Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
296
chart
#1,607
All reviews
Rating Breakdown
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Aug. 6, 2020
I've tried multiple apps for product customization and I can say Inkybay is the best! Super easy to work with! The support is amazing, they are open to solve any problem.
July 19, 2020
installed this about a month ago, it seems to do every little thing I want it to. And when it doesn't, I ask support and they help me do what I need. Very responsive support and an easy app to use. I've tried several customizer tools and Inkybay blows them all out of the water.
July 15, 2020
Csodálatos támogatás. Rashed volt a legjobb támogató személy, akivel valaha dolgoztam. Az Inkybay a tökéletes alkalmazás az egyedi üzleti vállalkozásom számára.
July 13, 2020
I had so many questions/concerns but they walked me through every problem I encountered and I ended up with an absolutely incredible result! Though there is a little learning curve but the end result is great. Thank you for your fast response.
July 13, 2020
Inky bay is an Excellent app!! we love it and we recommend it for any one in the business of custom products, easy to use and the customer service team very very helpful!!.
Thank you so much for such wonderful feedback. We are truly glad to know that you found Inkybay and our support team helpful for your business. Thank you once for the Five Star rating and your recommendation. We are always here to help you if any further assistance is required. We wish you all the best with your business.
July 10, 2020
EXCELLENT CUSTOMER SERVICE!! the app works very good and it really helps to grow our business! Customer service Staff has been really helpful!. If you want to sell custom products this is the app!
Thank you for taking the time to write such nice feedback. We are beyond happy to know you liked our customer support so much. It’s a great pleasure for us to know that Inkybay helps to grow your product customization business. Our support team’s only target is to help our merchants solve their requirements ASAP and run their business hassle-free. Thank you once again for the recommendation and the Five Star rating. We are here to help you anytime if any further assistance is required.
July 10, 2020
Inkybay is a very well-developed app with rich customization features that fit our needs. The customer support team is excellent, answers any question and helps me promptly. App set up is easy and the best part is I do not need to edit any code into my theme. I highly recommend Inkybay!!!
July 10, 2020
This app works very well. I worked for 2 years and spent $20K developing a HTML5 personalization app for our old Magneto site. What a pain. We moved to Shopify 2 months ago and had worked on a different app called customify. Luckily we found Inkybay in time. This app is mature, feature rich and intuitive. It handles pricing rules, multi side printing etc very nicely. Six years of looking for an affordable and professional custom app and we found it! The support has been exceptional.
Thank you very much for writing such wonderful feedback. We are truly happy to know that Inkybay relieved your 2 years-long pain and helpful for your personalized product business. Glad to know you found Inkybay is mature, enriched with features for product personalization business. We closely work with merchants for a long time to add new features and in-depth pricing for any type of custom product. Thinking about all kinds of start-ups to established merchants, we made it an affordable custom app for every business. And our support team is working hard to help the businesses run smoothly. Thank you once again for your feedback and the Five Star rating. We are here to help you anytime if any further assistance is required. We wish you all the best in your business.
July 6, 2020
Incredible support from Inkybay team. I had a few questions and change request and they made it in a short time. They have added the edit button on our cart page, which is incredible. Thank you for your quick response. Highly recommended.
July 5, 2020
We are really satisfied with Inkybay! Rashed has been a HUGE help for customizing and setting up our application. Highly recommendable.
July 3, 2020
Great app. Very customizable. Excellent customer service from Rashed. They are very responsive to all of the questions that I've had.
June 28, 2020
I've been using this app for several months and I love it! It's powerful enough that there is a little bit of a learning curve but their customer support is very fast and helpful so don't hesitate to dive in!
Thank you very much for writing such a wonderful review. We are truly happy to know you love Inkybay and found our customer support so helpful. Yes, our sole purpose is to help our merchants grow and run their businesses successfully. We are always here for any further assistance you require. Thank you once again for the Five Star. We wish you all the best.
June 28, 2020
Excellent customer support. I used this app for my online store and I like the way it functions. Thanks, Rashed for solving my issue quickly!!!
Thank you so much for writing such nice feedback. We are happy to know you found our customer support excellent and we succeeded in helping you solve your issues quickly. It’s also a matter of great pleasure for us knowing Inkybay functions perfectly for your online store as you desired. We are always here for you if you require any further assistance.
June 18, 2020
Great customer service! We use the app for custom apparel on our online store and it works great. Special thanks to Rashed for quick help over live chat and solve my issue instantly!!!
June 15, 2020
I was trying to use this app for jewelry because they give an example of it in their proto store view. That was a mistake. I wouldn't suggest this app for anything outside of tee shirts that you want your customer to self-design. I think the chat team was trying to be helpful, but they didn't seem to understand my questions, let alone be able to answer them. Two stars because its partly just a clunky app, and partly that it just doesn't suit my use.
We are really sorry about the issue you were facing. The example product we showed (https://inkybay.myshopify.com/collections/all/products/round-signet-ring) was created with our app with a combination of customization and product options. If you do not need the customization, you can use only the product options feature to show only the product options on the product page. You mentioned about our live chat agent tried to help you but they were not getting your questions. We are really sorry and apologize for that. It will be really great if we can schedule a meeting and we can show you everything over a live screen sharing session. Can we schedule a call to show you everything, here is the link for meeting schedule https://calendly.com/inkybay/
June 5, 2020
I am really happy about the support of this app. I was struggling with a few things that I could not change myself. So the live support immediately helped me to solve the problems and customized a few features specifically created for my needs. Really great support, so I can recommend!
Thank you so much for writing such nice feedback. We are truly happy to know you liked our live support. It was our pleasure as well as our responsibility to help you solve your problems so that you can run your business smoothly. We truly appreciate the recommendation you made for other merchants and businesses here. Thank you once again for your feedback and the Five Star rating. We are always here for any further assistance you require...
May 29, 2020
If 6 stars was an option I would give it that! - Rashed and the team have consistently delivered far beyond all expectations since Day 1 - A fantastic app, with seemingly endless options and easy setup - it has helped my store get back on track when other design tools missed the mark. For anyone who is offering custom products on there store look no further than Inkybay. It has it all!
Thank you very much for such an overwhelming and enthusiastic feedback. We are truly glad that you liked our support in the setup process of your store. We are beyond happy to know that we were successful in helping you with your store that is now on track and running as per your expectation. Thank you once again for recommending the Inkybay app to other custom product selling business. We are always here for any further assistance you require. Looking forward to seeing your business thrive and our best wishes with you...
May 26, 2020
We've been using this App for several months and all works great. The support team is quick to respond and corrects any issues I have within minutes or at most a day. I only wish they have better weekend support and an easier way to retrieve orders. One of the best apps for personalized products.
Thank you for taking your valuable time to write such a wonderful review. It is our great pleasure to know that Inkybay works great for you as per your expectation. We are truly glad to know you liked our support. Thank you for your feedback regarding weekend support and easy order retrieval. We are working to expand our support time during weekend as well. Also, last week released an update for easy and faster order download. We hope you will like it. We are delighted to know you consider Inkybay as one of the best product personalization apps. We wish you all the best and cannot wait but to see your business meet your expectations and thrive.
May 18, 2020
Ich benutze den designer jetzt schon eine länger zeit. Er läuft super. Man kann alles einstellen.....der Support macht auch super Arbeit..
Thank you for your time to give us your precious feedback. We are glad to have you as our valuable client for a long time and beyond happy to know that Inkybay is successful in providing you with the service you required. It’s also a matter of joy for us knowing that you liked our customer support as well. Thank you for choosing Inkybay.
May 18, 2020
awesome app and awesome support. I needed some adjustments and they helped me quickly. I recommend
Thank you for your wonderful review. We are truly happy that you liked our app and support. Glad to help you with your adjustment requirements. Thank you so much for your recommendation. We are always here and happy to provide you with any further assistance. We look forward to seeing your business meet the goal and thrive…