Brevo PushOwl: Email,Push,SMS
All reviews
Fast and effective assistance ; )
The support is exceptional, and the interface is incredibly easy to manage. I highly recommend this to anyone looking for a seamless and efficient experience.
Très bonne application et surtout excellent support client. Nous avons rencontré un problème de connexion entre Shopify, PushOwl et notre compte Brevo existant : Harish a rapidement identifié la cause et fait intervenir l’équipe technique pour tout reconnecter correctement. Communication claire, efficace et professionnelle.
Great customer service. Quick and responsive
Servizio molto professionale e di grande supporto!
Raul was so easy to work with and ask questions! He took his time to make sure all of my questions were answered and provided all of the assistance I needed. Thank you! I really appreciate it!
Raul helped me with my pricing questions fast, accurately and explained what is the best choice for me. Thanks Raul!
I had an amazing experience with the support I received. Anjali was incredibly helpful, patient, and knowledgeable, and made connecting Brevo to Shopify feel completely effortless. She guided me through the process step by step, resolved everything quickly, and made sure I understood what was being done. Her professionalism and willingness to help really stood out. Honestly, she was amazing and made what could have been a complicated process incredibly easy. Excellent customer service — thank you so much for your help!
Thanks to Raul, my issue was resolved swiftly. He merged 2 of my accounts and helped me retrieve old subscribers for my store. Kudos!
super quick responses, always very helpful.
I've been using Brevo before it was Brevo (originally sendinblue) and I've never really had any problems with it. I find it to be a much more cost effective option than klaviyo. In the last month I updated our webstore's theme and it messed up our brevo welcome flow and contact list. But within 2 hours Anjali helped pinpoint the problem and corrected the issue and now my emails are working again. Great customer support, very helpful. Real people helping, not AI! (very important for me)
great friendly service. answered all my questions and got the issue resolved.
Great customer support from Anjali!
Great assistance when inquired about changing my plan! Thank you!
Excellent support. We had two separate Brevo accounts, one paid with our authenticated domain and one created automatically by the app, and the Shopify integration was wired to the wrong one. Anjali identified the problem immediately, handled the migration herself within the hour, and confirmed beforehand that our existing contact attributes and push subscribers would be preserved. They were. Clear answers, no back and forth, no data lost. Exactly what you want from support when a live store is involved.
We have been working with the Brevo and PushOwl team for a couple of years now. They always provide great support and go above and beyond.
Installing the app initially created a duplicate Brevo account because our store email differed from our Brevo login. A human support agent (Anjali) sorted it out quickly: she merged everything into our existing Brevo account, kept our automations and contacts, and explained clearly how the subscription sync works. Tip for other merchants: make sure your Shopify store email matches your Brevo login before onboarding. Great, fast support.
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