All reviews

Rating Breakdown

  • 5
    94% (1,672 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 97% (1,713)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2025

We just switched from Klaviyo to Brevo/PushOwl—mainly for price, but also because we were running into some deliverability issues and weren’t getting the support we needed. We haven’t even sent a single email through Brevo yet, but based on the onboarding experience alone, I couldn’t be happier with the decision. Aritra was our onboarding specialist, and hands down, it was the best customer support experience I’ve had in my entire career. He didn’t just help us get set up—he gave me a full crash course on email deliverability and genuinely went above and beyond to make sure we were set up for success. Oh, by the way, the call was at 2am his time. That level of commitment is rare, and it honestly blew me away. Aritra is an absolute rockstar, and if this is the kind of support Brevo offers, I’m excited for what’s ahead.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2025

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2025

I had the wonderful pleasure of getting help from Harish, who guided me through the service and some pretty complex issues regarding importing lists and making sure everything worked before a big launch. He has been extremely helpful, knowledgeable and went way and beyond to help us, and has been a very important factor in the succesful transition to PushOwl/Brevo from another provider. Warmly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Still testing the app, looking great so far. The 5 stars is based on the support team quick and helpful responses

Using app

About 1 hour

Total reviews

5

Average rating

3.2

5 / 5 Share

April 1, 2025

Talked to Harish and he was able to customize my plan to fit my needs and budget. A great help!

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 27, 2025

Support is great, Harish is a legend and helped me out immensely with onboarding and even setting up flows etc. Highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

I started using the tool a few weeks ago and I’ve really enjoyed the ease of use. Additionally, Yash’s support is top-notch, always responding quickly and effectively.

Using app

15 days

Total reviews

4

Average rating

4.5

5 / 5 Share

March 26, 2025

Very good app with great features. It works quickly and easily with just a few clicks. The support is especially excellent: Any questions are answered within minutes. They even provide screenshots! The staff (in my case, Yash) is extremely fast and incredibly helpful!

Store

OneWax

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Excellent support, helpful at all times. I can only recommend this application. Thanks to the whole team.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

March 25, 2025

Super helpfull support

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

good app :-D

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2025

I will recommend this app to everyone as surprised what you can achieve with getting customers and how it work. I have spoken with the customer representative name Hima, very helpful and she provided a lot of valued information for me to start using this app and get free plan for new starter, love this help from the app. Wishing you all the best and I hope you will get bigger and help a lot of customers like me.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2025

I had an issue and reached out to customer support. I was assisted by Yash, who was incredibly helpful and quick in resolving my concern. It's always reassuring to know that theres a reliable team behind the app. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2025

This has completely revolutionized my business! So easy to use and basically automatic once you've got the ball rolling. Nayan is my lord and savior on the customer support team, a God amongst men. He's been at my beck & call from the start. Extremely patient with my lack of knowledge and amazingly professional! Can't recommend the package enough as a whole.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

though it is a little hard to install initially, the customer service is truly amazing and really hands on to get everything integrated- so i really recommend. My agent Sowbagya was there with me every step of the way helping and guiding me through the integrations. So far so good!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Perfect !

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2025

Great support. You can connect your store with CRM very quickly thanks to the support team.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

This app is perfect when you want customer data and marketing features in the same service. Easy to use, and the best part is being able to market to exactly the customers I want.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

Brevo’s customer support is top-notch. I was connected with Pallavi she was fast, friendly, and super helpful. The app itself is easy to use and packed with great features. Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0