Bulk Discounts Now WOD
Bulk Discount Now | Bulk, Quantity & Volume Discounts
Rating
4.5
feedback
566
chart
#983
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
5%
-
Less than a month
23%
-
Less than a year
54%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the excellent customer service and quick response times of the support team. Customers appreciate the app's functionality, ease of use, and the ability to customize discounts to fit their store's needs. The support team, particularly individuals like Alina, Roel, Sunny, and Amandeep, receive high praise for their helpfulness and efficiency in resolving issues. However, there are a few negative reviews mentioning issues with the app not working properly, especially after updates or theme changes. Some customers also expressed frustration with bugs, compatibility errors, and lack of responsiveness from the support team in certain cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 27, 2024
not working properly. when you increase the quantity in the shopping cart, the item gets removed
We're very sorry to hear that adjusting the quantity in the cart isn't working as expected. Our team is happy to help to help make this right! We will reach out to you ASAP to help out. -Bulk Discounts Merchant Support team
Oct. 17, 2024
They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.
Hi Region 13 Products and team! Thank you so much for taking the time to leave us a review! Our team really appreciates your support. If you need help with anything else, you know where to reach us!
Sept. 10, 2024
Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.
Using app
About 4 years
Total reviews
1
Average rating
5.0
Hey there Lucky Dog Hot Sauce and team! Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job. If you need any help, you know where to reach us!
Sept. 5, 2024
Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.
Hey there Dip and Glow Wholesale and team! Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership. If you need help or have any questions, please don't hesitate to reach out to us!
April 30, 2024
Not working. After setting everything up it’s still not showing discounts on multiple items added
Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email again to see if there's anything we can do to improve and hopefully fix the situation. Hannes Bez | Director of Customer Experience
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