Bulk Discounts Now WOD
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Amazing customer support who goes beyond the boundaries of the own app and investigates potential conflicts with other integrations. Works pretty fine!
Wow, thank you for such an incredible review! 🌟 It really means a lot that you noticed the extra effort. We know how important it is for everything in your store to work seamlessly together, so we’re always happy to look beyond our own app and dig into possible conflicts with other integrations when needed. Thanks again for your trust and kind words. We’re here anytime you need us.
Thank you so much for the 5-star rating! ⭐ We really appreciate your support and are glad you’re enjoying Bulk Discount Now!
Thanks so much for the 5-star review! 🌟 We truly appreciate your support and are glad the app is helping your store. If you ever have feedback or ideas to share, we’re always happy to hear from you.
We use this app in our shop and for the most part this works very seamlessly. It has saved us a lot of time messaging customers and creating the draft orders ourselves with the bulk discount. If we ever have issues, the support team is quick to respond and fix the issue on our site while I can focus on my business!
Thank you for the 5-star review Greek Letter Co.! We appreciate your support.
Not actually unlimited on the paid plan. We received an error after 22 discount groups that we were approaching the max file size. The 33 groups each had 3 discount tiers.... this is far from unlimited.... Yes, the file size is a limitation of Shopify, however, the app makers know this, it's in their FAQ, yet they advertise unlimited discount groups....
Hi Pavilion - Wholesale Outlet and team, Thank you for your feedback and for highlighting this issue. We’d love the opportunity to investigate further and identify what’s causing the error in your setup. Could you please reinstall the app so our developers can take a closer look? Resolving this is a priority for us, and we want to ensure the app meets your expectations. Let us know once it’s reinstalled, and we’ll get right to work! Thank you for your understanding and we hope to hear from you soon.
They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.
Hi Region 13 Products and team! Thank you so much for taking the time to leave us a review! Our team really appreciates your support. If you need help with anything else, you know where to reach us!
Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.
Hey there Lucky Dog Hot Sauce and team! Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job. If you need any help, you know where to reach us!
Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.
Hey there Dip and Glow Wholesale and team! Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership. If you need help or have any questions, please don't hesitate to reach out to us!
Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.
Hi there Stapling & Nailing Ltd.! Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts. If you need further assistance, you know where to reach us!
very helpful Mr Roel
Hey Vape.ae and team! I'm glad that Roel was able to help you out! We take pride in the customer experience we provide and assure you that we will continue doing our best. If you need any help, please reach out to us!
Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.
Hi there Sewell Direct team! Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance. If you need anything else, please let us know. We'd be glad to help!
Timely customer service through the chat function, thanks!
Hey ANS.EIN team! Thank you for the wonderful feedback! We're glad that you received a prompt reply from our support team. We appreciate your support and hope that you continue using Bulk Discounts Now. If you need further assistance, you know where to reach us!
Amazing app, great team and top-notch support from Sunny and Alina!
I'm glad that Sunny and Alina were able to help you out Mister Agave and team! Thank you for your feedback, this helps boost our team's morale and gives us more reason to provide you with excellent customer service! If ever you need any help or have additional questions, please feel free to reach out to us!
The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!
Hi Dream Vessels and Team! Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review! Feel free to reach out if there's anything else you need help with!
The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support). If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business. As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.
Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right! Hannes Bez | Director of Customer Experience
Needed to fix WOD after new theme published. Vlad responded immediately and fixed the issue.
Hey there American Paperwear and Team! Thank you for leaving a great review for our app! We're glad that Vlad was able to provide you with a quick solution. This review will definitely make his day! Please let us know if you need further assistance. Cheers!
Brilliant customer service even for coding specific questions. Big thanks especially to Amandeep!
Hey there Liani Home and Team! Thank you for taking the time to give us such a wonderful review! Amandeep had a great time helping you out, and for sure this review will make his day once he sees it. Please feel free to reach out if you need our assistance again!
The Bulk Discounts app fits our exact needs, and their customer support team is extremely responsive and helpful!
Greetings Feast Source, Thank you for leaving us this great review! We love to hear that Bulk Discounts Now fits your store needs and that our support team was able to assist you with your set up! Let us know if you need any assistance at all. The Support Team
Had a small glitch / string error - contacted the team and within a minuet they replied. Amandeep was super helpful and the error was resoled straight away. if you're looking for a bulk discount app - this is the one. does exactly what it says on the tin. 100% satisfied every time.
Greetings Twink Candle Company, Thank you for taking the time to leave us this great review! It is great to hear that Amandeep was able to help you quickly and resolve your desired results. We want to keep you 100% satisfied, so never hesitate to reach out if you run into any problems, questions, or comments. Stephanie and the Customer Support Team
It is a great tool but also the customer service is exceptional. Big thanks to Josh especially he helped me out with a setup situation.
Hello Tienda Naturista Pronapresa, Thank you for the 5-star review! We are happy to hear that Josh was able to provide you exceptional customer service for setting up your products. Your store is very inviting! We are happy that Bulk Discounts now is working for your business. Stephanie & the Customer Support team
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