Product Reviews
Allow customers to leave product reviews on your store
Rating
3.6
feedback
1,842
chart
#7,632
All reviews
Rating Breakdown
Review RSS Feed
Oct. 21, 2020
Would not install on my page. Tried different devices and browser but still no joy. Also did the suggested clear cache.
Hi, there! This may be an issue related to your theme, or if you've done any coding on your product pages or have any other product page apps installed, this may cause a conflict with the theme code and cause issues with installation. I'd be happy to take a closer look and see if we can help with install here. I'll be sending you an email shortly so we can dig into this further together. Warm regards! - Oliver, Shopify Support
Oct. 19, 2020
Great product. Easy to approve and decline reviews. We wish that added a video review feature; then this product would be perfect.
Oct. 17, 2020
The product came with a wooden toothbrush. It is very soft and comfortable when touching my gum. Not to lie, the power is so black on my teeth and mouth. I was a bit worried about my teeth and mouth might be dyed. however, my teeth showed immediate effect after rinsing. The black colour was so easily rinsed off. I've been using it for 3 days by now. my teeth looks noticeably white.
Oct. 16, 2020
I have installed the app but when i try to test to add a review on my website, nothing shows up. I literally cannot add a review. I click on Write a Review and nothing happens. I would love to use this app for my shopify, and have tried to unistall and reinstall it, but still nothing! :(
Thanks for sharing your review! I'd be happy to troubleshoot things further and help get the app up and running for you here. I'll be reaching out to you via email shortly. Please respond to me there if you still need help with this. All the best! - Oliver, Shopify Support
Oct. 16, 2020
No funciona correctamente, solicito ayuda en la instalación, me gusta la APP y su interacción con los clientes reales
Oct. 13, 2020
Trying to import reviews on my shopify store, following the exact format of the csv file and it simply doesn't work. having the same error "cannot find the product "".
Hey, there. Sorry to hear you're having trouble importing your reviews - I'd be happy to give you a hand with this. I'll send you an email shortly and we can take a look at it together. Speak soon! - Brie, Shopify Support
Oct. 12, 2020
Buyer Must have an option to upload photos in Review, as this is a very basic function in any ecommerce site
Thank you for the review and the feedback! I'll be sure to pass this on to our developers for you as a feature request. In the meantime you can add these using the Stamped.io reviews app, which can be used as an add-on to the Product Reviews app, or on it's own: https://bit.ly/377v1fx. Hope that helps! - Brie, Shopify Support
Oct. 12, 2020
Google Search Console reports Review snippets issues: Invalid object type for field "itemReviewed" So no reviews snippets will be shown in search. NOT GOOD
Thanks for reaching out about that! It is expected when using this app to receive some warnings from Google tools about missing data. Our developers are still working on the app's compatibility with Google's structured data requirements, however there is no timeframe on this solution at the current time. These warnings only impact Google's Rich Results function, and should not affect your general SEO or cause any difficulty for customers in finding your shop. I hope that provides some context there, but feel free to reach out to our support should you have any further questions. Cheers! - Brie, Shopify Support
Nov. 16, 2020
Installed app, but date format never uploads properly! If you make your dates EXACLY like the template it provided it says DATE INVALID when you try to import. It doesn't make any sense. Please HELP!!!!!!
Hi, there! I'm sorry to hear you're having trouble with the CSV file - I'd be happy to give you a hand with that. I'll send you an email shortly and we can take a look at it together. Cheers! - Brie, Shopify Support
Oct. 11, 2020
Easy to install and to manage. I hope that it helps my SEO to gets better. It's compatible with most of the themes.
Oct. 8, 2020
Just instaled the app. Unfortunately, this app does allow customers to add pictures or videos of the product. :( I have an Etsy shop with a ton of reviews with the pictures....Also, can't transfer my revies from Etsy to Shopify :(
Thanks for your feedback! It helps us better understand what our merchants' needs are how we can better support you. I can definitely see how including pictures or videos in reviews would be valuable for many businesses, and I'll be happy to pass your feedback along to our developers as a feature request. In the meantime, you may be interested in the Stamped.io app: (https://bit.ly/3defADg) which can be used as an add-on with our app. This app can also collect photo and video reviews, as well as import reviews collected outside of review apps: (https://bit.ly/33M6Tx3). I'm not certain whether this includes Etsy reviews; however, you can reach out to the app developer for further support on their app store page. I hope this helps! Hope to hear from you soon. - Ryder, Shopify Support
Oct. 7, 2020
This is a very good, basic review system but is there any way to NOT have each review pile one on top of the other as they come in? This is giving me anxiety. Is there no better way of organizing the system? I saw this response to another person's comment: "Hi, there! Thanks for those feature requests. You can currently do both of these things using the add on for this app: https://bit.ly/30iEP21. If you need any help with the setup, feel free to contact the app's support team. Cheers! - Brie, Shopify Support" which prompted me to download the upgrade. Can someone please help me (can email me at [email protected]) by explaining how to move over EXISTING reviews into this new system? And, is it going to pile one on top of another again or will there be "pages" so that it's more organized? Please help! I am trying to integrate!
Thanks for taking the time to share your feedback. I'm sorry to hear about the trouble you've been having with setting up your reviews in a manner that feels the most comfortable for you, and I'd love to see how we can help you get on track. The Stamped.io app you're referring to is a third-party app, and they'll be the best team to contact for any questions regarding their products: (https://bit.ly/36FHWDq). I've gone ahead and emailed you some more information, and look forward to continuing this conversation through there. Hope to hear from you soon! - Ryder, Shopify Support
Oct. 5, 2020
I am trying to import my Etsy reviews to Shopify using Product Reviews app by Shopify and it seems like it's mission imposible. I already spent 3 days on that, I contacted 6 different Shopify agents for help, and nobody knows how to do that. It's crazy!
I'm sorry to hear that you've experienced these issues and that we have not been able to assist with this during your interactions with our support team, but thank you for for writing your review and for providing us with your feedback here. I'd like to touch base with you on this to learn more about the issues you've experienced and to offer my assistance. I'll be following up with you over email shortly so please look out for that and get back to me there if you're still requiring some help with this problem. -Victor, Shopify Support
Oct. 4, 2020
It is very good, but it appears in the google search "resenha de John Doe" and it is very bad. How to get that sentence out?
Thank you for reaching out and writing your review, and I'm glad to see that you've enjoyed using the app. I am not sure what you're seeing here in the Google search results, so I'd like to take a closer look at this for you. I will send you an email shortly so that we can discuss this in more detail and hopefully I'll be able to help you with this. Please look out for my email and get back to me there. Thank you. -Victor, Shopify Support
Sept. 29, 2020
works great as far as ease of use and letting customers add reviews but would REALLY love the ability to add pictures to help the reviews look more legitimate and show the quality of our products
Thanks for sharing your review! I'm glad to hear that you've been finding the Product Reviews app easy to use and I really appreciate your suggestion; having the ability for customers to add images to their reviews would be an excellent feature to have. I'll be definitely passing this along to our developers for consideration. Thanks again! - Julie, Shopify Support
Sept. 28, 2020
Overall the app is easy to add to your store, works well, and looks great, but as other reviewers have said, it would be soooo great if we could just have it auto-send review requests to customers! There are add-on apps, but this app really just needs this one feature to be useful. Instead of app on top of app. Adding photo capability would really bump it up (being a fee app), but at the very least have it send out review requests.
Sept. 28, 2020
You have to add a snippet of code to every product you want the customer to be able to review. I have hundreds of products and more every day. That is way to much to do, I need something that will do this for me.
Hi, there! You only have to add the code snippet once, to your product-template.liquid file. This automatically applies this to all of your products, so there is no need to add it to each individual product. You can find the instructions here: https://bit.ly/2ShcHYO. Feel free to contact our team if you need assistance: https://help.shopify.com/en/questions. - Brie, Shopify Support
Sept. 27, 2020
I know you guys are busy. but can you please update this app and add the following functions: 1. allow customers to add photos on their review 2. allow sellers to send a review request to their customers
Hi, there! Thanks for those feature requests. You can currently do both of these things using the add on for this app: https://bit.ly/30iEP21. If you need any help with the setup, feel free to contact the app's support team. Cheers! - Brie, Shopify Support
Sept. 26, 2020
Please add customer photos as an option! It's the only reason I even considered other apps. Other than that, easy to use so far.
Sept. 26, 2020
I can't figure out how i send customers requests to write a review, do i need an additional add on?
Hey, there! That's correct - requesting the review is not built into this app. That being said, there are a few simple ways that you can do this. You can edit your order confirmation email so that it includes a note asking the customer to leave a review, and you can also use an email marketing app to create your own automated email for doing this as well. The most common option would be to use an add on such as this one: https://bit.ly/30iEP21, which is made to work alongside our Product Reviews app. Feel free to reach out to our support team if you'd like more information about any of these options: https://help.shopify.com/en/questions. Cheers! - Brie, Shopify Support