QuickBooks Online

June 2, 2023

HORRIBLE!!! Spent all day with "experts" trying to figure out issues. Check and Cash transactions aren't transferred over for deposits. I switched from Quickbooks POS to Shopify and Quickbooks online and was told this would be easy...nope another issue no one seems to know an answer about is charge accounts. Customer info isn't sent with the transactions and it marks all invoices paid when they actually are suppose to be put on the customer account. If features don't get fixed quickly i will be looking elsewhere.

May 17, 2023

I have been using the "QuickBooks Online Global" app. I thought I would try this new app as it is promoted in QuickBooks Online in their menu. This app is not very good. There are many issues with it and is really designed for someone that just wants to resale and not really do bookkeeping. from what I could see it just does bulk entries. It does not ender the orders or payout individually. We have orders that are emailed, invoiced, called in, and such. They are not processed through Shopify, but in QuickBooks. We need the ability to track orders, products sold, shipments, etc., this this app does not allow. "QuickBooks Online Global" is a free app that does much more and is also by Intuit. It creates individual sales receipt or invoices on QuickBooks and creates a customer with their information. Allows for easy tracking of orders and customer.

April 21, 2023

I went to Quickbooks online because of the option to sync my Shopify but the sync option with Shopify is VERY lacking.... Summary transfers don't do a bit of good other than completely messing up the record keeping. Not syncing the draft invoices or POS transactions creates inaccurate reports. PLEASE revert back to the sync programming from OneSaas so the data transfers correctly again. It's getting really old having to spend hours fixing data that only had summaries transferred & adding data that won't transfer at all.

March 17, 2023

Horrible! No Support! Not working! Call in and they have no clue how to fix it! Not sure why but I ill be switching companies!

Feb. 7, 2023

What an absolute waste of an app. This app does not import orders into quickbooks as invoices. The orders sit in the "Commerce" tab and do not transfer over as invoices.

Feb. 3, 2023

Basically a waste!!!!! I just moved my store from Big Commerce (BC) to Shopify. With BC, all of my order info was synced seamlessly. However, with this app, my Shopify sales aren't fully syncing, which makes QB worthless to me. The sale does appear under the commerce tab, but the customer name isn't included and the sale doesn't appear in my P&L. I subscribe to the plus plan ($85/month) because I generate P.O.'s from QB - however, without the customer name, I would need to manually input all the customer info, which negates the whole point of paying for this service. I contacted support and he had no answers for me, other than suggesting trying other syncing apps (which are all paid apps) to see if one might work better??? I absolutely don't recommend this at all!!

Feb. 1, 2023

BEWARE! This seems like this is finally the tool we need to integrate shopify and quickbooks. All the sales, fee, returns, discounts, etc. works perfectly which is not the case with Quickbooks sync by Bold. BUT!!! No inventory sync. So while the sales orders have the item numbers and product names, it does not sync any of this informaiton, so inventory is not reduced, COGS are not reported, etc. So this is 95% of a great app, but because it it is incomplete on the COGS side, it is useless. So frustrating because this should not be this hard!!

Feb. 1, 2023

HORRIBLE - This app is a shadow of "QuickBooks Online Global". Unfortunately I'm in the US and have to use this garbage Quickbooks Connector app. Mapping products? Feature doesn't exist. There's hardly any options to customize your import settings. Its completely bare bones, junk junk junk! Why in the world would you not carry over every feature from QB Online Global?

Jan. 27, 2023

If unfortunately doesn't work. It only gives you the option to map all of your sales to a single product or service which is automagically creates for you called "Shopify Sales Item" or something. I need my SKUs to map to my SKUs in Quickbooks so I can do proper class tracking on them. Additionally, when I tried to actually add a payout from the app transactions list, it gave me a cryptic error about entering the quantities. Which is impossible, since there's nowhere that is editable. Honestly, as is, don't install it. It won't work for you, and will end up causing more work to clean up all of the garbage it generates like new products, new accounts, etc. It might be great in a year, but right now its an alpha release product at best.

Jan. 18, 2023

I would give 0 stars if I could. Wow what a garbage app. They payout and sales data sync into quickbooks but as of 12/13, about 1 out of every 15 payouts actually get sent to the app transactions part where you can match to deposits. Quickbooks "experts" have no idea what is going on, I have called about 10 times and still waiting on a resolution.

Dec. 29, 2022

This was a hot mess. It's not intuitive at all. What buttons work in the register don't work here. It added hundreds of deposits that were already in my register. I had to manually delete a year's worth. Once that was done by books were still off by several thousands and I had to manually fix that. Someone at QB reached out to me and walked me thru it which was nice, but this app has a long way to go.

Dec. 8, 2022

This is not the best app. when syncing with Shopify. It will not allow me to administer my bank information easily nor is it automated with my Shopify store. When I click on the app., it takes me to a signup page, which I DO NOT NEED since I am already signed up. It's too much of a pain to navigate through. If I have to do this manually, I might as well keep the bookkeeping app. that I have already been using. I had another subscription that I canceled today, thinking that I made a mistake with the setup (over a year ago) but unfortunately, I am still having trouble and have paid double the amount for an item I cannot use. Not for the lack of trying, and or starting from scratch. Therefore, I paid for this month's subscription in connection to my old account along with my new subscription.