Brevo PushOwl: Email,Push,SMS

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. On the positive side, many users praised the excellent customer support provided by the team, specifically mentioning names like Anjali, Yash, Raul, and others who were described as patient, knowledgeable, and efficient in resolving issues. Users appreciated the quick response times and the willingness of the support team to go above and beyond to assist them. Additionally, the app was commended for its functionality and ease of use, with users highlighting seamless integration and helpful features. On the negative side, there were complaints about the app's lack of synchronization with existing accounts, especially for users who already had a Brevo account. Some users mentioned difficulties in importing data and templates, as well as challenges with setting up email automations. The slow response time from customer service in certain cases was also a point of frustration for some users. Despite these issues, the majority of reviews were positive, emphasizing the app's strong customer support and overall performance.