QUICKBOOKS SYNC by BOLD

June 7, 2018

We already pay for both Shopify and Quickbooks - the introduction of a monthly fee moving forward will see me removing this app and entering data manually. It even has me questioning whether to stay with Quickbooks or move to Xero which does not have a fee to transfer the data - so not only are the developers losing clients themselves, but this could have a negative impact on Quickbooks itself. I can see a lot of clients leaving and switching accounting packages because of this.

June 4, 2018

We appreciate the functionality of the "FREE" tier of this app so far with keeping our books accurate to the payouts. As we continue to expand and orders increase - having to pay a monthly fee on top of everything (even as a paying Quickbooks Online customer) - and depending on what that volume is - is frustrating. I do consider those fees accommodating for the continual improvement, monitoring and support for this app independently as it provides "as-needed" functionality per business that I assume Quickbooks themselves do not have to deal with. I can't punish Bold Apps for that. I can wish there was a more thorough integration between the two (like connecting clients and customers viewable through the Shopify admin side - like the Insightly/Quickbooks integration - and viewing invoices or sales receipts that coordinate to that customer).

June 1, 2018

This was FREE. Now I HAVE TO PAY monthly for this app to sync orders with QuickBooks. Bold is seriously the worst app developer in the shopify store. Terrible support, and a terrible, greedy company. Stay away from Bold products.

May 31, 2018

This app is amazing. If you are trying to keep track of you books....whats going in and out, Quickbooks is awesome. Thanks, https://www.betterthanbows.com

May 29, 2018

Used to be free, now it isn't. Not only has this move prompted me to find an alternative to this app but I'll also be looking to change from QBO as well. Honestly, it's just greedy.

May 23, 2018

I'm putting 1 star because it used to be free to export data from Shopify to QuickBooks Online, and since a few months, one has to pay up to $29 simply to do that and in addition to the fee for using QuickBooks Online. Even if QuickBooks is a great tool to work with and that it works perfectly well with Shopify, I think this sudden change of price plan without notifying customers is outrageous!

May 8, 2018

Excellent support help when used live chat. All pretty good so far. Some random transactions did not port across to QBs from Shopify however and this caused vast confusion. Live chat assistant sorted it but we spent a long time trying to fathom why it was happening!!

May 7, 2018

ABSOLUTE SCAM. Was originally advertised as a free service to sync from shopify to quickbooks. Now they are charging MORE than what it costs to have quickbooks every month. Absolute scam. Avoid at all costs.

May 4, 2018

Very disappointing. Similar problem that others have had re taxes. Import fails then no instructions on manual import. Not worth the money and a poorly developed product.

May 3, 2018

Not as smooth and slick as it's promised or should be - can't believe they charge $30/mo for this. Failed to sync almost 25% of our sales, citing taxes. That's about as fundamental as retail accounting gets. Looking into other options. Quickbooks also recommends Webgility Unify, anyone else tried this?

May 2, 2018

Shopify sales data straight into Quickbooks. Love it!

April 28, 2018

The app no longer works it seems - i just error 500 upon connecting with Quickbooks - dont waste your time.

Dec. 4, 2018

This is the most gliche online accounting software on the planet! Pull your head out and fix the million issues this has. Worst accounting software ever. By far It seems that anything BOLD does is absolute garbage, all their other apps are junk as well. I'm embarrassed on their behalf!

April 12, 2018

I would have have left a higher review for this app as it seems to have improved. However the fact i now have to pay $30 now to export my orders i can do this via csv for free.

June 9, 2018

The only reason I'm giving this two stars (and not one) is that the product seems to work ok. It is still buggy on many items and we will see how buggy it ends up once I now have to start paying for exports and there is more information that will be moved from Shopify to QuickBooks Online. Like many others I'm also disappointed to now have to pay a fee when I'm already paying a fee to both Shopify and QuickBooks Online. I already have to manually enter many items that "Error" out on export. If you want to charge for an item it better work damn near flawlessly instead of having to manually enter sales every month. Never has it properly exported all transactions in a month. It also appears I won't get the "free" upgrade until August because all they sent was an email notification and I did not notice they were going to start charging because I only integrate sales once a month and just noticed the notification at the top of Shopify today and then found the email buried in between thousands of others I get. They should have given more than about three weeks notification on the Shopify integration page. Proof of crappy customer service and communication. Update 6/9/18 - I'm bumping my original two star review to three because the customer service did follow up and get us a free trial. I will also say that the program does work overall fairly well. There is still a few issues that would be nice if the would work out. However, no matter what I have trouble swallowing an additional fee that we will eventually have to pay when the free trial period runs out. Having to pay for Shopify, QuickBooks, and this App is a bit on the steep side. I would try Xero except I see Bold operates that integration app between Shopify and Zero also so I'm sure once that becomes popular enough Bold will be charging for that one too...

April 4, 2018

I'm extremely disappointed with this app!! It should be free because I have subscription with Quickbooks outside Shopify, I'm not prepared to pay double the price a month just to sync the transactions! This is ridiculous!!

March 28, 2018

I've been holding off writing this review hoping the support team would sort the problem out but no such luck. So I have to say don't buy this app its a waste of time if you are VAT registered as it doesn't work! Before we went VAT reg all was fine and every night the sales from Shopify would be sucked into QB and a invoice created. Once we click the 'All Taxes are included in prices' option the link was broke and we get the same error message every night 'You must select a product/service or an account for each split line with either an amount or a billable customer.' So now I have to manually put every invoice into QB. Ball ache and time consuming.

March 27, 2018

Awfully disappointed that we are being forced to pay for this integration. As another seller noted, we already pay Shopify and QB separately for their services. Now, without any warning Bold has taken over, and it is forcing us to pay $30 a month for merely passing on the transactions. Of course Shopify is no bystander. They can now enjoy payment for a function which should have been native to the platform. Feels like extortion.

March 27, 2018

Hey, I get it. Another fee? But, this app + QBO + Shopify is still a monster value for what you are getting. A full-fledged e-commerce business and top-tier accounting system that is easy to manage once set-up for less than $200/mo all in. The app accurately imports all my sales into the right accounts, separates taxes, and allows me to put my shipping charges into its own account. I redid my setup to not import customer data as it was redundant b/c Shopify already had it and I didn't need my QBO customer list so messy. For $10/month, I'm ok with Bold maintaining the APIs (or whatever tech jargon that I don't know about) and just making it work. Paypal integration is free but requires me to make a new receipt and deposit for each transaction so I would rather pay to have something work. I also wish that it were easier to balance the Shopify holding account as payout dates are delayed from income that it is hard to zero out. I recently just exported my "Shopify Holding" account from QBO into a spreadsheet and copied and pasted the payouts under the transactions and ran a running balance column to zero out and that got me to balance.

March 25, 2018

I'm QuickBooks pro advisor and I believe I know that program really well. As all in the accounting community and I was pretty skeptical of QB online and especially how it handles returns and exchanges, AR, and all the payments from many scattered platforms. I did have a bad experience before with e-commerce and QuickBooks Enterprise but it was a desktop version at the time. Therefore, going into this I didn't have great expectations. So far, my e-commerce business doesn't have big volume but QB works great. It seamlessly integrates with Shopify. It updates all transactions overnight. It handles inventory changes really well. I'm pretty happy about it. I believe that the new QB is meant for e-commerce and it is the correct direction of evolution of that program.