PushOwl/Brevo: Email,Push,SMS
Email Marketing, Web Push Notifications, & SMS for Shopify
Rating
4.9
feedback
3,131
chart
#2,344
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
15%
-
Less than a year
48%
-
More than a year
30%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Pallavi, Nayan, Harish, Sowbagya, and Yash. Customers appreciate the hands-on assistance, quick responses, and patience exhibited by the support team. The app itself is described as easy to use, offering valuable features for email marketing, customer data management, and push notifications. Users highlight the affordability of the app compared to competitors and the effectiveness of its marketing tools. However, there are a few negative reviews mentioning issues with pricing structures, setup difficulties, and delays in support responses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 4, 2025
Absolutely do not recommend this app at all. All I wanted to do was set up abandoned cart email. 24 hours later & still no resolution. Rubbish & waste of time.
April 2, 2025
Still testing the app, looking great so far. The 5 stars is based on the support team quick and helpful responses
April 1, 2025
Talked to Harish and he was able to customize my plan to fit my needs and budget. A great help!
March 28, 2025
TERRIBLE customer service. They might get back to you in 24 hours they might not. They banned our account for not following their terms and conditions, but it was due to an issue with a spam email/bot reporting us, and not a legitimate concern. We've been fighting with them for over 2 months to get our service back online. Each time they give you the default response of "we have filed this to our team and will get back to you when we have more information". Then weeks go by with nothing from them. Reach back out, and they say, "we don't have any details regarding your issue". It's a joke and the whole time they send you emails and messages trying to upsell you, but they can't even figure out there own issues. They're just interested in taking your money. We've been using this service which used to be Sendinblue, then Brevo, and now Pushowl for 4 years and they have just gone to crap!
March 27, 2025
Support is great, Harish is a legend and helped me out immensely with onboarding and even setting up flows etc. Highly recommend
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