Brevo(PushOwl):Email,Push,SMS
Email Marketing, Web Push Notifications, & SMS for Shopify
Rating
4.8
feedback
1,651
chart
#2,753
All reviews
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Jan. 23, 2025
I had the pleasure of being assisted by Sowbagya, and I can confidently say it was one of the best customer support experiences of my life! She was on the chat for over half an hour, going above and beyond to help me with multiple things that weren’t even part of her job. Extremely patient, knowledgeable, and genuinely helpful, she made sure everything was sorted perfectly. If every support team were like this, customer service would be a dream. Highly recommend!
Jan. 22, 2025
So far I've been able to tackle any challenge - it's not always obvious but their customer support is very friendly and available, even on a free plan so I'd give it a high 5 and a gold star!
Jan. 15, 2025
Pallavi helped me a lot. These was a problem that I was trying to solve for 3 ours. After I write to Pallavi I solved it for 5 minutes. I am so thankful for this help!
Jan. 9, 2025
Great tool! Very user-friendly, easy to navigate, and packed with excellent features. It also provides detailed reports with the most important KPIs for effective strategic analysis. Plus, they have an outstanding support team. I have nothing but positive things to say!
Jan. 8, 2025
I had issues with the synchronization of my Brevo account and the PushOwl/Brevo app integrated into Shopify. I was kindly assisted by Pallavi in customer support, and the problem was resolved. The 5-star rating refers solely to the support, as I haven’t used the app extensively yet.
Jan. 7, 2025
So far the customer service has been excellent. Hima was extremely helpful.
Jan. 4, 2025
Customer service is great, we always get quick tailored service when reaching out for support. Getting to work closely with the Brevo team as a small business makes a big difference!
Dec. 18, 2024
Easy to adopt and with an efficient free plan to begin. Support was always there to help in case of. I recommend.
Dec. 9, 2024
software is well designed and easy to use. It makes what often seems like a complex task simple and easy. The customer service is also very knowledgeable and patient which makes the whole process so much easier.
Dec. 5, 2024
Fairly new to this but received Great help from Pallavi. Very knowledgeable and always eager to help in addition to showing me new ways to upscale my business. Absolutely recommended!!! BdayGiftIdeas
Dec. 4, 2024
Sowbagya was a pleasure to work with while setting up my PushOwl email marketing account. Her assistance was invaluable, and she made the process smooth and easy. Highly helpful and professional—thank you for the excellent support!
Dec. 3, 2024
I appreciate Rojen a lot! Thanks for his very fast and helpfull answers, talking to you soon :))
Nov. 30, 2024
I can highly recommend Brevo/PushOwl to all business looking for a robust newsletter tool, that allows you to segment, automate, integrate and many thing more to a somewhat sophisticated level. If you do not intended or find the time to build highly personalized flows Brevo will cover you with 80% of value for a fraction of the costs of other tools. Great Pick! However, After spending countless hours comparing different platforms, I want to express my appreciation for Brevo. It’s a fantastic tool that offers everything we currently need for email marketing. The intuitive design, robust features, and excellent value for money make it an outstanding choice—especially for businesses at an early stage. While exploring deeper, I realized that some advanced features available in other tools align better with our long-term email marketing strategy. This led me to choose another platform, but I genuinely believe Brevo is the perfect solution for those looking for an efficient, cost-effective tool. I also want to highlight the exceptional support team at Brevo. They were always prompt, helpful, and went above and beyond to assist me during the decision-making process. Thank you for providing such a stellar experience!
Nov. 26, 2024
Tool is easy to manage and you get very fast feedback from the support team either by chat or email. They even consider your feedback in terms of ongoing development of the app. They have already included some things, which have been missing for my business.
Nov. 21, 2024
Sowbagya was the best support person I've had! Thank you for all your help and answering so many of my questions!
Nov. 15, 2024
Wonderfully helpful staff, and a lot of powerful tools with reasonable pricing. We have a large contacts list but only send out a handful of newsletters annually, and the way their pricing structure works allows us to just do a few staggered duplicate campaigns and keep the cost reasonable. Sowbagya on the tech support team did a wonderful job of helping us set up some automations for our signup form and verifying it was working correctly!