All reviews

Rating Breakdown

  • 5
    94% (1,558 ratings)
  • 4
    3% (56 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (5 ratings)
  • 1
    2% (26 ratings)

Reviews with Text

  • 97% (1,608)
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5 / 5 Share

June 7, 2025

great service

Store

SAUBA

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

Great experience. Yash is so efficient in helping me connect Brevo with Shopify.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 6, 2025

Feature rich platform including push, SMS, email marketing that is a good value compared to other options with similar features. The push owl/Brevo integration is a bit confusing at first, but once you figure it out, its easy and awesome. The drag and drop editors allow fast build and deployment of campaigns. Customer support is top notch. We've been able to get every answer to any question very quickly via chat. Piyush with Push Owl/Brevo support has been a great resource via our chat interactions as we learned the platform. Highly recommended.

Using app

3 months

Total reviews

23

Average rating

5.0

5 / 5 Share

June 4, 2025

Much appreciated thanks Raul very helpful

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Piyush was very helpful, as I was really overwhelmed with everything. It didn't say anywhere that I would need assistance if I already had a Brevo Account. So I was trying FOR DAYS figuring out how to make it work. Chat GPT told me that I would need to contact the support so they can set it up for me as that seems to be something one cannot do by themselves? Anyway, now everything works fine and my support angel Piyush was a very helpful and patient guy! Thank you!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 30, 2025

Piyush was super helpful and managed to merge my two accounts very quickly without losing any data. Thank you!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2025

Great help and did not let us go until we got our answer.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

PushOwl is the perfect ally for emerging brands like mine. Custom automations, fast support, and a team that truly cares (special thanks to Raul!). They unlocked advanced features for VIP funnels, onboarding, and dynamic campaigns. If you want to scale with a powerful and flexible tool – PushOwl is the way to go.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2025

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2025

sistema abbastanza intuitivo. dopo un problema il supporto ha rimborsato prontamente

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 24, 2025

Excellent support provided by Sowbagya to get setup. This was a level above what would generally be a good experience. Well done and thanks.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Great customer service experience. Yash is incredibly helpful in answering all my questions. I've been using an unhelpful email marketing software and very excited to reach my customers easily. I was even offered an upgrade, which I appreciate as I'm building my store.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Very helpful getting on-boarded and setup on the platform.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

Super service client, j'avais du mal à configurer mon automatisation pour mon mail de bienvenue. Sowbagya m'a aidé à paramétrer cette séquence. Je recommande fortement PushOwl by Brevo, la connexion avec Brevo est vraiment top.

Store

Misool

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Sehr schnelle und effektive Hilfe. Besten Dank!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2025

I had a fantastic experience with Yash from the Brevo support team. From the very beginning, Yash demonstrated exceptional customer service, not only understanding my unique criteria and situation, but also showing incredible empathy throughout our conversation. It was clear that Yash genuinely cared about helping me, and thanks to his thoughtful approach, my issue was resolved efficiently and completely. It’s rare to come across such a dedicated and emotionally intelligent support representative. Huge thanks to Yash for turning a stressful situation into a positive one! Highly recommend Brevo’s support team.. especially Yash!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

I had a great experience with Sowbagya from customer service! She was extremely helpful, patient, and proactive in resolving my query. Her professionalism and friendly attitude truly made the process smooth and stress-free. Thank you, Sowbagya, for going above and beyond! Stay Blessed.

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 13, 2025

Very user friendly, whenever we have had issues the support team has been very helpful and responsive.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

I had an excellent experience with Yash from the Brevo support team regarding the reactivation of my campaign. He demonstrated outstanding customer service — quick to respond, clear in communication, and very efficient in resolving the issue. Yash not only helped regain access to my campaign smoothly but also ensured I understood the process every step of the way. His professionalism and customer-focused attitude truly made a difference. Thank you, Yash, for the top-tier support!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2025

Nayan, was such a super star helping me getting my subscriber problem sorted. He patiently explained everything and got back to me for an additional enquiry. best support

Using app

12 months

Total reviews

1

Average rating

5.0