All reviews

Rating Breakdown

  • 5
    94% (279 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2021

Everything we needed for our shop in one place and the customer support is excellent, they've already saved me hours of tinkering with their fast answers and info, I can't recommend Inkybay enough!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

Super powerful tool. You need some time to set up everything, but the support is super friendly, helpful and quick in reply!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Great customer service. The dynamic pricing function is awesome, the price changes automatically according to the size of the graphics

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback. It’s a matter of joy for us knowing you liked our customer service. We try our best to help our merchants whenever they require assistance. We are also glad to know that you found the live dynamic pricing generation feature in favor of your business. We wish you all the best with your business.

5 / 5 Share

Jan. 26, 2021

A very expansive app and thoroughly helpful online staff. Very easy to set up and work with once you get started. Would highly recommend.

Store

Akadema

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your thoughtful review. We are truly glad you found Inkybay easy to use and helpful. Thank you for your five-star rating and for recommending the app to other Shopify merchants. We wish you all the best.

4 / 5 Share

Jan. 10, 2021

I like this app...It fits my needs better than the others. The support staff are experienced & knowledgeable they make having this app all the more better.

Using app

6 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 20, 2020

The app is very versatile, intuitive, well organised and quite useful for design your own products. The support that inkybay provide is effective and relatively fast. We highly recommend to try this app in your store.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such a thoughtful review. We are truly glad to know you liked Inkybay for your customized products and our team was able to provide you effective support. Thank you once again for choosing Inkybay and recommending the app to other Shopify merchants. We wish you all the best with your business...

5 / 5 Share

Nov. 30, 2020

I've only been using this App for a few days now and I've found it SO easy to customize basically anything I can think of. The biggest reason that I will stay a customer and keep using this app is because of their excellent support team! Both Martin and Nick Haynes have put up with every little annoying question I've had and they are so helpful and hands-on. And there is ALWAYS someone available to help you. Its amazing. GET THIS APP AND SUBSCRIBE - YOU WON'T BE SORRY.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for such a wonderful review. We are glad to know that you found Inkybay easy to use and customizable. We are also glad to know you found our support team excellent. It was our pleasure to help you out and answer all your questions and resolve them. We try our best and we are always here for any further assistance you require. Thank you for staying with us and recommending Inkybay to others. We wish you all the best with your business.

5 / 5 Share

Nov. 16, 2020

We tested a lot of customization Apps but none is as user-friendly and complete as Inkybay. It's just a matter of minutes to get accustomed to the basic commands but there's a plentiful of fine-tuning functionalities to make your customization panel your very own. The assistance is incredibly fast and kind - we had a lot of questions due to our inexperience and we always had real-time answers. Great job!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a wonderful review. Glad to know that you found the Inkybay product customization app is user-friendly and complete over other apps on the market. Happy to provide you the support you need in realtime. Wish you all the best with your business.

5 / 5 Share

Nov. 13, 2020

Still waiting on "customer service" for an explanation as to why they are still charging me for the app after I had deleted it from my shopify store.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your comment. Our team already approved the refund request and the Shopify team issue a refund to your account. The issue was, the charge was generated before you uninstalled the app and Shopify (we are using Shopify billing API) charged the pending amount on your account billing cycle date (the date was a later date of your uninstallation).

5 / 5 Share

Nov. 10, 2020

The app is really nice and you have a lot of functionality. The support is helping with everything you need and what in their possibilities, thats great! I definitely recommend it.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a wonderful review. We are glad to know that you liked Inkybay and the support you needed. Thank you for recommending Inkybay to others. Wish you all the best with your business.

5 / 5 Share

Oct. 22, 2020

InkBay and it's customer support team are the best, and fastest most reliable team that I have ever worked with on Shopify. I would recommend you give them a try!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your glorious review regarding our customer support team. Thanks for recommending Inkybay to others. Best wishes for your business.

5 / 5 Share

Oct. 19, 2020

It's a little bit complex but really powerful! and the customer service is fast and great!!! online chat at anytime and solve my problem fast. yet it offers 45 days free trial for adavance plan which gives you enough time to setup your products

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to provide us your feedback. We are truly glad to know you found Inkybay is powerful and our live chat support helps to solve your problems fast. It's great to know that you found our extended 45 days free trial (during COVID-19) helps to setup your produts and stores. Thank you once again for beign with Inkyaby. We wish you all the best with your business.

4 / 5 Share

Oct. 10, 2020

flexible app had great capabilities with fast support I can with it's built in feature do great things thanks a lot for this app.....

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your amazing feedback. We are truly happy to know you found our app and customer service and support team incredible for your business. We are glad that we succeeded in helping you fix the settings as you expected. We wish you all the best.

5 / 5 Share

Oct. 7, 2020

Great app and great customer service! This is exactly what we were looking for a long time. The support team was incredible, they responded very quick and fixed all settings for us. Thank you for everything.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

Great app with excellent features for our custom products. Got excellent walk-through from the support team. Keep it up guys. I am going to be a long term customers for sure.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2020

Support was patient with the multiple requests and gladly made the necessary customizations in a rapid time. They were fabulous. Thanks guys!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing such a nice review. We are truly glad to know that you liked our customer support for your customization requests. Thank you once again for the Five Star rating. Wish you all the best with your business...

5 / 5 Share

Sept. 22, 2020

Great support. excellent app. Easy to use interface backend and front end as well. Great app for printing..

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback regarding our support and app. Glad to see you found Inkybay is useful for your custom print shop. Looking forward to seeing your business thrive.

5 / 5 Share

Sept. 17, 2020

InkyBay is easy to use and their designers have been a great help getting the app to match our store front.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using Inkybay for your customized products. Great to see our team was able to meet your customization requirements. Once again, thanks for sharing your feedback and provide us your valuable review.

5 / 5 Share

Aug. 14, 2020

So far it looks like a great app. You can customize many aspects of the app and support is fast and helpful.

Using app

9 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

I'm still on trial mode but I can see that the app has met all my expectations. The support team is very very helpful as well! Highly recommended for those who need a customizer app :D Thank you for making this excellent app!

Store

Katzen

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for trying Inkybay and we are truly glad knowing that Inkybay has succeeded in meeting all your expectations. We are also happy to know you found our support team helpful. Our sole purpose is to provide our merchants with all the help so that they can run their business problem-free. Thank you once again for recommending Inkybay to other valuable businesses selling customized products. We are always here to help you if any further assistance is required. We wish you all the best with your business.