All reviews

Rating Breakdown

  • 5
    95% (388 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (6 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2024

This Shopify search app has been outstanding! It provides a complete and efficient search experience, making it easy for customers to find what they’re looking for. The integration process was smooth, and it worked perfectly with my store’s theme. But the real standout is the customer support—they went above and beyond to assist with setup and promptly resolved any theme-related issues I had. I highly recommend this app to anyone wanting to improve their store's search functionality!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

This app is great, had a few issues trying to install, but the customer support was superb and sorted it out for me in no time. Would highly recommend this app for anyone looking for a great user experience. 10/10

Using app

28 minutes

Total reviews

22

Average rating

4.9

5 / 5 Share

Oct. 28, 2024

Thanks for all your patience and helping me out with small issues on my page, special thanks to the great Rebeka so being so kind. I will recommend this app and company to all, and if you want to do some custom edit, just contact them and they will help you out with a fast solution. Have a great day Best regards Raymond

Using app

1 day

Total reviews

13

Average rating

5.0

Developer Reply

Thank you again for your kind words and for taking the time to share your feedback. I am glad my custom CSS knowledge could help and we look forward to assisting you again:)) Kind regards, Rebeka from the Rapid Search team

5 / 5 Share

Oct. 25, 2024

entièrement satisfait

Using app

21 days

Total reviews

12

Average rating

4.8

Developer Reply

We are glad you like the app, thank you for your review! Please do not hesitate to contact us if there is anything else we can help you with! Merci, passez une bonne journée! Best wishes, Rebeka from the RS team:)

5 / 5 Share

Oct. 22, 2024

„Der Support, der für diese App verantwortlich ist, vermittelt einem das Gefühl, dass sie rund um die Uhr im Einsatz sind, um die Kunden zufrieden zu stellen. Es war ein sehr angenehmer Austausch, und am Ende wurde das Problem vollständig gelöst!“

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Fantastic app. I not only use it for the obvious search functions but I rebuilt how my collections look around this app. Superb. As is the support for tweaks especially from Rebeka. Amazing all round!

Using app

Over 1 year

Total reviews

17

Average rating

5.0

Developer Reply

Hello! Thank you for taking the time to review our app and sharing your experience. The pleasure was ours! Please do not hesitate to reach out of if there is anything else we can help you with!:) Kind regards, Rebeka from the RS team

5 / 5 Share

Oct. 10, 2024

Fast and verry helpfull! Love the app and searchbar results verry good.

Using app

9 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for taking the time to review us! We hope to keep serving your store, let us know if there is anything we can assist you with!:) Have a great week, Rebeka from RS support

5 / 5 Share

Oct. 10, 2024

Very easy to customize the searches so I'm getting the results I want. Excellent customer service that has dealt with me pestering them constantly for the first two weeks using this!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are always happy to help, we were glad you liked our customer service. Please do not hesitate to reach out again if there is anything else we can help you with!:) Kind regards, Rebeka from RS support

5 / 5 Share

Oct. 8, 2024

Falta algumas coisas para ser perfeito, mas é bem superior ao original da shopify. Tem a mais valia de ser muito simples a instalar e um suporte fantástico que tira qualquer dúvida.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Thanks so much! Perfect, superfast support, very helpful, thrilled with the team, keep up the good work.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to write a review! We are glad you liked the app and team so far, we do plan to keep up the good work and always improve based on your feedback :) Best regards, Rebeka from the Rapid Search team

5 / 5 Share

Sept. 25, 2024

Excellent app with very impressive features. Works extremely well and customer service is excellent too.

Using app

9 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Highly Recommended!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! 😊 We're glad you're enjoying it! Have a lovely weekend, Matt from the Rapid Search Team

5 / 5 Share

Sept. 17, 2024

Good customer service

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! We're happy to hear that you had a great experience with our customer service. 😊 Have a lovely weekend, Matt from the Rapid Search Team

5 / 5 Share

Sept. 10, 2024

Love Rapid Search. Great search engine for Shopify websites. Sam @ Fun Foods Canada https://funfoods.ca

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you! We're thrilled that you love Rapid Search and find it great for your Shopify store. 😊 Have a lovely weekend, Matt from the Rapid Search Team

5 / 5 Share

Sept. 4, 2024

It is a very good app for filtering product and their support is amazing.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so glad to hear that you're enjoying the filtering features and that our support team has impressed you. Have a nice weekend! Matt from the Rapid Search Team.

5 / 5 Share

Sept. 3, 2024

Väldigt bra app, hade problem med en sak men de hjälpte mig att fixa det. Väldigt bra.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Tack så mycket för din recension! Vi är glada att höra att du är nöjd med appen och att vi kunde hjälpa dig med ditt problem. Ha en trevlig helg! Matt från Rapid Search Teamet.

5 / 5 Share

Aug. 28, 2024

With 15,000 products, a search function is very important to us. After trying several Apps this one seems to be the best. Instant search looks very good and works perfectly after setting everything up properly. AI seems to work well. Support can also set everything right in your theme. Recommend this app for anyone who has a large complex range! Robin

Using app

8 days

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful review, Robin! We're thrilled that our app is working so well for your large product range and that you're enjoying the instant search and AI features. We're always here to help with setup and support! Have a nice weekend! Matt from the Rapid Search Team.

5 / 5 Share

Aug. 22, 2024

It helps my customer narrow or widen their search results as they please and has been a source of considerable increase in our revenue. The Rapid Search AI Bar & Filter link is what I use to market on Instagram as well, so instead of looking for one product, my customers are now open to view similar products with the Rapid Search link. This is great!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for sharing how our app has helped your business grow! We're thrilled that the AI Bar & Filter is making a difference and even helping with your marketing efforts. It's fantastic to hear that your customers are exploring more products! Have a nice weekend! Matt from the Rapid Search Team.

3 / 5 Share

Aug. 17, 2024

I really wanted to love this app, but it doesn't allow for filtering via variant meta-fields. I understand majority of business owners will use the product meta-fields, but for someone who deals with fragrances and many options, it would be easier for my customer base to drill down by mood, fragrance or scent family. I've reach out via email but have not received a response. Maybe if this feature is added in the future, I'll be back.

Using app

About 21 hours

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for your feedback, Jamila! We truly appreciate it and wanted to let you know that our team is working on adding variant metafield filtering, thanks to your suggestion. We expect to release this feature in the next 1-2 months. Please reach out if you'd like to discuss further, and we'd love to work towards earning a higher rating from you in the future. Have a nice weekend! Matt from the Rapid Search Team.

5 / 5 Share

Sept. 3, 2024

I was initially critical of the system regarding how they count sessions, however I have to commend the customer service for getting in touch and doing all they can to alleviate my concerns and I am now a subscriber to the app. So credit to them for that. I am still not a fan of the AI responses, as clever as it is (Very clever!) it lacks the human touch required when someone doesn't understand the subject in detail. The app itself in my opinion is the best out there in terms of function vs simplicity, it is also a reasonable price. I look forward to continuing to use the app.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello! We differentiate the pricing based on sessions, but the main statistics we provide are search statistics. Your screenshot showed ~2,4k sessions for the last 7 days so we can first assume that your monthly sessions exceed our Basic 1's plan that allows up to 5,000 sessions, but we will be more than happy to confirm this with you. :) We just sent you an email to sort this out, we look forward to hearing from you. We apologize for the confusion and frustration this may have caused! Kind regards, Rebeka from the Rapid Search team