All reviews

Rating Breakdown

  • 5
    91% (5,829 ratings)
  • 4
    5% (307 ratings)
  • 3
    1% (46 ratings)
  • 2
    1% (49 ratings)
  • 1
    3% (160 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 25, 2021

The support team is quick to respond and to assist/fix any bugs that is causing issues. Thanks team!

Store

Lumin

Using app

Over 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 18, 2021

Takes very long time to load. Feature not many. Hard to get a review from customers. Not recommended.

Using app

8 months

Total reviews

5

Average rating

4.8

Developer Reply

Hello Watch Empires, Thank you for your review and feedback! Stamped's dashboard is being continuously optimized by our engineering team, and has been tested to work well across all major browsers. Also there is a suite of revenue-generating features comparable with our competitors out in the market, some of which will require a paid plan. Our review request email is also optimized to provide the best possible conversion rate for our users, by making sure that the in-email form works in most email clients, which is the main feature that boosts conversion rate, compared to the traditional review link that most other app uses. Please do reach out to us at [email protected] should you have any further questions, or require any assistance with the setup. We are always available to help! :)

4 / 5 Share

Oct. 11, 2021

Product works well, can be a bit tricky to understand how to set up. Some support link for each set up would be great and those question marks that Facebook have next to each setting bow would be really good

Using app

12 months

Total reviews

7

Average rating

3.7

4 / 5 Share

April 8, 2021

A lot of functionality, the app is a bit slow for some functionality, but all in all functions well. I still think it gets a bit pricey if you have a lot of orders with sending out emails, but it is not expensive compared to alternatives. The customer service answers very fast and are helpful. The response time has been one of the fastest of all apps so far.

Store

Famme

Using app

About 1 year

Total reviews

19

Average rating

4.0

4 / 5 Share

April 7, 2021

Me gustaría que fuera más fácil publicar banners, tampoco me queda claro cuando una reseña si pública o no. los diseños de los banners me gustaría personalizarlos pero quizá es algo del plan que he contratado.

Using app

24 days

Total reviews

5

Average rating

4.4

4 / 5 Share

April 2, 2021

Good app and very good support! I had a very quick help from the team to install the widgets on my shop! Thanks!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 30, 2021

I have used this app for the review management of my website. I found this very useful with a lot more customization options which are important when you collect reviews from your customer. I have a startup business and this app provides me very good functions at an affordable price which I loved about this app.

Store

Fab All

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 27, 2021

Just started using Stamped.io for reviews and have been liking what I see so far. The free plan has enough functionality to get a small business started in collecting reviews.

Store

Teakan

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 26, 2021

Overall, the app is great. I like the automation components. I wish certain features didn't need higher subscriptions but I have no complaints about the app. Customer service was quick and effective.

Store

AFBev

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

March 24, 2021

Ich habe die App im Online Shop installiert, es war wirklich schnell und einfach. Die App funktioniert sehr gut. Das einzige was ich bei der App vermisse ist die Spracheinstellung für das Menu.

Using app

9 months

Total reviews

4

Average rating

4.8

4 / 5 Share

March 19, 2021

The app is great and easy to use however it is product specific and I couldn’t figure out a way to put all the reviews under homepage.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hello ShopDaan, Thank you for your review! It's definitely possible to insert the reviews widget in the homepage of your store. Our support team will be reaching out to you to assist with the setup :)

4 / 5 Share

March 12, 2021

Free plan: easy install and setup, I got a little confused between free functionality and options included in payed plans because there were still some checkboxes to tick etc that are only relevant for payed plans - but nothing that a little cup of coffee can't solve ;) I hope we get enough customers to hop on the real cool payed options. Keep it up! +++ Freies Abo: einfache Installation und Konfiguration, ich bin ein wenig durcheinandergekommen bei den kostenlosen bzw. kostenpflichtigen Optionen, da auch Checkboxen etc. für kostenpflichtige Optionen angezeigt werden und auswählbar sind. Aber nichts, was bei einer Tasse Kaffee nicht lösbar wäre - ein Glück verkaufen wir auch Kaffeetasse ;) . Ich hoffe, wir bekommen genug Kunden um uns die kostenpflichtige Version leisten zu können. Weiter so!

Store

EGOECO

Using app

3 days

Total reviews

6

Average rating

4.7

4 / 5 Share

March 12, 2021

The support team are very quick and efficient with their help. I was a little unsure about a few back end settings, but they were able to clear up my confusion straight away.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2021

Good app to collect reviews from customers and respond to them. The Support-Team is also very responsive.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2021

The free plan works really well for what I need it for and the couple of issues I had setting it up were resolved quickly by support. Definitely better than the apps I was using before

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 4, 2021

Impressive, flexible app that elicits a good response rate from our customers (all of them great, by the way). When we needed guidance on a few tweaks, customer support was prompt and attentive.

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

4 / 5 Share

March 4, 2021

I am enjoying the app. I wish there was a way to live chat with someone about my questions. It's easy to use.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2021

Has great customer service. A bit expensive, but I suppose they all are. Difficult to get google seller ratings but great for product reviews.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 9, 2021

The app is amazing. The only issue I have is that sometimes the app freezes and elements won't load so I have to refresh the page somewhat frequently. Amazing product outside of that!

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello DND Alchemy, Thank you for your review and feedback! The dashboard has been optimized by our developer to work well on all browsers and devices and you should not be experiencing any load or interface issues. If you are still facing any of the mentioned issue, we recommend writing in to our support team who will assist you with resolving it ([email protected])

4 / 5 Share

Jan. 25, 2021

i cant see my logo on my forms, there is no tutorial nor support. I recommend due to the fact its the easier one, but high prices

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello Boka Studio, Thank you for your review and feedback! We have checked on your account and the store logo is showing up well in the settings & email template. Could you kindly contact our support team via email if you are still facing any issue with the setup? ([email protected]) We do have a comprehensive knowledge base on each features and settings of Stamped.io, which you can find in the following URL: https://help.stamped.io Our support team is also available 24/7 to assist you with any queries :)