Stamped Reviews & Loyalty
All reviews
This app is great. Simple review form but good looking and easy for customers to submit. I would like it better if the reviews showed up higher on the product page - like just below the Buy button - instead of below the fold where a lot of people probably don't see them. But, still a great app.
Hey there Northsole, Thank you for your review and kind words! We're so pleased that you found our review email feature to be user-friendly and simple for your customers to provide their reviews. We hear your request to show the reviews higher up the product page, our team has assisted to install our star rating badge below the product title and when customers clicked on the star rating they will be redirect to the review widget :) If preferred we can shift the placement of the review widget (on the desktop) below the product image for you as there’s an empty space and at the same time, making use of the space. Our support team will reach out to you via [email protected] to follow-up with you as well. Thank you again, and we hope you'll have a great time collecting UGCs with Stamped.io !
I really like this app solicits reviews.. I would love it more if the pricing model was based on results. This would make it friendlier to small companies where you pay more as you grow
Hey there , Thank you for your review :) We're glad to hear that you're liking our app, that's great! Regarding our pricing plans, you'll find that Stamped.io subscription plans are priced very competitively amongst most reviews app out there. Should you have any concerns or queries regarding our subscription plans or features, do reach out to us via [email protected], we'll be happy to provide you with more information and advise you accordingly!
Reviews are an absolute must for social proof! Easy installation...would be better if it notified me when/if reviews are waiting to be approved. Especially early in business.
Hi there, Thank you for your review and kind words! We're glad to hear that you found Stamped.io to be an easy app to work with :) We do have the review notification email function available, you'll find it in Settings> Customize> Reviews> Notifications. Our team has reached out to you in an email to assist with getting this enabled :) We hope that you'll have a great time with Stamped.io collecting UGCs for your business!
While we are new customers and are just starting to use this app, we do feel like the customer support for the app is very good. We were using this app in conjunction with another one and needed to display customer reviews. The 2 apps were not 100% compatible. The Stamped.io team was extremely persistent and supportive until they were able to achieve my desired results. I feel they have a good product and the support makes using it an absolute pleasure.
Hello Habitual, Thank you for your review and kind words. We are glad to hear that using Stamped.io as a reviews app for your business is working out for you. Stamped.io allows you to collect, moderate and display reviews all within one app which would be convenient for management of your UGCs :) We hope you'll have a great time with us!
Great review system and value add to my shopify store. Fantastic support team, fix all my issues and customisation in a few hours. Greatly appreciate their service and team.
Hey SimplyGood, Thank you for your review and kind words! We are glad to hear that Stamped.io is bring value to your business, and our support team is happy to have been able to assist! We hope you'll have a great time with us collecting UGCs for your store :)
we're using this app to enhance conversion on product page and drive traffic to website. furthermore we've integrated stamped with smile, which works well but it would be great if the smile integration was a bit more intuitive.
Hey THEMAGIC5, Thank you for your review and kind words! We are really glad that you've picked Stamped.io as your app of choice for increasing UGCs for your store. We hear your feedback regarding the Stamped+Smile.io integration, we will take this back to see how we can make the process easier for our users. Thank you for your continued support!
A really useful app and have received a huge amount of customer feedback in a short space of time. Great app. I initially struggled to get the app working continuously, but contacted the support team and they were very helpful. Also imported my data from shopify reviews app too.
Stamped.IO was super easy to set up get live on our site. Few things to note: their customer service team is super helpful, but really only available via email. They are super responsive and were very hands on in getting our first ever review platform live. We were able to import previous orders via Shopify (which they helped with) to jumpstart the reviews on products. The only reason I am giving 4 stars is because you have to sometimes save things multiple times before they are live on the front end of your site. It's only been a few weeks, but for the price I would highly recommend!
Thank you for your review, Stratia! It's really awesome that you found Stamped.io easy to set up and we're extremely excited that you decided on Stamped.io as your first reviews app! Regarding the frontend changes to the display widget layout, it does take a couple of seconds (usually less than 1-2 minutes) to sync into Shopify's database before showing the updated settings. Please do reach out to our support [email protected] if you need any assistance with it, and we'll assists swiftly :) Thank you once again, it's really much appreciated!
This has a lot of features for a free app. I like the fact that customers can post pictures and video.
I needed a question answered regarding how the app works from the customer perspective. Support got back to me very promptly with the answer I needed. For the most part this app works very smoothly. One improvement I would like to see is faster searching in the review request queue. It takes a long time to get your search answer. Perhaps automatically archiving review requests after 3 months or so would clean up the queue to make searching faster. When I manually archive old review requests it does speed up searches, however this seems like an unnecessary task that I don't really have time or inclination to do.
Hey Green Mountain Diapers!, Thank you for your review! We really appreciate your feedback! Just to clarify, there's actually an option available that you can unpublish the published photos without deleting them, so only the reviews get shown. As for replying to reviews, you can choose to "Notify by email" to email customers of your reply, so customers will get an email when you've responded to their review. Here's a guide: https://help.stamped.io/article/131-reply-to-review Thank you!
This is a very good app. The support team is very helpful and always willing to help you find the ideal setup.
I found it tricky to install this app. But once I managed to install it, Tommy was great helping me to iron out any little problems. Would recommend.
UPDATE to: When I click the link from my email to approve a review on my mobile device the screen doesn't allow me to see the button to approve the review. Everything up to this point has been frustration-free! You've responded there should be en Eye icon. There definitely isn't . If you want to email I can send you a screenshot. Thanks
Hey there, There's an "eye icon" that when viewing the review on a mobile device, that will allow you to publish/unpublish a review. Thank you for using Stamped.io! :)
So far so good - this seems like a great feature so far. The app. dev. do their best at helping out. I wish I could call however. It can be a little frustrating not being able to call but most apps are like that.
Expensive, but best app out there in terms of functionality + most amazing support! They answer fast and are always there to help
The interface is lacking and left me confused on a few occasions. However, the customer support is top notch and with their help I am happy with the product. However, I wish it was easier to further customize the branding of emails.
I would rate Stamped.io a solid four stars. The base functionality of the app is great, attractively priced and the tech support team is fast and very helpful. My only points of feedback to me would be that the dashboard and widgets can be a bit sluggish, and some features feel a bit limited in how you can customise them for your own store. They have been constantly improving these functionalities even in the few months that I've been signed up, so I am confident Stamped.io will continue to get better - overall I am very satisfied and glad to have them as partner for our store!
We have just finished the setup process for Stamped.IO and while we initially had difficulty configuring the app on our own, we were delighted at the support teams timely responsiveness and help in making the app what we needed it to be. We have only set up the basic features so far, but are looking forward to seeing how the review collection process goes and hope to configure some of the additional bells and whistles like check-out comments in the future. Again, the support team has been awesome, but sometimes we felt like a nuisance (not because of them) with all of the questions and support tickets we send and would ideally like to be more self-sufficient with the onboarding process. We hope they'll continue to build their self-help and app user interface for more ease as they grow. Thanks for your help StampedIO and now that we're set up, let the reviews roll in :-)
This app has been brilliant for my website. It is clean looking and definitely attracts customers when they see the star rating. If I have any problems the support team are super helpful and efficient. Would highly recommend.
Highly recommennd the app! Customer support and great!
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