Stamped Reviews & Loyalty
All reviews
run... something is always breaking. no chat or phone support. just email. document the issue and send the email. several days later you get an email from them for more screen shots of the problem... rinse and repeat taking weeks to get anything resolved if at all
Hello there, Thank you for your feedback. After looking at our records, we received 2 different tickets from your account, and for both tickets, one was replied within 13 minutes and the other ticket was replied within 20 minutes. We also have a really strict policy of replying to any ticket within 12 hours, and this hasn't changed in the last 2 years. We aren't quite sure if you're referring to our app, our support has attempted to reach out to you over a phone call but it got redirected to a voicemail. We will continue reaching out to you personally to resolve any issue you're facing swiftly.
This app is amazing! You can easily install and use it without any coding required and you can instantly import your order history and start sending review request to your customers.
Hello CUPPÉ, Thank you for your review, we are glad to hear that Stamped.io has been working out well for your store thus far! The app has been refined constantly to ensure that all our users will be able to utilize it's powerful features to fit the needs of the store, while keeping the dashboard user-friendly. We hope that you will continue to explore Stamped.io's value-added features, and how our app can bring your store to even greater heights :)
I am just getting to know this app and how it can best serve my business/customers. So far, I see SO many wonderful opportunities to capture revenue. I was looking for a service that made requesting reviews easy. This does just that! I was able to get 'in email' review requests within minutes!
Hello Emerald Hearth, Thank you for your review, and we are glad to hear that Stamped.io is working out well for your store's needs! There are definitely a lot more features that Stamped.io has to offer, other than collecting product reviews through email from your customers. Please feel free to reach out to our support team should you wish to find out more :)
We switched to a new theme and there was an issue with reviews not showing up. E-mailed Stamped.io and Support team solved the issue promptly. Really satisfied with the quick response. Thank you!
Hello Purnama, Thank you for submitting a review for our app! We strive to make the installation and rendering of review widgets as seamlessly as possible for our users, and we are happy to hear that our support team has been able to assist you with switching your store's theme without any issues :)
Very good experience, good app and good service. I like the review system they stetted up, quite nice to showing on the front page. Very easy to install and set up for my website.
Hello Wild Tea Qi, Thank you for your review and kind words! We hope that you will continue to explore the value-added features Stamped.io has to offer for your store, and please feel free to approach our support team should you have any questions :)
Really well designed app! I am only using the free plan, had some problems in the way the reviews showed and the customer service was incredible, so helpful and kind. I'll most likely upgrade to a plan in the near future.
Hello Ingrid, Thank you for review and we hope that you will continue to explore the value-added features that Stamped.io has to offer for your store!
I've recently started using the paid option of the app, so far it's exactly what I was hoping for. Had an issue with it not showing at one point (I'd changed my theme and thought it was still integrated but it wasn't) and Alyssa sorted it for me the same day, as well as answered some other questions, which was such a huge help. Thanks so much for a great app!
Hello Pawprint Illustration, Thank you for your review and kind words, and we are glad to hear that Stamped.io is working out great for your store! We will definitely forward your compliment to Alyssa as well :)
Very interesting app. I’ve downloaded it for just a couple of days, support replied emails very promptly. Look forward to generating more traffic to my website.
Hey Le Art Shop, Thank you for your kind review! We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
We've had the app running for a few weeks now, we've got the suite version including the rewards app too. Both were quick and easy to set up, especially with Stamped doing most of the work. They took care of some customisation we needed for us too. Results so far are great, we're getting reviews in faster that include extra beneficial content for other customers to see and help with their purchases too.
Hey Skippers Pet Products, Thank you for your kind review! We're glad that you're liking our Reviews and Rewards app! We hope that you'll enjoy using Stamped.io to increase social proof and customer retention, and drive sales :)
Stamped's customer support is outstanding. They reply super fast and usually come up with a great solution
Hey nu3de, Thank you for your kind review! We're glad that you're liking our support, it means the world to us! Thank you :D
still using lets see how it will turn out, still not sure because it keep asking me for it and I'm haven't used it enough. Still waiting for it.
Hey there, Thank you for your kind review! The review submission is optional, and you can definitely close the form :) We hope that you'll enjoy using Stamped.io to increase social proof and drive sales!
Much better than yotpo. Didnt know this app existed but as soon as i saw left everything i had for the day pending and installed it inmediatly. I thought adapting it for my store´s language was gonna be difficult but it was actually pretty easy. Thank you!
Hey TryMindful, Thank you for your kind review! We're glad that you're found us to be a better fit for your store, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Great App with a lot of great features. Definitely, I recommend this before any other one not only because of the options but because of the Price.
Hey there, Thank you for your kind review! We're glad that you're found us to be a better fit for your store, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
Amazing customer service! I needed help with setting up my account and the Stamped team was very prompt with answering all of my questions and fixing my website integration. Thank you!
So far so good, we have a great uptake from our customers, the app does everything we want it to and is displayed nicely on page. Responses from the support team have been fast informative and very helpful.
Great app- works smooth, and very happy with customer support. I wanted to change a few fields custom, and they literally helped do it for me and then sent me instructions on how to do it in the future. Highly recommend.
Excellent app! Love the wide range of features and helpful customer support. Highly recommend Stamped.io!
These guys are great. When there is any kind of question or glitch, they respond quickly and fix immediately. Very helpful and nice integration.
This is one of the best apps on the platform!! Best customer support team and best service!! Always able to help us customize our look and feel and with tons of amazing features, i'm really impressed!!!
This app is great for reviews with picture integrations for my site. I've been using it for two years and it has been seamless.
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