stamped.io puts CSS customization behind a paywall, and their interface is ugly. It loads slow and is not nearly as user friendly and costs more. I'm not happy with it.
Hello Voomwa, Thank you for your review and feedback! Stamped.io allows for full customization of the display widgets even on the free plan, it can be done by applying the CSS codes within the theme files. We are sorry to hear that the interface is not to your liking, it is actually based on Shopify's very own Polaris UI. The dashboard is also optimized to work well across all popular desktop browsers. Thank you for your feedback and we will continue to improve on ensuring that it remains user-friendly and responsive. Please feel free to write into our support team anytime ([email protected]) should you require any further assistance with the setup! -Stamped.io Support
Aug. 18, 2025
We have dramatically increased the reviews we get from our customers. And the app is helpful in helping us share those reviews on social media. Our customers like putting photos up of the products they make with our filament. And the support is outstanding. When I have an issue, they are right there to make it right. Sadly, 4 years in, the site has become slow and drags down our website. Posting reviews takes a lot of time as well as that drags as well.
April 17, 2023
I hate to do this, but their customer service takes days to answer, and not that helpful. Perhaps with this review things will be taken seriously? Hopefully :(
June 3, 2025
Using this app 2021-2025 and I had to update our review to warn other merchants that bugs persist in this app, taking us a huge amount of time to publish & feature each review (ie lots of screen refreshes, repeated checking of status of each live vs not live review has changed). For 1-2 years they have promised fixes but just this week we learn there is a wait on for a new version of the app being built though they cant tell us when it will be available. No attempt to mitigate or overcome the issues from stamped.io by offering workarounds, or an app fee break/discount so we are planning to migrate to an alternative app ASAP.
March 24, 2022
The customer support becomes very bad recently. There is only automatic response and no any follow-up after.
Jan. 12, 2022
The support team BROKE MY WEBSITE making changes without telling me overnight. I woke up the next day and Now my website is not working!! SUPPORT IS NOW WHERE TO BE FOUND.
Dec. 27, 2021
We've upgraded to Business plan for $119/month, but Q&A option doesn't work correctly. Response time of Support is 2 days and more, also, they, couldn't fix anything. We've migrated to down Plan and It looks like we must ti find another APP for our needs... Ponoma team, www.ponomasteel.com
Jan. 31, 2021
Could not get it to work with my Symmetry theme. The CSV import procedure was ineffective and laborious. Changing the "reply from" field required juggling my GoDaddy accounts. Instructions for changing code were meant for coders, not retailers. Sorry, couldn't use it.
Hello Endless Etc Engraving, Thank you for your feedback, and we are sorry to hear about the challenges you are facing with setting up the app. Our support team can assist with the setup should you be facing any issues with the reviews import or widget installation. Our representative will be reaching out to you to do the needful :)
May 19, 2022
Update 5/19/22: The app was sold by the original developer Tommy and there have been no improvements to the app whatsoever. The dashboard is littered with bugs that are not addressed and it's incredibly slow. Additionally, the customer service has gotten incredibly terrible. They take days to respond, and then don't even address your question properly because it's outsourced and they probably don't understand the question. I miss the days of Ivan & Tommy, it was a killer app but now it leaves a lot to be desired. Leaving my original review down below so you can see how it USED to be. We migrated from Shopper Approved to Stamped and have been incredibly happy with the product. We've been live for 2 months at the time of writing this review for reference, and are an Enterprise customer. They offer a ton of out-of-the-box features which are incredibly advanced. Some of these advanced features we use are UGC galleries, Instagram syndication, Google My Business, and a ton of customization to the flow. We got quotes from Yotpo and Stamped and found that Stamped was considerably cheaper, but had pretty much the same features. Their support team was very helpful with onboarding, and we don't feel that any reviews were missed in the process. They helped migrate over everything including our images and pending review requests from Shopper Approved. The admin portal is incredibly helpful, and their support team has been very responsive and even customized the functionality of the app in a few ways for us. The only drawback to Stamped I would say is that they do NOT offer phone support. Their support team is super responsive (within 24 hours always, usually within 12 and sometimes quicker) and they typically go into great detail with their responses so things are resolved swiftly. I would say Yotpo and Stamped are very comparable in terms of a feature stack - the only reason to choose Yotpo over stamped is if you are willing to pay 3X the price to get phone support. Will update review as time goes on if things go south.
Dec. 29, 2020
The subscription prices are way too high for the options. Why would we pay $119 just to have our own reviewed feed to google. Very stupid. Too expensive for the option we will be switching over to another service.
Hello Q by QS, Thank you for your review and feedback! We have actually made the Google Shopping review feed feature available on the Business plan, which was previously only available in the highest tier Enterprise plan, due to the popularity of the feature and requests from our users. On top of the Google Shopping review feed feature, the business plan also comes with other revenue-generating features such as Community Q&A, Facebook Messenger bot, Smart Banners, Layout editor and our uniquely-owned Sentiment Analysis AI. Our pricing plans are definitely value for money and curated for all levels of businesses. Our representative have also reached out to you to further discuss on your needs to advise further on a suitable plan for your store :).