Rating

4.9

feedback

3,068

Reviews

chart

#2,496

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    16%
  • Less than a year
    48%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by support team members like Sowbagya, Pallavi, Rojen, and others. Users appreciate the ease of use of the app, the powerful tools it offers, and the seamless integration with Shopify. The customer support is highlighted as friendly, fast, and helpful, with support team members going above and beyond to assist users with setup, automations, pricing, and any issues they encounter. Users also mention the effectiveness of push notifications and email marketing through the app, leading to increased engagement and sales. However, there are a few mentions of confusion with the app's interface and pricing changes that some users found expensive.

Highlights

Positive customer service and support
Ease of use and powerful tools
Effective push notifications and email marketing
Confusion with app interface and pricing changes
Seamless integration with Shopify

Rating Breakdown

  • 5
    96% (2,950 ratings)
  • 4
    3% (101 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2024

Bisher sehr zufrieden. Service ist sehr zuvorkommend und freundlich,

Using app

--

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 18, 2024

Easy to adopt and with an efficient free plan to begin. Support was always there to help in case of. I recommend.

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 11, 2024

I’ve encountered an issue with your service where the provided documentation often isn’t enough to resolve the problems I'm facing, especially with formulas not working properly. It’s common for website owners to be using multiple apps and may not have the time to thoroughly read through every document or guide you provide. In situations like this, more hands-on, human support would be extremely helpful.

Store

PATOYS

Using app

10 months

Total reviews

21

Average rating

3.3

5 / 5 Share

Dec. 9, 2024

software is well designed and easy to use. It makes what often seems like a complex task simple and easy. The customer service is also very knowledgeable and patient which makes the whole process so much easier.

Using app

About 1 month

Total reviews

19

Average rating

4.8

5 / 5 Share

Dec. 5, 2024

Fairly new to this but received Great help from Pallavi. Very knowledgeable and always eager to help in addition to showing me new ways to upscale my business. Absolutely recommended!!! BdayGiftIdeas

Using app

About 1 hour

Total reviews

2

Average rating

5.0

All reviews

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