Rating

4.8

feedback

1,672

Reviews

chart

#2,840

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    14%
  • Less than a month
    21%
  • Less than a year
    40%
  • More than a year
    20%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Raul, Anjali, Yash, and Harish. Customers appreciate the prompt responses, helpful guidance, and quick issue resolution. The app itself is described as user-friendly, easy to set up, and offering valuable features like Web Push, SMS, and Email integration. Users also highlight the seamless communication with Shopify customers and the overall smooth experience of using the app. However, there are a few negative reviews mentioning issues with lead generation, unclear pricing, and difficulties in switching from other platforms.

Highlights

Excellent customer support and prompt responses
User-friendly interface and valuable features
Smooth communication with customers
Issues with lead generation and pricing clarity
Difficulties in switching from other platforms

Rating Breakdown

  • 5
    94% (1,578 ratings)
  • 4
    3% (57 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (25 ratings)

Reviews with Text

  • 97% (1,627)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2025

I'm coming from Yotpo. Everything is ok. The support is good. I'm happy so far....

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

She helped me out with a huge problem!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

everything was fast, smooth, and with engagement from the support agent. I am pleased so far.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I had an issue with the migration, I did not do it in time, but Anjali helped me to quickly solve the issue.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Piyush is the greatest customer support specialist I've ever encounterd.

Using app

16 days

Total reviews

2

Average rating

5.0

All reviews

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