Bulk Discounts Now WOD
Bulk Discount Now | Bulk, Quantity & Volume Discounts
Rating
4.5
feedback
566
chart
#983
All reviews
Rating Breakdown
Review RSS Feed
Oct. 27, 2024
not working properly. when you increase the quantity in the shopping cart, the item gets removed
We're very sorry to hear that adjusting the quantity in the cart isn't working as expected. Our team is happy to help to help make this right! We will reach out to you ASAP to help out. -Bulk Discounts Merchant Support team
Oct. 17, 2024
They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.
Hi Region 13 Products and team! Thank you so much for taking the time to leave us a review! Our team really appreciates your support. If you need help with anything else, you know where to reach us!
Sept. 10, 2024
Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.
Using app
About 4 years
Total reviews
1
Average rating
5.0
Hey there Lucky Dog Hot Sauce and team! Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job. If you need any help, you know where to reach us!
Sept. 5, 2024
Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.
Hey there Dip and Glow Wholesale and team! Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership. If you need help or have any questions, please don't hesitate to reach out to us!
April 30, 2024
Not working. After setting everything up it’s still not showing discounts on multiple items added
Thanks for taking the time to post this honest review. I'm truly sorry about the poor experience you've had with our app. I know we've lost your trust, but we've still reached out to you by direct email again to see if there's anything we can do to improve and hopefully fix the situation. Hannes Bez | Director of Customer Experience
April 24, 2024
Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.
Hi there Stapling & Nailing Ltd.! Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts. If you need further assistance, you know where to reach us!
April 16, 2024
very helpful Mr Roel
Hey Vape.ae and team! I'm glad that Roel was able to help you out! We take pride in the customer experience we provide and assure you that we will continue doing our best. If you need any help, please reach out to us!
April 10, 2024
Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.
Hi there Sewell Direct team! Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance. If you need anything else, please let us know. We'd be glad to help!
March 28, 2024
Timely customer service through the chat function, thanks!
Hey ANS.EIN team! Thank you for the wonderful feedback! We're glad that you received a prompt reply from our support team. We appreciate your support and hope that you continue using Bulk Discounts Now. If you need further assistance, you know where to reach us!
March 27, 2024
Worked great for many years. Recently, they could not get it to work on my store. They say they have customer service till 8pm but they barely respond. They haven't updated the app yet for the new Shopify. Also, they asked me to delete and reinstall app. When I reinstalled app, they wanted me to pay the new increased price.
Hey Amit, you're right - we let you down, and I'm sorry for that. We fixed the issue you were struggling with, but it obviously came too late. I'll be reaching out to you by email - I really hope we can win your trust back somehow. Hannes Bez | Director of Customer Support
March 21, 2024
Amazing app, great team and top-notch support from Sunny and Alina!
I'm glad that Sunny and Alina were able to help you out Mister Agave and team! Thank you for your feedback, this helps boost our team's morale and gives us more reason to provide you with excellent customer service! If ever you need any help or have additional questions, please feel free to reach out to us!
March 16, 2024
Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!
Hey there WhiteBrights®! Thank you for the detailed review! This is one of the best feedback we've received and we are very thankful that you took the time to share your experience. If you need help with anything, please don't hesitate to reach out to us! We'll do our best to help you out.
March 14, 2024
Excellent support and app is amazing as well
Hi there FragzUAE! Thank you for the 5-star review! We also love the feedback for our app and the support team. We appreciate your support. If you need help with anything, please feel free to reach out! Our team would be glad to help.
Feb. 1, 2024
Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout
Hi there Branding Evolution and team! Thank you for your heartwarming review. Your support is highly appreciated! If you need help with anything else, please let us know. Our support team would be glad to help!
Jan. 15, 2024
The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!
Hi Dream Vessels and Team! Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review! Feel free to reach out if there's anything else you need help with!
March 15, 2024
The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support). If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business. As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.
Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right! Hannes Bez | Director of Customer Experience
Nov. 26, 2023
Needed to fix WOD after new theme published. Vlad responded immediately and fixed the issue.
Hey there American Paperwear and Team! Thank you for leaving a great review for our app! We're glad that Vlad was able to provide you with a quick solution. This review will definitely make his day! Please let us know if you need further assistance. Cheers!
Nov. 23, 2023
Brilliant customer service even for coding specific questions. Big thanks especially to Amandeep!
Hey there Liani Home and Team! Thank you for taking the time to give us such a wonderful review! Amandeep had a great time helping you out, and for sure this review will make his day once he sees it. Please feel free to reach out if you need our assistance again!
Oct. 16, 2023
The Bulk Discounts app fits our exact needs, and their customer support team is extremely responsive and helpful!
Greetings Feast Source, Thank you for leaving us this great review! We love to hear that Bulk Discounts Now fits your store needs and that our support team was able to assist you with your set up! Let us know if you need any assistance at all. The Support Team
Sept. 5, 2023
Had a small glitch / string error - contacted the team and within a minuet they replied. Amandeep was super helpful and the error was resoled straight away. if you're looking for a bulk discount app - this is the one. does exactly what it says on the tin. 100% satisfied every time.
Greetings Twink Candle Company, Thank you for taking the time to leave us this great review! It is great to hear that Amandeep was able to help you quickly and resolve your desired results. We want to keep you 100% satisfied, so never hesitate to reach out if you run into any problems, questions, or comments. Stephanie and the Customer Support Team