All reviews

Rating Breakdown

  • 5
    94% (1,670 ratings)
  • 4
    3% (61 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (26 ratings)

Reviews with Text

  • 97% (1,711)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2025

We’ve been using this app for our email campaigns, and it’s been a great experience so far. Special thanks to Raul from support! His responses were clear, quick, and helpful. He even surprised us with extra credits as a Christmas gift :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Yash was so helpful, explaining things to me easily and patiently especially since I didn't know anything and I was just starting and he helped ease my worries about hidden fees, so I really appreciate it <3

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Store

VIRVOLT

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Gostaria de registrar meu agradecimento pelo excelente atendimento prestado pelo atendente Raul e Anjali. Desde o início do contato, fui atendido com muita atenção, profissionalismo e clareza nas informações. Todas as minhas dúvidas foram respondidas de forma rápida e objetiva, demonstrando total domínio sobre o assunto e verdadeira preocupação em ajudar. É sempre muito positivo quando encontramos um suporte tão eficiente e dedicado. Parabéns pelo ótimo trabalho e pela postura exemplar no atendimento ao cliente. Muito obrigado!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

I received excellent support from Raul. I had originally set up Pushowl earlier this year and was looking to upgrade our account so we could manage email marketing as well. He assisted in making sure our Brevo account was fully integrated with Pushowl which allows us to manage all our communications via Pushowl.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Customer service by Harish was phenomenal. As a startup non-profit we need all the help we can get and their Early startup program is just what we need! Can't wait to dive into this software and explore all its functionalities and start seeing sales in our store! Merry Christmas everyone!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

We used Brevo PushOwl to connect our new Shopify store with our existing Brevo account. Customer service was amazing when I had questions about the integration, and they took care of the setup seamlessly. Highly recommended - thanks for all your help!

Store

Fenigo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

first time use it ,just trying not ready to start, but customer support very nice

Store

JD eSIM

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Me ayudaron genial en la integración. Gracias a Anjali por asistirme en las dudas con los popup.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Pour pouvoir mettre en place des mailings automatiques pour les anniversaires, il faut demander au support la synchronisation des metafields de Shopify dans Brevo. Ensuite le champ "anniversaire" n'était pas sélectionnable dans le trigger de l'automatisation, et le technicien support a dû à nouveau le faire pour nous. Le technicien support qui accompagnait le sujet était très sympathique et réactif. Il mérite 5 étoiles ! Mais la synchronisation avec Shopify devrait être automatique...

Using app

5 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Dec. 5, 2025

Excellent support from Anjali. Her guidance was precise, thorough, and delivered with great care. She made the entire process effortless.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Parfait !

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

My experience chatting with Raul was great, Raul is extremely knowledgeable and quick in his actions. My issues were solved quickly and efficiently.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Sehr hilfreicher Support. Antwortet schnell und die Kommunikation wird sehr gut in die eigene Sprache übersetzt.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Der Support mit Raul ist durchweg angenehm: Der Chat startet ohne Verzögerung, und alle Fragen werden prompt, klar und vollständig beantwortet.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Very helpful. Always available. Responding very fast. Explanations clear. Even created a Google Meet to help me further with additional questions. Thanks!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Sehr freundlicher und hilfreicher Kundensupport! Ich nutze Brevo seit etwa einem Jahr und bin bisher sehr zufrieden damit. :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Amazing support! And great app

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Merci à Raul de nous avoir aidé rapidement ! Message à l'équipe Brevo : nous aimerions tout de même avoir un délai de 72h pour changer notre carte de crédit lorsqu'il y a un souci de paiement, avant de nous passer automatiquement en forfait de base. En effet, cela peut engendrer du SAV suite à des automations qui ne se distribue plus.

Using app

6 months

Total reviews

2

Average rating

5.0