Multi Vendor ‑ Puppet Vendors
Multivendor Marketplace, commissions, consignment and payouts
Rating
4.7
feedback
113
chart
#2,020
All reviews
Review RSS Feed
Feb. 16, 2026
We recently rolled out Puppet Vendor across both our B2C and B2B stores and it’s been a huge upgrade! Having everything centralized in a single dashboard eliminated a lot of the manual processes we used to juggle with spreadsheets and CSV exports. I even reached out to support with a few improvement ideas after using it, and they shipped the changes within 24–48 hours. That level of responsiveness is honestly rare!! It feels like they actually listen and build with their customers, not just for them.The pricing is more than fair for what it replaces. Support has been fast and genuinely helpful whenever we’ve had questions. Highly highly recommended!
Feb. 13, 2026
Just installed Puppet Vendor for both our B2C and B2B store and the value is incredible! It has everything we need in one portal and replaces a lot of manual work we were doing before (endless excel/csv reports, lots of tracking,etc.). Super affordable. Their team (Martin) is extremely helpful. Big props. Big 5 stars. . And I’m not on their team, just a genuinely happy customer.
Feb. 13, 2026
WE are new with Puppet Vendors but they have given us great customer service! Any questions that I have, they are quick to respond and help work through any problems (totally created by me) I have encountered.
Feb. 13, 2026
I have mixed feelings about this app. Whilst ultimately it does what I need, it appears to be buggy and not especially intuitive. My experience with support has been mixed with always excellent speed of response, communication and service from Martin, but rather dismissive from another staff member when requesting help for an ongoing issue which went on for months. This problem should have been very easily fixed but it took a ridiculous amount of messages over a long period of time for anyone to see what the very simple mistake was. New features are being rolled out but in my opinion, the current features could be better. I'd like to try the automatic payments or subscription service but at a higher price tier and doubts about how easy this is to navigate has put me off. I would also like a subscription based on 3 or 6 months and this isnt currently offered so it wouldnt be suitable anyway. Ultimately even though I've spent a lot of time on support, the price is good and it saves me a lot of time organising earnings for my vendors.
Jan. 27, 2026
We're gradually switching our sellers to another app. It's very complicated; we can't understand what changes the sellers have made to the products. Reaching customer service is also quite difficult. This is a marketplace app, but they haven't thought about these details.
Thank you for your review. I can verify that all support requests from your store were responded to, including the most recent message, which received a human response within 2 hours, despite being outside our standard business hours. These responses were also read. In addition, our team previously built custom functionality specifically for your store to help track seller product changes, which you confirmed was working well after delivery. While we do our best to support merchants and occasionally build custom solutions, PuppetVendors may not be the right fit for businesses expecting ongoing free custom development and leaving a negative review whenever a feature isn't available. We appreciate the time you spent using the app and wish you success with your future setup.
Dec. 15, 2025
Do NOT download this app. Your emails goes on to the scammer hotline and you'll receive THOUSANDS of emails to whatever email is attached to your Shopify. I've gotten 1,023 emails 2 days after uninstalling this app and they're not stopping.
Thank you for sharing your feedback. I’m really sorry to hear about the volume of emails you’re receiving. That’s understandably frustrating. We’ve reviewed our system logs carefully and can confirm that these emails are not coming from PuppetVendors. Our app does not send bulk or marketing emails, does not share or submit merchant email addresses to third parties, and once uninstalled, all access is fully revoked. There is no outgoing email activity from our systems tied to your store. We take security and customer information very seriously, and there is no evidence that PuppetVendors caused or contributed to this issue. Thank you!
Dec. 11, 2025
We were finding a solution to our multi-vendor consignment business model and after extensive searching, locally and internationally, we found puppet vendor and it was amazing. The functionalities and capabilities regarding multi-vendor solutions given by PV are very exhaustive, ready to be utilize in almost any scenario. But the real value lies in their customer service, both pre and post sale services. They have been very helpful regardless of the issue and most importantly, they listen to the customers' feedback and actually add functionalities on their application just, tailoring to our specific needs (the added functions are also globally and permanently available afterwards). If you are looking for solutions in managing multi-vendor (and) consignment model, this is probably THE one for you! Special shoutout to Mr.Kriang in helping us immensely!
Dec. 6, 2025
This app is wonderful. If you run a site that has multiple vendors this is the app for you. It has personalized vendor portals where they can upload their own product and set prices and descriptions. It syncs amazing with shopify and is an asset to our business.
Dec. 1, 2025
This app has been insanely good for us. The features are great, everything works smoothly, and the thing that absolutely blew me away is the customer support. I've NEVER experienced support like this from ANY app or service in my life. They've walked me through things step by step, fixed issues instantly, and even helped with stuff that wasn't technically their responsibility. Impeccable support, seriously. THANK YOU MARTIN!!! It's been such a game changer for us and I honestly can't recommend it enough. If you're considering this app, just get it.
Nov. 20, 2025
I love this app it is amazing it allows my vendors to set up portals and see their payouts and inventory in real time.
Dec. 31, 2025
I would really like to express my sincere thanks to the team at Vendor Puppets. The service is truly amazing - any and every problem I have had (I'm not all that techy) was resolved overnight and they guided me through every step. I have personally spent a great deal of time trialing multiple multi-vendor platforms and the service and options available here are really outstanding - could not recommend highly enough! Thank you, team. Michelle Nixon (The Online Art Gallery Australia)
Nov. 11, 2025
We migrated all of our inventory from another multivendor platform, and Puppet Vendors has been a huge improvement. Their tech support team has been very responsive and helpful during the transition. Highly recommend.
Oct. 31, 2025
I wrote to the team expecting updates to the product, received confirmation that it would happen a week or two later. After a series of follow ups and six months of paying for the app, I received nothing. It was very frustrating. That said, once the Puppet team saw my initial review, they provided me with a full refund and offered to try again within a tight deadline (no longer need the service given we had to come up with an alternative). It was a nice response.
Hi Max, Sorry to hear that we have fallen short on our promises. This is absolutely not the type of experience we ever want our customers to experience, and we take full responsibility for this. We’ve gone ahead and processed a full refund for all your app charges. We take this as a learning opportunity to improve our processes and how we work with our customers. - Kriang
Oct. 16, 2025
Excellent app as well as SUPERB customer service. Began to get a little frustrated due to pricing and some minor hiccups with set up, but customer service was AWESOME! They were able to work out a fair price schedule as well as help me through set up. I couldn't have picked a better service and I would definitely recommend for certain.
Oct. 9, 2025
Great customer service, user friendly app. Perfect for consigning!
Store
Sun and Soul Collective
Using app
About 1 month
Sept. 29, 2025
The customer support from Martin is absolute A+ which is such an important feature when setting up and maintaining your marketplace. We've only had this app installed for a couple of weeks but it's so user friendly to use & navigate. I can't wait to see where our marketplace journey goes using Puppet Vendors.