All reviews

Rating Breakdown

  • 5
    97% (686 ratings)
  • 4
    2% (16 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 89% (631)
Review RSS Feed Review RSS Feed

3 / 5 Share

Oct. 23, 2025

I would dearly love to give this company a 5 star as they have been good to us and we benefitted from using the app. The reason for the 3 star is that it took me well over 2 hours over several occasions to try and resolve an issue that was eventually fixed. It should not take this long to EXPLAIN a problem. Anyway I hope to give it a 5 start next time.

Using app

5 months

Total reviews

4

Average rating

4.5

Developer Reply

Hello, Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email! Looking forward to hearing from you. Regards, Koala Bundles team

5 / 5 Share

Oct. 23, 2025

Atendimento estantãneo, com muita agilidade e disponibilidade como poucos oferecem. Amei a solução, ainda mais no meu caso que possuo dificuldades de técnicos para o shopify, souberam esclarecer tudo, sem auxilio técnico. Obrigada.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

This app is the best for upsell, so easy to setup - the designs are excellent. Essential for anyone who is getting sales to their store and looking to increase average order value!

Store

narpuk

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Excellent support and quick response! The team is very helpful and solved my issue right away. Special thanks to Gyte for the great assistance everything works perfectly now. Highly recommended!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

I needed assistance checking and setting up the app. Max was a great help, and sorted my issue very quickly Great service

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

14 day trial, after you need to pay but SUPER fast support - Willing to assist - Solves any issue. Thanks Gyte!

Using app

43 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Very helpful! also polite and patient. I had a good experience!

Store

GLŌAM

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Fácil a instalação e quando precisei de suporte, ele foi rápido e eficaz.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Great help with question I had, Max was fantastic

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Excellent app and outstanding support! I’ve been using this app for a while and I’m really impressed with how smooth and reliable it is. Everything works exactly as expected, and it has helped us optimize our store operations.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Louie was wonderful and not only answered my initial questions, but stayed on to help make sure everything was setup correctly. Very good first impression!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 15, 2025

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thank you for leaving a rating! We really appreciate your support. If you have a moment, we’d love to hear any feedback on how we could make your experience a full 5 stars—it helps us improve the app for you and everyone else. Thanks again for using ProfitKoala! — The ProfitKoala Team

5 / 5 Share

Oct. 14, 2025

Great customer service, especially from Gyte!

Store

Winkloo

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

gran y rapida atencion!

Using app

About 5 hours

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 10, 2025

absolute dog, doesnt even properly load when loading site

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thanks for reviewing the app. We’re sorry to hear about your experience. Our team has already reached out with some recommendations to help improve the loading speed and we’re currently waiting for your response so we can assist further. We’d really appreciate the chance to resolve this for you and make sure everything works smoothly on your store. Koala Bundles Team

5 / 5 Share

Oct. 9, 2025

Gyte was very helpful and we made up a little speed issue in minutes. The app helps us a lot in a special wholesale case.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

very nice, and good customer service !

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

the apps amazing and louie from customer support was a big help, id definitely recommend using koala bundles to everyone.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Top service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0