Brevo PushOwl: Email,Push,SMS

Configurer l'application avec un compte Brevo déjà existant s'est révélé moins simple que prévu, mais le support a fait toute la différence. Harish a pris le temps d'enquêter réellement sur ce qui s'était passé, m'a expliqué clairement pourquoi la synchronisation historique avait été désactivée sur mon compte, l'a corrigée de son côté et a fait le suivi jusqu'à ce que tout fonctionne. Des réponses claires, pas du copier-coller. C'est le genre de support qui donne envie de rester sur un outil.

Application un peu fastidieuse à comprendre et mettre en place lors d'une migration WP vers Shopify, ayant déjà un compte Brevo. Pas évident de comprendre la logique et l'intérêt de PushOwl. Malgré une confusion de ma part, Harish de l'équipe a cependant été très réactif et a rapidement solutionné le problème, en prenant le temps et le soin d'expliquer ce que je n'ai pas compris.

Funziona molto bene, supporto ottimo a parte qualche bug con l'integrazione con Brevo

Support d'aide efficace qui m'a aidé à mettre en place la liaison entre mon compte Brevo existant et mon application Shopify;

Am Anfang war es ein wenig holprig, da ich schon einen Brevo account eröffnet habe. wir sind aber noch nicht aktiv am arbeiten, da der shop erst am 01.10.2026 live geht

It would be nice if one can connect to one's Brevo account without having to talk with support. That seems like an unnecessary step in between.

The support is among the best I've found in a Shopify app. Harish from the CX team answered every technical question in detail and with honesty — he even reproduced the issue on our store and explained exactly how the tracking works under the hood. The Shopify → Brevo sync works well (contacts, attributes and purchase data verified with real orders), and reverse sync can be controlled from settings. Worth knowing: checkout events are client-side (cookies/browser session), so abandoned cart recovery won't capture every visitor — a platform limitation to be aware of before building automations on those events. The team is transparent about it, which I appreciate.

Thanks to Raul, my problem was solved within 10 minutes. The AI agent couldn't help with this issue, but Raul was fast, helpful, and fixed everything. Now everything works perfectly.

Extremely confusing setup between Brevo.com and push owl, but outside of the difference between the two services, it was fairly quick to get things going. Yash, a customer support agent, does deserve 5 stars for his help in getting my account confusion sorted out. However the overall app I can't do more than 4 just due to the confusion between Brevo and PushOwl

Just starting interacting with this app, about the first things I'm setting up I have recevied a nice support

Great support experience and platform overall. Harish from the Customer Success team took the time to properly understand an issue with automations and followed through until it was fully resolved. Really appreciate the effort and clear communication throughout.

Buena atención por parte de los agentes humanos. Por ahora estoy aprendiendo a como hacer funcionar la aplicación .

Application vraiment pas pratique si on a déjà un compte Brevo. L'application Pushowl Brevo recréé automatiquement un nouveau compte et aucune synchronisation n'est possible avec l'ancien compte Brevo. Heureusement que le service client et notamment Piyush était là pour m'aider. Merci infiniment pour sa précieuse aide

Um weiter mit unserem Shopify Plus Shop Brevo zu nutzen, mussten wir die App verwenden, deshalb leider nur 4 Sterne. Das Onboarding war erst etwas holprig da wir zwei Shops anbinden mussten. Der Support bekommt 5 Sterne :) sie haben sich schnellstens gemeldetund waren sehr hilfsbereit. To keep using Brevo with our Shopify Plus store, we had to use the app, so unfortunately only 4 stars. Onboarding was a bit bumpy at first because we had to connect two stores. Support gets 5 stars :) they got back to us very quickly and were super helpful.

Piyush was extremely helpful in getting everything integrated properly for me once I ran into issues. I'm still new with the app, but I'm finding so many of these are not layman user friendly which is creating a lot of frustration for me.

If you're installing for the first time and have multiple Brevo accounts, make sure you are logged in to the right account before you start! I accidentally connected the wrong account to my store and then made a complete mess trying to fix it, but support was super helpful and quick to respond. I spoke to Anjali, who I would give 20/10 stars if I could!

Did not generate any leads and charged my €60 for something in the last month AFTER i had uninstalled it - AVOID Nayan subsequently refunded my money and assisted me in setting up Pushowl.

Service client réactif et agent à l'écoute de nos besoins.