Stamped Product Reviews & UGC
Build trust, drive acquisition & sales with customer reviews
Rating
4.8
feedback
6,419
chart
#1,013
All reviews
Rating Breakdown
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June 1, 2018
This app is so FRUSTRATING! Everything I try and click on says I need to upgrade my account and the only plan worth upgrading to is $69.00 a month. Be sure to check out the pricing "details" located below where it says that the price is $0.00 a month. in very small print. Usually, they will have custom or something similar listed for pricing, instead of advertising that the app is free then makes you go to a completely separate page to view their pricing! NOT WORTH IT IN MY OPINION!
Hello Starving Jewelers, Thank you for your feedback. Stamped.io has come up with a list of updated pricing plan, which is competitive with other review apps in the market, and contains a wide range of features that fits the needs of businesses at every stage of its growth. Every of our plans are value for money, and it starts from as low as $15/month. We are totally transparent with our pricing and there's no hidden charge involved. We hope you will reconsider Stamped.io once again in the future :)
Oct. 16, 2023
So ive been using this app since 2018 and it used to be very good with great support, but i believe it was sold to a different devolper or their support has gone down the drain. I have been dealing with a consistent issue regarding the social push now for over 6 months and support always tells me that they will escalate the issue and let me know when it will be resolved, but it never gets resolved. Not sure where to go from here with this poor support
April 20, 2022
I have been using this app on my store for quite some time and it's always been awesome. One of the biggest complaints I have however is the constant changes lately to the app. I had requested from support many many months ago to help me install a specific widget because it was not working for me and they asked me to make them "part of the store" and I did and they NEVER even logged in and installed anything. So...I gave up on wanting that feature. Still, kind of annoying the lack of follow-thru from support. Also, the box that pops up when you are in the app itself moderating reviews ext, WILL NOT GO AWAY! I am so tired of completing the same two steps over and over and over again and the "box" not marking those two things done so it will go away. Please fix your bugs and please learn to follow through and customer response.
Feb. 19, 2018
First it says free, then it wants you to upgrade to use any useful feature. Deceptive = Negative review
Hello Infinity Solution Media, Thank you for your feedback. Stamped.io does come with a range of plans, including a free plan which in it self contains a wide range of features which will not be available in other review apps. Our pricing plans have been transparent throughout with no hidden charges, and they all come loaded with value-added features, which will suit businesses at every stage of their growth. We hope you will reconsider Stamped.io again in the future :)
Dec. 11, 2017
Beware, this app will send your customers emails asking for reviews, by default, and there's no way to turn off this option! For stores in other language than English, be sure to customize your emails and translate them, otherwise your customers will get emails from you in a language they don't understand.
Hello Qvape Ro, Thank you for your feedback. We do have a setting available to pause the review requests, which will archive the review emails instead of sending them out. There's also a complete localization setting available to translate the email content to the language of your choice, so it's definitely possible to customize the review email to your heart's content, before deciding to send them out to your customers. We hope you will consider using Stamped.io again in the future :)
Oct. 19, 2017
you get nothing when you install a free version. I wanted to get this plugin for customers to put images on a review but they want $99 per month for this feature lol
Hello Fobiu8, Thank you for your feedback. Stamped.io's free plan does come with a wide range of features that are useful for any stores which are starting out, which includes the sending of review emails, social sharing, custom form and much more. The ability for customers to upload a photo along with their review is available on our Basic plan, which is only $15/month. Our pricing plan is also designed to scale with your business, with an increase in feature list and monthly order limit to suit the needs for businesses of all sizes. We hope you will consider using Stamped.io again in the future!
Aug. 9, 2018
App non fiable pour ce qui est de la facturation. Après avoir choisi un plan payant, je suis revenu au plan gratuit mais l'App m'est toujours facturée depuis des mois!
Sept. 27, 2017
have to pay to actually have reviews be displayed on your site. I can just get 2 free plugins and do this for me one with email reminder to get review and other for just reviews display on website. Total money sucker.
Hello Trendyhoodie, Thank you for your feedback. Stamped.io allows our users to collect reviews through the emails sent out by our app, as well as access to a wide list of display widgets to showcase the reviews, even on the free plan. Our paid plan does provide access to even more value-added features and a higher monthly order limit for the account, which allows you to send out more review requests every month. They are totally optional and we have plenty of users who are happy to stay on the free plan according to the needs of their store. We hope you will reconsider trying out Stamped.io again in the future :)
July 13, 2017
Disappointed. Useless features and more over the free version is useless. Each month is asking me to upgrade to a premium plan even if I didn't send 50 emails. In the last 3 months since I installed it, there were sent 71 emails only. Most of the time the app is in "pause" mode waiting for you to pay. Nothing is free, I've got it but what's the point with this FREE version? Just to get some people on board quickly? later edit - forgot to mention that the app server gives lots of error just to display the current status.
Hello Nvape, We are sorry to hear about the experience you had. Our app does calculate the monthly order limit for each account accurately, and adding multiple reminder emails for the same order does not count towards the monthly limit. We have also added much more features for the free plan, which includes rich snippet support, social push, custom forms & SMS review requests. Our paid plan have also been updated with even more value-added features, which will definitely help with generating sales and conversions for your store. We hope you will reconsider Stamped.io once again :)
June 14, 2017
Hi bro,i just installed your apps,but i can't see the upload image option when i write the review,pls check and help me ,thanks
June 8, 2017
BEWARE of this app!! It emails your customers product review requests and you can’t stop it! I have just had the second round of it emailing customers (who haven’t received their goods yet) to do a product review, despite it being turned it off,and me already escalating to their customer service to make sure it is off which they confirmed. Both times I have realised only when I have started getting customers ‘Out of office’ replies into my own inbox. Unless you want to lose control over emails going to your customers, be very wary of this app!!!!!!
Hello Tahlo, We do apologize for your frustration. Stamped.io's review request functionality once disabled, will allow block future orders from syncing over from your Shopify store, however, the current orders in the queue will continue to be sent out unless archived. We have now set an update to the settings whereby present orders in the queue will be automatically archived once the review requests are disabled. We apologize again for your experience, and we hope that you'll give Stamped.io another chance in the future.
May 23, 2017
In this post, the app display a lot of features as part of the plan. But you only get the basic for free, with the same funcionalites of Shopify's review app. If you want the features that they claim to have, you have to pay a lot.
Hello Amazing Geek, Thank you for your feedback. Stamped.io's free plan does come with a wide range of features that are useful for any stores which are starting out, which includes the sending of review emails, social sharing, custom form and much more. There's definitely much more that our app can offer compared to the native Shopify product review app. Our pricing plan is also designed to scale with your business, with an increase in feature list and monthly order limit to suit the needs for businesses of all sizes. They are all value for money and starts from as low as $15/month. We hope you will consider using Stamped.io again in the future!
Feb. 14, 2024
Terrible service recently. Reviews stop product pages from loading and the issues is still not fixed. Business lost for two days because of this. Team did not respond until today and issue is still not fixed. This issue keep happening despite the team saying they fixed it. Issue is ongoing today. No response received from stamped yet.
Nov. 15, 2022
UPDATE: STAMPED WILL NOT SEND AN EXPORT OF YOUR REVIEW DATA (including critical data such as review images and video). They will only send partial data which is not portable. MAJOR RED FLAG!!! AVOID AT ALL COSTS!! Caution: Stamped app has completely destroyed my Facebook pixel and ruined all optimization within my Facebook Ad Account. For some reason that Stamped cannot explain, they intermittently report purchase events to Facebook when a user loads a product detail page. There are not real purchases, but since they are reported to Facebook, Facebook optimizes ad spend based on these "conversions." Over the past few days, Stamped reported $344B of fake conversions (yes, Billion). That completely overwhelms the YEARS of real data accumulated on my pixel, and my ad account is now worthless and must be abandoned. This has been going on off-and-on for over a year. Multiple times Stamped has told me they fixed the issue, but then it returns. They have stopped responding to me entirely. They will not send me my data so that I can move to another review platform. Stamped is the biggest mistake I have ever made in my decade long journey in e-commerce. Beware.
March 9, 2017
I installed this because it looked like the best replacement for YOTPO. This Widget 2.0 has the look and feel that I was searching for. However, it was only after spending a few hours setting things up that I realized that their Widget 2.0 is only available in the Enterprise package ($99). Bait and switch tactics are a no go for me guys.
Hello Barba Brada, Thank you for your feedback. Our main review widget is available to all users including the free plan, and we do assist with installation should you be having any issues with setting it up after going through our detailed guide. We hope you will consider using Stamped.io again, as we are definitely priced competitively and provide more value-added features compared to other review apps in the market :)
Dec. 31, 2016
Inactive support, Apps don't work as advertised, support doesn't acknowledge problem and thus doesn't solve, however they advise to you switch to a plan with higher monthly fee if we want to use bug free APP, fyi, we already already on a paid plan !!
Hello Saraf Furniture, Thank you for your feedback. Our support team aims to reply all queries within 12 hours for all users. We are sorry to hear about the misunderstanding for the issue you were facing, and we will definitely want to get this sorted out to ensure that the app works optimally for all our users. Our support team will be reaching out to you to provide a resolution for the issue you were facing :)
Dec. 28, 2016
WELL, THIS DID NOT MEET EXPECTATIONS AT ALL. It was installed by a team member without my knowledge. I tried it out and it was immediately uninstalled. I do have a really big issue with this app. I continue to receive unwanted e-mails from them. I spoke to a representative from Stamped.io to unsubscribe me from the list, Amelia Clay, who stated, "We have removed you from any further emails! All the best :)". Immediately within hours after that e-mail, I receive not 1 but 3 more e-mails from them. Not a big deal as I am using a temp e-mail and it all goes straight to spam. But it might be an issue to other store owners. If this does not work for you, be ready to come across this situation like I did. CUSTOMER SUPPORT, USELESS! Just like this APP. Guys, do yourself a favor and stay away..!
Hello Bumnasium, Thank you for your feedback. Stamped.io does acknowledge the importance of privacy for our users and their customers, and has refined the un-subscription function to include an import function, and syncing with Klaviyo to ensure that customers who have un-subscribed from marketing emails will not receive review emails from the app as well. We hope you will reconsider Stamped.io again in the future should you be looking for another review app for your store :)
Dec. 27, 2016
VERY DISAPPOINTING.. Customer purchases say 5 products & submit a review. Submitted review is shown only for 1 random product. Why can't it show to all purchased products..? We have customers who purchase in bulk (50+ products) We convince them hard to submit review & that review is shown to only one product. Not acceptable. Won't recommend to others.
Hello Beelinepune, Thank you for your feedback. Stamped.io's review email has been structured to highlight one item if there are multiple in the order based on algorithms to determine the most likely product that the customer would submit a review on. This has proven to improve conversions for our users compared to requesting a review for every product within the order. There are several features Stamped.io makes use of to collect reviews for other products in the order, mainly within the review email and through the thank you page customers are directed to after submitting an order. We hope this helps and please do reach out to the support team if you require further clarification on how Stamped.io can assist your store with collecting more reviews :)