Stamped Reviews & Loyalty
Increase sales with product reviews and loyalty programs
Rating
4.7
feedback
3,760
chart
#2,989
All reviews
Dec. 26, 2018
We have just finished the setup process for Stamped.IO and while we initially had difficulty configuring the app on our own, we were delighted at the support teams timely responsiveness and help in making the app what we needed it to be. We have only set up the basic features so far, but are looking forward to seeing how the review collection process goes and hope to configure some of the additional bells and whistles like check-out comments in the future. Again, the support team has been awesome, but sometimes we felt like a nuisance (not because of them) with all of the questions and support tickets we send and would ideally like to be more self-sufficient with the onboarding process. We hope they'll continue to build their self-help and app user interface for more ease as they grow. Thanks for your help StampedIO and now that we're set up, let the reviews roll in :-)
April 18, 2021
This app has been brilliant for my website. It is clean looking and definitely attracts customers when they see the star rating. If I have any problems the support team are super helpful and efficient. Would highly recommend.
July 21, 2018
Good app, thankfully this app exists to send review invites, something shopify review app should have. But fab app though little expensive.
July 19, 2018
Easy to use with a fantastic set of features. Save me using several apps install.
July 10, 2018
We have been using Stamped for the last couple of months and I am super impressed not only with the app but with the team behind Stamped and how responsive and helpful they are. No matter the question I have they are happy to help and very quick to get back to me. I really like the features as well, as we really needed custom questions for our review forms which is something Stamped offers. Highly recommend!
April 20, 2018
Just recently got this App, the team is very helpful and is attentive to my questions.
Feb. 5, 2018
Great customer service, and once it's set up, the app works exactly as it's supposed to. I've removed one star because it is not at all easy to setup, and when we first upgraded to the more expensive and comprehensive version of the app, there wasn't even any explanation of how to access the user portal, so we literally could not figure out how to move forward. As soon as we reached out to Rachelle and Tommy they were super responsive and helpful, but feels like there should be a manual or guide or something to allow users to set themselves up and have a more comprehensive problem solving section. But now that we're set up, we're quite pleased with the product.
Jan. 30, 2018
Overall the experience is good and the app is doing the job. The app does not get 5 star because the installation is a bit complicate and the help manual is not clear enough. However, the customer service team is really good and they replied promptly mostly same day if not within 2-3 hours. At the end, the installation is completed by Stamped.io over a weekend. If the manual is more clear then the app definitely deserves a 5 star. There is a lot of functions that I have not used yet so for sure the app can do must more than what I am experiencing now. Overall a well done app with reasonable pricing.
Dec. 14, 2017
its functions are pretty good but the UI is kind of hard to use. Please put a little more effort on the UI & UX
Dec. 12, 2017
It rivals Yotpo and the other product review apps. I think some of the features could have a little more customization available, but they make up for this with their excellent customer service.
Oct. 13, 2017
Works great. Easy for the customer to write a review without being too invasive. Adding a % off voucher also is great way to encourage more reviews. Also requesting pictures of customers creations with the product is an awesome way to create a community with your brand. A must have but too expensive hence the 4 stars.
Oct. 5, 2017
Great app, but it would be even better if I could customize the email wording and review buttons for my German customers.
Sept. 28, 2017
Stamped.io offers an incredible service ... but we found that Judge.me is better for our needs. The pricing for stamped.io is cost prohibitive for small businesses, and some of the key features are not available until you pay $99/month ... which is more than we spend on our Shopify Plus plan. I wish Saas developers priced their apps better, or offered a price per result offer. No doubt this software has taken a lot of time and energy to develop, but it's not worth the price for us.
Nov. 29, 2017
Overall a good experience - easy to implement, we were able to transfer all of the old reviews from our old app so we didn't lose anything. Like the QA feature and ability to create a feed of the reviews on a stand alone page based on product type, etc. Only thing that is slightly annoying is having to go the dashboard to see the reviews and leave Shopify - sometimes makes logging in and managing things quickly or on the go a clunky process. Update - months later, we are even happier. They continue to improve and add features and are responsive. Very happy we switched from our old reviews app to this one!
June 7, 2017
Pretty good app. We only use the free app but it does deliver results. out of 27 emails sent so far we have received 6 reviews and we haven't had to do any work. www.bellalavender.com.au
March 28, 2017
We like the app and the support team has been great. Have only used the free version, but will probably need to upgrade to paid in the future.
March 18, 2017
This app is great and it is working very well. I have used it long enough to know it does work and gets reviews. There are only a couple of issue I have because I want to manually change the recommended products and while I can do this without problem, the method is a little convoluted. I would love to be able to select all the products I want to recommend from a list at one time. At the moment you have to search the product, click it, search for another ect.. adding them one at a time. Deleting existing products to recommend is the same - delete one at a time. This could be done so much simpler with a list and tick boxes. Please refine this area of the app and it truly will be a 5 star app!
Feb. 8, 2017
Really Nice! If anything I would improve the visual features for creating forms.
Nov. 4, 2016
Great App. Great Customer Service (helped me design my email in less than a working day). I didn't give it 5 stars for its price - this app is far more expensive than expected.