Stamped Reviews & Loyalty
Increase sales with product reviews and loyalty programs
Rating
4.7
feedback
3,760
chart
#2,989
All reviews
Review RSS Feed
Feb. 8, 2020
Customer service are great and fast which are the most important factors when I'm getting an app. Although there are limitations in regards to design and automation set up, its a decent app for the price it offers. Will recommend to people!
Hello there, Thank you for your review and feedback, we're glad that you're liking our app and the value it brings to your store. Actually, we do have advanced design customization options on the higher tier plans, do feel free to reach out to our team via [email protected] you have any questions regarding the design and the setup, we're reachable 7days a week :)
Feb. 6, 2020
Setting up was quite easy with the step by step guide pop up. Somewhat forced to give a review to get the request off the screen. Would have preferred to give the review after having it installed for a few days. Looks like it may be a good app though. If all goes well will get the paid plan.
Hello there, Thank you for your review, we're glad that you found the setup easy! Actually the review request section is skippable,but not to worry, you can update the review again once you've had time to explore our app and utilize our features :) Please do not hesitate to let us know if you have any queries regarding our paid plans and features, you can reach us via [email protected] 7days a week!
Jan. 6, 2020
So far so good! Stamped helped me get reviews from my former customers by emailing them a branded email and their customer service is great. The platform is really customizable too and easy to use. Some trouble importing from excel but they helped with that.
Hello there, Thank you for your review and kind words! We're glad to hear that Stamped.io is helping to gather reviews easily from your past customers for your store, we hope that you'll love Stamped.io even more when you see how easy it is to request and collect reviews with us! We hear your feedback regarding our reviews import process as well. As we know how precious the reviews are to our users, the import format has to be stringent to ensure that the data is well transferred and displayed accordingly. We will take this back to see how we can further improve on the process for our users. Thank you :)
Jan. 2, 2020
This app is great. Simple review form but good looking and easy for customers to submit. I would like it better if the reviews showed up higher on the product page - like just below the Buy button - instead of below the fold where a lot of people probably don't see them. But, still a great app.
Hey there Northsole, Thank you for your review and kind words! We're so pleased that you found our review email feature to be user-friendly and simple for your customers to provide their reviews. We hear your request to show the reviews higher up the product page, our team has assisted to install our star rating badge below the product title and when customers clicked on the star rating they will be redirect to the review widget :) If preferred we can shift the placement of the review widget (on the desktop) below the product image for you as there’s an empty space and at the same time, making use of the space. Our support team will reach out to you via [email protected] to follow-up with you as well. Thank you again, and we hope you'll have a great time collecting UGCs with Stamped.io !
Jan. 1, 2020
I really like this app solicits reviews.. I would love it more if the pricing model was based on results. This would make it friendlier to small companies where you pay more as you grow
Hey there , Thank you for your review :) We're glad to hear that you're liking our app, that's great! Regarding our pricing plans, you'll find that Stamped.io subscription plans are priced very competitively amongst most reviews app out there. Should you have any concerns or queries regarding our subscription plans or features, do reach out to us via [email protected], we'll be happy to provide you with more information and advise you accordingly!
Dec. 12, 2019
Reviews are an absolute must for social proof! Easy installation...would be better if it notified me when/if reviews are waiting to be approved. Especially early in business.
Hi there, Thank you for your review and kind words! We're glad to hear that you found Stamped.io to be an easy app to work with :) We do have the review notification email function available, you'll find it in Settings> Customize> Reviews> Notifications. Our team has reached out to you in an email to assist with getting this enabled :) We hope that you'll have a great time with Stamped.io collecting UGCs for your business!
Nov. 26, 2019
While we are new customers and are just starting to use this app, we do feel like the customer support for the app is very good. We were using this app in conjunction with another one and needed to display customer reviews. The 2 apps were not 100% compatible. The Stamped.io team was extremely persistent and supportive until they were able to achieve my desired results. I feel they have a good product and the support makes using it an absolute pleasure.
Hello Habitual, Thank you for your review and kind words. We are glad to hear that using Stamped.io as a reviews app for your business is working out for you. Stamped.io allows you to collect, moderate and display reviews all within one app which would be convenient for management of your UGCs :) We hope you'll have a great time with us!
Nov. 21, 2019
Great review system and value add to my shopify store. Fantastic support team, fix all my issues and customisation in a few hours. Greatly appreciate their service and team.
Hey SimplyGood, Thank you for your review and kind words! We are glad to hear that Stamped.io is bring value to your business, and our support team is happy to have been able to assist! We hope you'll have a great time with us collecting UGCs for your store :)
Oct. 8, 2019
we're using this app to enhance conversion on product page and drive traffic to website. furthermore we've integrated stamped with smile, which works well but it would be great if the smile integration was a bit more intuitive.
Hey THEMAGIC5, Thank you for your review and kind words! We are really glad that you've picked Stamped.io as your app of choice for increasing UGCs for your store. We hear your feedback regarding the Stamped+Smile.io integration, we will take this back to see how we can make the process easier for our users. Thank you for your continued support!
Aug. 7, 2019
A really useful app and have received a huge amount of customer feedback in a short space of time. Great app. I initially struggled to get the app working continuously, but contacted the support team and they were very helpful. Also imported my data from shopify reviews app too.
July 3, 2019
Stamped.IO was super easy to set up get live on our site. Few things to note: their customer service team is super helpful, but really only available via email. They are super responsive and were very hands on in getting our first ever review platform live. We were able to import previous orders via Shopify (which they helped with) to jumpstart the reviews on products. The only reason I am giving 4 stars is because you have to sometimes save things multiple times before they are live on the front end of your site. It's only been a few weeks, but for the price I would highly recommend!
Thank you for your review, Stratia! It's really awesome that you found Stamped.io easy to set up and we're extremely excited that you decided on Stamped.io as your first reviews app! Regarding the frontend changes to the display widget layout, it does take a couple of seconds (usually less than 1-2 minutes) to sync into Shopify's database before showing the updated settings. Please do reach out to our support [email protected] if you need any assistance with it, and we'll assists swiftly :) Thank you once again, it's really much appreciated!
June 23, 2019
This has a lot of features for a free app. I like the fact that customers can post pictures and video.
Feb. 17, 2022
I needed a question answered regarding how the app works from the customer perspective. Support got back to me very promptly with the answer I needed. For the most part this app works very smoothly. One improvement I would like to see is faster searching in the review request queue. It takes a long time to get your search answer. Perhaps automatically archiving review requests after 3 months or so would clean up the queue to make searching faster. When I manually archive old review requests it does speed up searches, however this seems like an unnecessary task that I don't really have time or inclination to do.
Hey Green Mountain Diapers!, Thank you for your review! We really appreciate your feedback! Just to clarify, there's actually an option available that you can unpublish the published photos without deleting them, so only the reviews get shown. As for replying to reviews, you can choose to "Notify by email" to email customers of your reply, so customers will get an email when you've responded to their review. Here's a guide: https://help.stamped.io/article/131-reply-to-review Thank you!
June 4, 2019
This is a very good app. The support team is very helpful and always willing to help you find the ideal setup.
May 16, 2019
UPDATE to: When I click the link from my email to approve a review on my mobile device the screen doesn't allow me to see the button to approve the review. Everything up to this point has been frustration-free! You've responded there should be en Eye icon. There definitely isn't . If you want to email I can send you a screenshot. Thanks
Hey there, There's an "eye icon" that when viewing the review on a mobile device, that will allow you to publish/unpublish a review. Thank you for using Stamped.io! :)
May 15, 2019
So far so good - this seems like a great feature so far. The app. dev. do their best at helping out. I wish I could call however. It can be a little frustrating not being able to call but most apps are like that.
May 14, 2019
Expensive, but best app out there in terms of functionality + most amazing support! They answer fast and are always there to help
May 14, 2019
We started using Stamped recently, and have found it very easy to use. There have been a couple of hiccups with syncing and design layout, but the customer support team at Stamped has been phenomenal at helping us work through these issues.
April 3, 2019
The interface is lacking and left me confused on a few occasions. However, the customer support is top notch and with their help I am happy with the product. However, I wish it was easier to further customize the branding of emails.
July 22, 2019
I would rate Stamped.io a solid four stars. The base functionality of the app is great, attractively priced and the tech support team is fast and very helpful. My only points of feedback to me would be that the dashboard and widgets can be a bit sluggish, and some features feel a bit limited in how you can customise them for your own store. They have been constantly improving these functionalities even in the few months that I've been signed up, so I am confident Stamped.io will continue to get better - overall I am very satisfied and glad to have them as partner for our store!