Rating

4.9

feedback

3,099

Reviews

chart

#2,367

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    15%
  • Less than a year
    48%
  • More than a year
    30%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team members such as Pallavi, Harish, Sowbagya, and Rojen. Users appreciate the quick responses, patience, and expertise of the support team in resolving issues and guiding them through the platform. The app is praised for its functionality, cost-effectiveness, and user-friendly interface. Many users mention that the support team goes above and beyond to ensure a smooth user experience and help with setting up email marketing campaigns and automation. However, there are a few negative reviews mentioning issues with billing, lack of support, and confusion with the app's integration and pricing plans.

Highlights

Exceptional customer support and expertise
User-friendly interface and functionality
Cost-effectiveness and value for money
Issues with billing and lack of support
Confusion with app integration and pricing plans

Rating Breakdown

  • 5
    96% (2,974 ratings)
  • 4
    3% (101 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 28, 2025

Easy to use, support team is really fast and helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Merci à Yash pour sa réactivité et son efficacité :)

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

I can only comment of the level of customer service as I begin my journey with Pushowl/Brevo. The online support was fantastic and immediate. They understood the predicament our store was in and put i play an amazing solution, based of the emails we're actually sending out! Couldn't be happier:). A great start to a hopefully long relationship

Using app

38 minutes

Total reviews

1

Average rating

5.0

All reviews

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