All reviews

Rating Breakdown

  • 5
    94% (1,670 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 97% (1,711)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2026

Yash a été parfait, professionnel, à l'écoute !

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Great support from Yash. Thank you for your exceptional support and prompt assistance; your help was greatly appreciated!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Yash was able to resolve my query and gave quick support. Thanks

Store

Glitana

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Gostei muito do serviço e do apoio da Brevo pois foram breves na resposta e muito atenciosos!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Tive a oportunidade de ser atendida pelo Raul da equipe de Customer Success da Brevo PushOwl e a experiência foi simplesmente incrível! O Raul demonstrou extrema paciência e profissionalismo ao me ajudar com a resincronização da nossa loja Shopify com uma nova conta Brevo. Apesar da situação ser um pouco complexa e eu ter várias dúvidas ao longo do processo, ele explicou cada etapa de forma clara e acessível, garantindo que eu compreendesse todas as implicações antes de prosseguir. O que mais me impressionou foi: A paciência em responder todas as minhas perguntas, mesmo quando eu precisei de esclarecimentos adicionais A clareza nas explicações sobre questões técnicas como fonte de verdade dos dados e sincronização de contatos A eficiência em resolver o problema de forma completa A simpatia e disposição em ajudar durante todo o atendimento O Raul não só resolveu minha questão técnica, mas fez isso de uma maneira que me deixou completamente tranquila e confiante com a solução. É raro encontrar um profissional tão dedicado e atencioso. Estou extremamente satisfeita com o suporte recebido. Parabéns ao Raul e à equipe Brevo PushOwl pelo excelente trabalho!

Store

Be We

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

After a quick chat with an AI agent, I was connected to a human who patiently fixed my problem in just a few minutes.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Parfait, clair pragmatique et efficasse.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Its my second time dealing with Brevo Customer Service. its rare to find customer service who are able to solve your issues in the clean and straight forward manner which i appreciate a lot. i get my problem solved in the fastest way possible and that is a big big help. would love to especially highlight Anjali for her patience and support :)

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2026

I used to have Klaviyo for email marketing, but then I switched to Brevo. Everything looks okay so far. But one thing really bothers me - there is not font size option in Opt-in form editor. This is the basic thing in every content editor, but not here. The app was launched in 2017, but this feature is still not developed. It is weird that no user complaints about it. *** UPDATE *** After my initiate review they immediately added the text size feature to opt-in form. This is increadible. I have never experienced something like this. So, I have changed the stars from 3 to 5. Hands down!

Store

Lamorix

Using app

13 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for pushing us to be better! While PushOwl has been a staple for years, our Form Builder is a newer addition from last year. We’ve taken your input seriously and fast-tracked a major update yesterday that now includes full font and size customization. Thank you for helping us prioritize the features that matter most to your business!

5 / 5 Share

Feb. 4, 2026

Raul was great! He was super quick to respond and very helpful. Even though the specific feature I needed (A/B testing for Webpush Automations) isn't available yet, he clarified everything and made sure my feedback was passed to the team. Appreciate the transparency and the quick help!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Really effective help today. In a few seconds I had a how to video (loom). I added a question and hop, everything was done. less than 5 min. Perfect. Thank you

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Asistencia ágil y profesional, se agradece tener ese acompañamiento en las fases iniciales de configuración. Creo que es clave que hayan personas en el soporte con las que sea fácil contactar y además en tu propio idioma. Se preocupan en que la configuración sea la adecuada y te ayudan a ello.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Piyush was extremely fast, agile, and genuinely helpful throughout the whole process. He understood my questions straight away and provided clear and effective support. The interaction felt very natural and friendly, which made everything even easier. I really appreciate his help and support. Thank you so much!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Top support! Fast and good repply

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Thank you for your support

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Réponse très rapide et problème résolu tout de suite via la conseillère (humaine) en ligne. Je recommande.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Der Support war sehr hilfreich. Mir wurde sehr gut geholfen. Echt toller Kundenservice.

Store

LIPOway

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

This is truly a very good platform. My wife & I are older and starting a 'retirement' business. Using Brevo PushOwl for a short time, I was able to send an email campaign using their handy tools very quickly. The email looks very professional and not like some old guy hacked his way through it. That right there has me hooked and now I am all in, Oil City Soapery will only be using the Brevo PushOwl app for all our marketing.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Rahul was incredibly helpful in making sure our Shopify sync was set up correctly and that our contacts migrated smoothly from Klaviyo. His communication was clear, responsive, and thoughtful — and he even took the time to hop on a call to walk through my questions. Feeling confident and excited to get started with Brevo!

Using app

About 3 years

Total reviews

1

Average rating

5.0