All reviews

Rating Breakdown

  • 5
    94% (1,727 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 96% (1,764)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2025

I had a great experience with Sowbagya from customer service! She was extremely helpful, patient, and proactive in resolving my query. Her professionalism and friendly attitude truly made the process smooth and stress-free. Thank you, Sowbagya, for going above and beyond! Stay Blessed.

Using app

9 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 13, 2025

Very user friendly, whenever we have had issues the support team has been very helpful and responsive.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

I had an excellent experience with Yash from the Brevo support team regarding the reactivation of my campaign. He demonstrated outstanding customer service — quick to respond, clear in communication, and very efficient in resolving the issue. Yash not only helped regain access to my campaign smoothly but also ensured I understood the process every step of the way. His professionalism and customer-focused attitude truly made a difference. Thank you, Yash, for the top-tier support!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2025

Nayan, was such a super star helping me getting my subscriber problem sorted. He patiently explained everything and got back to me for an additional enquiry. best support

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2025

Piyush was very helpful. The support is very good!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Yash was super helpful to connect my Shopify website and make everything smooth and efficient ! Thanks a lot for the great service.

Store

Divie

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

Store

RUGHAUS

Using app

17 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 26, 2025

Best Marketing suite! I tried so many, and this one is definitely the best (by far), best price, and more importantly, best customer service (special shoutout to Hari). If you have any issue, you have a chat available pretty much every time, and the possibilities are endless. HIGHLY RECOMMENDED!

Using app

9 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 26, 2025

Yash was a big help, explained everything, showed examples, make sure I understood the lingo, totally awesome experience. Now I just need to get my other apps setup and my shopify experience will be complete

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Just installed the App, Seamless DNS setup, nice interface everything clear and great quick responsive support. So I can definitely recommend :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

.

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2025

We just switched from Klaviyo to Brevo/PushOwl—mainly for price, but also because we were running into some deliverability issues and weren’t getting the support we needed. We haven’t even sent a single email through Brevo yet, but based on the onboarding experience alone, I couldn’t be happier with the decision. Aritra was our onboarding specialist, and hands down, it was the best customer support experience I’ve had in my entire career. He didn’t just help us get set up—he gave me a full crash course on email deliverability and genuinely went above and beyond to make sure we were set up for success. Oh, by the way, the call was at 2am his time. That level of commitment is rare, and it honestly blew me away. Aritra is an absolute rockstar, and if this is the kind of support Brevo offers, I’m excited for what’s ahead.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2025

I had the wonderful pleasure of getting help from Harish, who guided me through the service and some pretty complex issues regarding importing lists and making sure everything worked before a big launch. He has been extremely helpful, knowledgeable and went way and beyond to help us, and has been a very important factor in the succesful transition to PushOwl/Brevo from another provider. Warmly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Still testing the app, looking great so far. The 5 stars is based on the support team quick and helpful responses

Using app

About 1 hour

Total reviews

6

Average rating

3.7

5 / 5 Share

April 1, 2025

Talked to Harish and he was able to customize my plan to fit my needs and budget. A great help!

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 27, 2025

Support is great, Harish is a legend and helped me out immensely with onboarding and even setting up flows etc. Highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

I started using the tool a few weeks ago and I’ve really enjoyed the ease of use. Additionally, Yash’s support is top-notch, always responding quickly and effectively.

Using app

15 days

Total reviews

4

Average rating

4.5

5 / 5 Share

March 26, 2025

Very good app with great features. It works quickly and easily with just a few clicks. The support is especially excellent: Any questions are answered within minutes. They even provide screenshots! The staff (in my case, Yash) is extremely fast and incredibly helpful!

Store

OneWax

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Excellent support, helpful at all times. I can only recommend this application. Thanks to the whole team.

Using app

About 1 month

Total reviews

4

Average rating

4.8