Stamped Reviews & Loyalty
Build trust, drive acquisition and sales with customer reviews
Rating
4.7
feedback
3,694
chart
#2,539
All reviews
March 22, 2021
I think Stamped is a great review system. I am using the free plan and it has all the basic features that a brand new online business needs. It is perfectly synced with shopify and you can easily customize your request emails. Absolutely recommended for both small and bigger businesses.
Dec. 31, 2020
it's a good app, very responsive customer service. It lacks a little in robustness, even for the more expensive plans
Hello ANATO, Thank you for your review and kind words! Our pricing plans have been crafted to suit businesses on all levels, and each plan contains revenue-generating features which will definitely be useful for the growth of your store. Our support team is always available, so do feel free to email us at [email protected] should you require assistance with selecting the plan most suited for your store, and if you would like to share more about the robustness which you are looking for :)
Nov. 11, 2020
Although there were some communication issues and different consultants attending to the same issue, we eventually still managed to resolve the issue.
Nov. 9, 2020
Good App. Gets the job done. The pricing and plans could be better though. Interface and widget is good.
Oct. 20, 2020
I love this app, it gathers reviews while you sleep! the only reason i wouldn't give five stars is i am sometimes a little confused by the interface, however in general it has helped my store and workload immensely. recommended.
Oct. 20, 2020
Stamped provides a good service for a good price. Their customer service is what's really exceptional. I wish they did video reviews for the mid-tier price, as when you're just starting out video is really important but you're not making enough revenue to justify the higher tiers. One of my biggest issues is how slow their integration is, and how sometimes things don't update unless they clear their DB cache or you have another review submitted. Overall I'm quite pleased. Frankly, less because of the interface (a bit clunky and outdated, hard to customize) and more because of the incredible customer service. Top notch, instant response and VERY clear and helpful.
Oct. 20, 2020
I could give 5 stars but give 4. I love it but it need improving on the reminders is very limited. Otherwise are awesome.
Hello there, Thank you for your review and feedback! Could you share with us through email in greater details on the limitations you are facing with the reminders? Stamped.io does have an email sequence feature, which allows for up to 3 reminder emails to be set up for each review requests sent out by the app: https://help.stamped.io/article/74-reviews-how-to-email-sequence-feature We will be happy to answer any further questions you have through email :)
Oct. 20, 2020
This has been a great review plateform for us. My only wish is that Stamped would make a way where you can send a link to a customer that includes video upload. Right now it is a comment only. Even just an email option to request video only would be nice.
Oct. 20, 2020
We use this app to get reviews on our website. The app is user friendly and the support team is quick in responding to queries and questions. All new features are usually only with upgrades, which is fair but there should be a trial period to test those features without immediately upgrading. Overall pretty satisfied with the App.
Oct. 20, 2020
The app works great, and I've really been enjoying how everything is working. However, I can't do a 5-star review because, sadly, the customer support, although able to reply fast and nicely, was not as helpful as one would hope in this day and age. I had a question to which they replied very fast and nicely but neglected to say that solve was not available for all plans. That lack of vital information would've saved me time preparing every step the customer service advised, as it would've saved them (Stamped.io) time in back and forward with emails trying to understand why it wasn't working until it was pointed out it was not for all plans. That was my experience; you may have a different one, still, that says nothing about the app itself, which has been working great so far. 5 stars on the app, 3 on the customer service.
Oct. 20, 2020
I am using the free version of Stamped.io and it really has a lot of great features. I really like that I can send out emails to the customers that make it easy for them to leave a review straight from their inbox. It is also easy to schedule. I love that it clearly states when a review is from a verified customer. I am not completely satisfied with the localization features. You cannot fully customize every word everywhere, and there are a few mistakes making my Danish website look a little unprofessional. That is why I give it 4 out of 5 stars.
Oct. 20, 2020
Hi , I really like the app. It serves our purpose. Is there an option to manually send the request to review through our app. It will help us get more reviews for our products for people who do not buy from our website but from other resources. Thanks
Oct. 1, 2020
Stamped support is very quick and helpful. The app reflects the description in the app store. There is some room for improvement in the UI. I would love it if we had more control over it as developers.
Sept. 25, 2020
the setup is pretty straightforward, but you will likely have to insert code to get the UI elements displayed. Not ideal if the theme updates, as as far I know the code will get removed. The support was responsive and comprehensive.
Sept. 8, 2020
So far seems to work really well. I have only had two reviews since I launched the app, but the dashboard and setup were pretty straightforward.
Aug. 21, 2020
This app has its issues, but the customer support is friendly and tries their best to help out. It's also got a lot of features that we haven't even dug into yet.
Aug. 17, 2020
Setting up so emails don't go to spam was a bit confusing, but customer service is great and quick to respond. This app is great, all that's missing are site reviews in the free plan
Aug. 13, 2020
Very useful application. It would be great if the system can send review request to customer only after the parcel has received by customer.
Hello there, Thank you for your review and kind words! We do integrate with AfterShip to send the review request out after the order has been delivered, our support team has reached out to you via email to provide you with the AfterShip integration guide as well :) We're glad that you're liking our app, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales!
Aug. 13, 2020
I recently switched to this review app for my small business and it has been so beneficial to boost my sales! The support team is quick to help resolve any issues and works out great for my business.