All reviews

Rating Breakdown

  • 5
    92% (3,393 ratings)
  • 4
    4% (146 ratings)
  • 3
    1% (22 ratings)
  • 2
    1% (30 ratings)
  • 1
    3% (105 ratings)

Reviews with Text

  • 99% (3,671)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 22, 2021

I think Stamped is a great review system. I am using the free plan and it has all the basic features that a brand new online business needs. It is perfectly synced with shopify and you can easily customize your request emails. Absolutely recommended for both small and bigger businesses.

Using app

2 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Dec. 31, 2020

it's a good app, very responsive customer service. It lacks a little in robustness, even for the more expensive plans

Store

ANATO

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hello ANATO, Thank you for your review and kind words! Our pricing plans have been crafted to suit businesses on all levels, and each plan contains revenue-generating features which will definitely be useful for the growth of your store. Our support team is always available, so do feel free to email us at [email protected] should you require assistance with selecting the plan most suited for your store, and if you would like to share more about the robustness which you are looking for :)

4 / 5 Share

Nov. 11, 2020

Although there were some communication issues and different consultants attending to the same issue, we eventually still managed to resolve the issue.

Using app

4 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 9, 2020

Good App. Gets the job done. The pricing and plans could be better though. Interface and widget is good.

Using app

27 days

Total reviews

5

Average rating

4.8

4 / 5 Share

Oct. 20, 2020

I love this app, it gathers reviews while you sleep! the only reason i wouldn't give five stars is i am sometimes a little confused by the interface, however in general it has helped my store and workload immensely. recommended.

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 20, 2020

Stamped provides a good service for a good price. Their customer service is what's really exceptional. I wish they did video reviews for the mid-tier price, as when you're just starting out video is really important but you're not making enough revenue to justify the higher tiers. One of my biggest issues is how slow their integration is, and how sometimes things don't update unless they clear their DB cache or you have another review submitted. Overall I'm quite pleased. Frankly, less because of the interface (a bit clunky and outdated, hard to customize) and more because of the incredible customer service. Top notch, instant response and VERY clear and helpful.

Using app

3 months

Total reviews

5

Average rating

3.4

4 / 5 Share

Oct. 20, 2020

I could give 5 stars but give 4. I love it but it need improving on the reminders is very limited. Otherwise are awesome.

Using app

2 months

Total reviews

5

Average rating

4.0

Developer Reply

Hello there, Thank you for your review and feedback! Could you share with us through email in greater details on the limitations you are facing with the reminders? Stamped.io does have an email sequence feature, which allows for up to 3 reminder emails to be set up for each review requests sent out by the app: https://help.stamped.io/article/74-reviews-how-to-email-sequence-feature We will be happy to answer any further questions you have through email :)

4 / 5 Share

Oct. 20, 2020

This has been a great review plateform for us. My only wish is that Stamped would make a way where you can send a link to a customer that includes video upload. Right now it is a comment only. Even just an email option to request video only would be nice.

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 20, 2020

We use this app to get reviews on our website. The app is user friendly and the support team is quick in responding to queries and questions. All new features are usually only with upgrades, which is fair but there should be a trial period to test those features without immediately upgrading. Overall pretty satisfied with the App.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 20, 2020

The app works great, and I've really been enjoying how everything is working. However, I can't do a 5-star review because, sadly, the customer support, although able to reply fast and nicely, was not as helpful as one would hope in this day and age. I had a question to which they replied very fast and nicely but neglected to say that solve was not available for all plans. That lack of vital information would've saved me time preparing every step the customer service advised, as it would've saved them (Stamped.io) time in back and forward with emails trying to understand why it wasn't working until it was pointed out it was not for all plans. That was my experience; you may have a different one, still, that says nothing about the app itself, which has been working great so far. 5 stars on the app, 3 on the customer service.

Using app

5 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Oct. 20, 2020

I am using the free version of Stamped.io and it really has a lot of great features. I really like that I can send out emails to the customers that make it easy for them to leave a review straight from their inbox. It is also easy to schedule. I love that it clearly states when a review is from a verified customer. I am not completely satisfied with the localization features. You cannot fully customize every word everywhere, and there are a few mistakes making my Danish website look a little unprofessional. That is why I give it 4 out of 5 stars.

Using app

3 months

Total reviews

5

Average rating

4.6

4 / 5 Share

Oct. 20, 2020

Hi , I really like the app. It serves our purpose. Is there an option to manually send the request to review through our app. It will help us get more reviews for our products for people who do not buy from our website but from other resources. Thanks

Store

LiZZOM

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 1, 2020

Stamped support is very quick and helpful. The app reflects the description in the app store. There is some room for improvement in the UI. I would love it if we had more control over it as developers.

Using app

About 2 years

Total reviews

5

Average rating

4.0

4 / 5 Share

Sept. 25, 2020

the setup is pretty straightforward, but you will likely have to insert code to get the UI elements displayed. Not ideal if the theme updates, as as far I know the code will get removed. The support was responsive and comprehensive.

Using app

2 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 8, 2020

So far seems to work really well. I have only had two reviews since I launched the app, but the dashboard and setup were pretty straightforward.

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 21, 2020

This app has its issues, but the customer support is friendly and tries their best to help out. It's also got a lot of features that we haven't even dug into yet.

Using app

Over 1 year

Total reviews

5

Average rating

4.0

4 / 5 Share

Aug. 17, 2020

Setting up so emails don't go to spam was a bit confusing, but customer service is great and quick to respond. This app is great, all that's missing are site reviews in the free plan

Using app

About 1 year

Total reviews

4

Average rating

2.8

4 / 5 Share

Aug. 13, 2020

Very useful application. It would be great if the system can send review request to customer only after the parcel has received by customer.

Using app

6 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello there, Thank you for your review and kind words! We do integrate with AfterShip to send the review request out after the order has been delivered, our support team has reached out to you via email to provide you with the AfterShip integration guide as well :) We're glad that you're liking our app, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales!

4 / 5 Share

Aug. 13, 2020

I recently switched to this review app for my small business and it has been so beneficial to boost my sales! The support team is quick to help resolve any issues and works out great for my business.

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 5, 2020

lets try this out, it seems great.and this is the first time i use it. feedback is so essential for a growth for business

Using app

15 minutes

Total reviews

1

Average rating

4.0