Stamped Product Reviews & UGC

Oct. 20, 2020

Stamped provides a good service for a good price. Their customer service is what's really exceptional. I wish they did video reviews for the mid-tier price, as when you're just starting out video is really important but you're not making enough revenue to justify the higher tiers. One of my biggest issues is how slow their integration is, and how sometimes things don't update unless they clear their DB cache or you have another review submitted. Overall I'm quite pleased. Frankly, less because of the interface (a bit clunky and outdated, hard to customize) and more because of the incredible customer service. Top notch, instant response and VERY clear and helpful.

Oct. 20, 2020

I like the App because it sends automatic emails to my customers. However, sometimes it doesn't synchronize with my store as I wish it could.

Oct. 20, 2020

I could give 5 stars but give 4. I love it but it need improving on the reminders is very limited. Otherwise are awesome.

Oct. 20, 2020

This has been a great review plateform for us. My only wish is that Stamped would make a way where you can send a link to a customer that includes video upload. Right now it is a comment only. Even just an email option to request video only would be nice.

Oct. 20, 2020

We use this app to get reviews on our website. The app is user friendly and the support team is quick in responding to queries and questions. All new features are usually only with upgrades, which is fair but there should be a trial period to test those features without immediately upgrading. Overall pretty satisfied with the App.

Oct. 20, 2020

The app works great, and I've really been enjoying how everything is working. However, I can't do a 5-star review because, sadly, the customer support, although able to reply fast and nicely, was not as helpful as one would hope in this day and age. I had a question to which they replied very fast and nicely but neglected to say that solve was not available for all plans. That lack of vital information would've saved me time preparing every step the customer service advised, as it would've saved them (Stamped.io) time in back and forward with emails trying to understand why it wasn't working until it was pointed out it was not for all plans. That was my experience; you may have a different one, still, that says nothing about the app itself, which has been working great so far. 5 stars on the app, 3 on the customer service.

Oct. 20, 2020

I am using the free version of Stamped.io and it really has a lot of great features. I really like that I can send out emails to the customers that make it easy for them to leave a review straight from their inbox. It is also easy to schedule. I love that it clearly states when a review is from a verified customer. I am not completely satisfied with the localization features. You cannot fully customize every word everywhere, and there are a few mistakes making my Danish website look a little unprofessional. That is why I give it 4 out of 5 stars.

Oct. 20, 2020

Hi , I really like the app. It serves our purpose. Is there an option to manually send the request to review through our app. It will help us get more reviews for our products for people who do not buy from our website but from other resources. Thanks

Oct. 5, 2020

This app delivers as promised. Collecting reviews is cheaper and easier! It would be nice if we could send out custom NPS requests, though

Oct. 1, 2020

I had an issue with the review section on my site and the team helped me out and resolved the issue . They were easy to work with. I don’t like that I couldn’t edit it myself though.

Oct. 1, 2020

Stamped support is very quick and helpful. The app reflects the description in the app store. There is some room for improvement in the UI. I would love it if we had more control over it as developers.

Sept. 25, 2020

the setup is pretty straightforward, but you will likely have to insert code to get the UI elements displayed. Not ideal if the theme updates, as as far I know the code will get removed. The support was responsive and comprehensive.

Sept. 9, 2020

so far its been working great! fast and helpful response when support is needed. Still need time to explore more and experiences it but liking it so far even in the free version.

Sept. 8, 2020

So far seems to work really well. I have only had two reviews since I launched the app, but the dashboard and setup were pretty straightforward.

Aug. 31, 2020

Our store use this app to encourage product reviews and incentivize customer to feedback. The UI is easy to use and support team works efficiently.

Aug. 27, 2020

Big offering. Most of it works. Some aspects I'm having trouble with. The support has been excellent.

Aug. 26, 2020

This app is easy to use and i am enjoying it so far, i hope everything goes smoothly as i continue to use it

Aug. 22, 2020

Just started using this app!! hopefully is something I like. It love how easy they help you navigate through it.

Aug. 21, 2020

It would be nice if it was easier to add into my theme. I had a hardtime getting it to pop up on my website and also changing the background

Aug. 21, 2020

This app has its issues, but the customer support is friendly and tries their best to help out. It's also got a lot of features that we haven't even dug into yet.