QUICKBOOKS SYNC by BOLD
Easily sync Shopify orders with Quickbooks
Rating
3.3
feedback
270
chart
#285
All reviews
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Oct. 18, 2018
used to be a grill great App. Now they charge for an app that is not even compatible on my Mac...... So upset, Wish it Never changed. its 100% the App not the Quickbooks. Program has not automatically downloaded since March.
July 15, 2019
I am very unimpressed with BOLD. Their customer service is lacking and they don't seem to understand their product. When I emailed for support I received numerous responses from numerous reps, they seem extremely unorganized. In the end, my issue wasn't resolved. This app is apparently unable to do exactly what it is meant for (exporting data), we are looking for alternative apps than shopify because of BOLD. Wouldn't recommend.
Oct. 2, 2018
I love that this takes my data from my site and dumps it directly into my QuickBooks online account! One less step for me!
Sept. 25, 2018
This app isn't great. Not sure if Quickbooks or this app, but things don't sync well. And product inventory syncing is one way only - from Quickbooks to Shopify - I want it the other way round and you can't. Such as shame as I want to use the product inventory elements of Quickbooks, but this makes it impossible.
Sept. 20, 2018
This is a great app and I appreciate Paul A. for calling and helping me with a technical issue that my shop encountered. I'm grateful that there is a simple connector between Shopify and QBO that's affordable for growing businesses. Thanks Bold.
Sept. 13, 2018
Workless support system! Not to mention have you have to pay for the app and pay for Quickbooks too.
March 23, 2019
Update 3-23-19: Tried to get support over 4 days ago, sent them emails, got ZERO response. Save yourself money, time, and frustration. Run while you still can, because these guys do not care about you one bit. Honestly, they do not even contact me to attempt to placate me. They just ignore it. Not really worth the money, IMO. Every week there is numerous orders/sales receipts that simply do not get exported, and I have to manually enter them. So what am I paying for exactly? I could just save the monthly charge and enter every receipt manually. When it works properly, it does save time. But I could not think of the last time it worked properly. Over 4 months ago.
Aug. 20, 2018
This is the second apps I installed from BOLD, and it was a disappointed all over again. The support is so damn slow until now the export from Shopify to Quickbooks was failed all the time. Lack of support team that replying to me without reading my previous comment very unpleasant. They're like to drag the case into a long period and till now, it never settled. Not recommended apps & company, period.
Aug. 16, 2018
This app is not reliable. There are quite often errors in the automatic Shopify data import functionality and you have to keep an eye on the app. If an automatic import fails, it's not said that the manual one will work despite trying dozens of times. Sometimes it does after several tries. A really good app when it works, but I'll have to look for alternatives because of lack of reliability.
Aug. 7, 2018
Alexa was AWESOME! We had a problem with the app not exporting our refunds and coming up with an error message via email. Contacted Shopify and got directed to Alexa who made sure that their tech support fixed the software bug (all in under 24 hours!). All we had to do was run the export again and the refunds showed up in our QuickBooks. Super pleased with how well this app is working for us by making it so much easier for our accountant to understand the transactions coming in from our website sales. And, the support we receive is beyond what we expected when we switched our website platform to Shopify and synced it with QuickBooks. Thank you - this is the way it should be . . . problem-solution-quickly!
July 31, 2018
This app does not sync refund transactions, so if you have a customer that buys a product, the sales gets recorded as a sales receipt correctly, but they cancel their order and you refund, that information does not get transmitted to quickbooks. The app claims they do this, but they don't. We realized this after thousands of transactions had gone through, and now we've had to spend hundreds of dollars with an accountant to estimate a solution that works. I highly recommend not getting this app and recording your payouts as sales instead
July 29, 2018
Thank you to Alexa at Bold Commerce! She did an awesome job fixing my inventory problem. Alexa replied quickly to questions and was dedicated to helping me with the fix. Great Job!
June 29, 2018
This app is AWESOME! Automatically creates QuickBooks online Sales Receipts from every order on Shopify, divides up the (1) product cost (2) shipping cost (3) tax cost (4) credit card processing fee, such a time saver to get these amounts automatically into the correct accounts in QuickBooks online. I would highly recommend, especially since the starter version is FREE! You only pay if you have many orders per month. LOVE IT! Also it's easy and straightforward to set up, plus the developer is responsive to emails when I asked for help with setup.
June 24, 2018
great app even I never did bookkeeping, I learn'd it quick. www.ijeweled.com
June 18, 2018
I run a low volume shop and am currently using the free version of "Intuit QuickBooks Online." It works exactly as described. It is a one-way data transfer (from Shopify to QB) and I've not had a problem. The free version has a transaction limit of 30/month. I'm not exactly sure what would happen on transaction #31 and am hopeful that the transition will be seamless and trouble free. I like that I get a transaction summary email every day. I actually have more issues with QB Online than this application.
June 14, 2018
Features don't work as advertised! Particularly product and inventory syncing features. Support just repeats over and over that they're working on the remaining bugs and that everything will be fixed "in a few weeks". Meanwhile, Bold acquired the app from Shopify 9 months ago and started advertising these new features that have never worked! Not worth the monthly subscription fee.
June 9, 2018
Not suitable for UAE as it doesn't have option to select sales location, therefore fails to select tax rate. So you need to click all orders and select sales location then the tax rate... Also it doesn't give you chance to select all of your accounts for depositing the cash / credit card payments to be credited. So you need to correct also those records... Moreover, you dont get timely support.... i opened a ticket and explained everything by screenshots, but didn't get a response....