Rating

4.8

feedback

1,738

Reviews

chart

#2,836

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    13%
  • Less than a month
    21%
  • Less than a year
    40%
  • More than a year
    20%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Anjali, Raul, Yash, and Piyush are highlighted as particularly helpful and efficient in resolving issues and providing guidance. Customers appreciate the quick responses, clear explanations, and personalized assistance they received. The app itself is described as user-friendly, with features that make email marketing and automation tasks easier to manage. However, there are a few mentions of issues such as deliverable emails going to spam and some difficulties with the Brevo Editor after an update.

Highlights

Exceptional customer support
User-friendly app features
Issues with email deliverability
Difficulties with Brevo Editor after update
Quick and clear responses

Rating Breakdown

  • 5
    94% (1,640 ratings)
  • 4
    3% (59 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (24 ratings)

Reviews with Text

  • 97% (1,681)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 30, 2026

Anjali provided outstanding support in resolving a stressful billing issue. I was mistakenly charged $38 for an app I'd already canceled, with an automatic retry scheduled for the next day. Anjali stepped in immediately, offered clear solutions, and processed $38 in app credits on the spot. Thanks to her quick action and seamless coordination with Shopify, my bill was reduced to just $1 and resolved within minutes. Professional, efficient, and highly empathetic—exactly what you hope for in customer support. The whole team (including Piyush) handled this with great care. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Anjali was super helpful and understood my issue despite me not explaining it very well

Store

SIMOVO

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

The customer support team responded quickly, provided clear and detailed explanations, and was very friendly. All of my questions were thoroughly answered.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Guter Support beim Einstieg

Store

Imkado

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Nayan was Brilliant.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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