All reviews

Rating Breakdown

  • 5
    95% (1,724 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 96% (1,761)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2025

Me ayudaron genial en la integración. Gracias a Anjali por asistirme en las dudas con los popup.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Pour pouvoir mettre en place des mailings automatiques pour les anniversaires, il faut demander au support la synchronisation des metafields de Shopify dans Brevo. Ensuite le champ "anniversaire" n'était pas sélectionnable dans le trigger de l'automatisation, et le technicien support a dû à nouveau le faire pour nous. Le technicien support qui accompagnait le sujet était très sympathique et réactif. Il mérite 5 étoiles ! Mais la synchronisation avec Shopify devrait être automatique...

Using app

5 months

Total reviews

8

Average rating

3.8

5 / 5 Share

Dec. 5, 2025

Excellent support from Anjali. Her guidance was precise, thorough, and delivered with great care. She made the entire process effortless.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

My experience chatting with Raul was great, Raul is extremely knowledgeable and quick in his actions. My issues were solved quickly and efficiently.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Sehr hilfreicher Support. Antwortet schnell und die Kommunikation wird sehr gut in die eigene Sprache übersetzt.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Der Support mit Raul ist durchweg angenehm: Der Chat startet ohne Verzögerung, und alle Fragen werden prompt, klar und vollständig beantwortet.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Very helpful. Always available. Responding very fast. Explanations clear. Even created a Google Meet to help me further with additional questions. Thanks!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Edit: I was wrong about Brevo, their delivery rates are decent, support is ok and features are MUCH more flexible than most competitors. On the top, they don't charge you for "subscribers" especially if you don't use to send to all of them. I like that Nothing in this stupid platform works correctly. Even a simple abandoned cart flow. Reporting is poor, you constantly go redirect from one app to another for no reason. Customer service is the WORST! They are responsive until they get your money, after that you are alone with all the BS their platform has.

Store

HYKLE

Using app

3 months

Total reviews

19

Average rating

2.0

5 / 5 Share

Dec. 2, 2025

Sehr freundlicher und hilfreicher Kundensupport! Ich nutze Brevo seit etwa einem Jahr und bin bisher sehr zufrieden damit. :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Amazing support! And great app

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

The Agent Piyush was very helpful and patient and assisted me in resolving all of questions and issues.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Merci à Raul de nous avoir aidé rapidement ! Message à l'équipe Brevo : nous aimerions tout de même avoir un délai de 72h pour changer notre carte de crédit lorsqu'il y a un souci de paiement, avant de nous passer automatiquement en forfait de base. En effet, cela peut engendrer du SAV suite à des automations qui ne se distribue plus.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Had the absolute pleasure of speaking to Raul from the support team! I found out that our setup between Shopify, PushOwl, and lastly Brevo was not setup correctly. As such, seeing that we have quite a sensitive Brevo setup, I was nervous about making big changes and potentially making a mess for our thousand of Email receivers. Luckily, I was put in contact with Raul, who responded as if we were in a direct message chat, and clearly explained how he would connect PushOwl to Brevo. Everything was seemless, and he was very patient with me, despite my multiple mentions of how the new connection could not mess up the existing Brevo setup. And with a couple of mails back and forth, I was up and running, now with a perfect synchronisation between Shopify, PushOwl, and Brevo. Thank you to Raul! If I every have any trouble again, I know that there is amazing help to find.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Store

Millian

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Clean, Immediate & clear support. PushOwl Is offering a very best service to startups & People who are willing to grow with CLM. We got an excellent & quick support from Anjali (thanks a lot from team RUGGED) Ultimately loved it.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

PushOwl has been a great tool for my store’s campaigns—simple, effective, and easy to use. What truly stands out is their customer support. Raul has been exceptional: fast replies, clear guidance, and genuine care in helping me optimize my campaigns. Excellent platform, even better support. Highly recommended.

Store

LAGMA

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Solucionaron mi problema enseguida. Gracias.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

all perfect, very professional

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2026

Nayan has been an outstanding support from the very first day he joined the support team for my account. I can only highly recommend him. He is truly on top of his game - always available, always friendly, and always willing to help. PushOwl/Brevo is very lucky to have him!

Using app

Over 3 years

Total reviews

23

Average rating

1.7