All reviews

Rating Breakdown

  • 5
    95% (359 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2024

Great app, works really well. The support team is excellent, They're really quick and helpful.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2024

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Have a lovely day, Matt from the Rapid Search Team

5 / 5 Share

June 21, 2024

you have an excellent app, good support team, timely response and solution.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for your kind words! We're so delighted to know that you are satisfied with us. Let us know if there's something else we can do for you. Kind regards, Rebeka from the RS team:)

5 / 5 Share

June 12, 2024

We are only using the search functionality but it is going very well so far and the support from Matt has been excellent

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your 5 review, thank you so much! 🌟 It’s great to see our app is meeting your expectations. Thanks for being an awesome user! ⭐ - Matt from the Rapid Search Team

5 / 5 Share

June 6, 2024

Great Customer Service! Good App!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing 5 review! 🌟 We're so happy to know our app is making a difference for you. Your feedback is invaluable! 💬 Matt from the Rapid Search Team,

1 / 5 Share

June 6, 2024

I had a very bad experience with this app. When I downloaded the app it messed up my theme. My site is connected to a completely different Shopify store I own, when I click the logo (home) it takes the customer to a completely different website. It is also impossible to add anything to cart any longer. I deleted the app, tried to delete all the code but nothing. This issue is on the refresh theme, I published two other themes to check if I still had the same issues and they are working fine with no issues. I contacted Shopify, they said it’s an issue with code and they can’t help so I need to contact the app developer. I did and the next day they responded and asked for access to my store. I thought this was great I’ll get it all sorted, but they logged in once and did nothing. I’ve been emailing them for a few days with no response and I received another access request which I accepted and still nothing. I have a website sitting there that I can’t use that I spent hours customising. I’m literally going to have to do this all over again with a new theme just because of downloading this app. I would not recommend this app

Using app

3 days

Total reviews

3

Average rating

2.0

Developer Reply

Hi there, We've sent multiple emails from [email protected] to your email addresses (p******[email protected] and s***[email protected]). We also reached out via your website's contact form and our app chat, but it seems our messages might have gone to spam or been filtered out. Could you please provide us with an alternative phone number or schedule a Zoom meeting so we can resolve this matter? The phone number we have on file hasn't been successful in reaching you. We resolved your issue two days ago but haven't received any response. Also, our investigation found that the "Add to cart" issue you had on your store was unrelated to Rapid Search!

5 / 5 Share

June 5, 2024

I had some problems but the support was super nice and fast, all is working perfectly, this app is all I have looking for,THANK YOU!!! <3

Store

Otakuya

Using app

1 day

Total reviews

11

Average rating

4.0

Developer Reply

We truly appreciate your 5 review! 🌟 It’s wonderful to know our app is meeting your expectations. Thanks for being an awesome user! ⭐ Matt from the Rapid Search Team

5 / 5 Share

June 3, 2024

The app is very good and self-explanatory, the AI does most of the work, you can then do the fine work manually and has a fully functional search bar that works precisely. The support is also super friendly and quick to respond to queries, keep it up!

Using app

About 1 month

Total reviews

10

Average rating

4.8

Developer Reply

We appreciate your feedback and review! 🌟 It's wonderful to know our app is meeting your needs. Thanks for your support! 🙌 Let us know if you need any help, we are happy to help. :3 Matt Rapid Search Team,

5 / 5 Share

May 30, 2024

Amazing app. Even better support! I've tried a lot of search engines over my time. Rapid AI was really easy to navigate and install. Had what I needed up and running super quick. Matt helped me re-position my widgets and search bars which was really great. He replied within a minute which was refreshing to get that prompt help I needed.

Store

DEVELLI

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

We’re so grateful for your feedback, Thank you so much! 🌟 It’s great to see our app making a positive impact. Thank you for your continued trust and support! 💖 Have a wonderful weekend, Matt from the Rapid Search team

5 / 5 Share

May 28, 2024

With their expert assistance, I was able to seamlessly implement all the desired changes and filters to my Shopify store. The support I received was exceptional, allowing me to enhance my store exactly as I envisioned.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your kind words! We're happy to hear you had a seamless experience and are delighted we could help you, the pleasure was ours. Kind regards, Rebeka from the RS team:)

5 / 5 Share

May 28, 2024

Super happy to have switched from another filter App to this App - it does everything I need, and more. Super helpful staff who helped me integrate and customise the installation/set up (thanks Matt!) and ensured it was working perfectly and looking professional. I like how you can have filters for Tags and only show select Tags. Thanks so much for your help guys, I recommend the App to anyone.

Store

K. P.

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a ton for your 5 review! 🌟 We're excited to hear you're loving our app. Your support helps us grow! 🌱 Have a wonderful weekend, Matt from Rapid Search Team

5 / 5 Share

May 27, 2024

I like the layout and it is easy to use

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello! Thank you for taking the time to leave us a review! We're glad you find the layout appealing and easy to use. In case you'd have any tips for further improvement please do not hesitate reaching out to us:)) Best regards, Rebeka from the Rapid Search team

5 / 5 Share

May 21, 2024

Must have!!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thank you for leaving us a review! Your support means a lot to us, and we're excited to continue providing a great experience for you!:) Kind regards, Rebeka from the RS team

2 / 5 Share

May 20, 2024

No option for sorting items from newly added to old ones. that's a big missing and If you uninstall this app you will need a developer to clean caches.

Using app

8 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback! We’ve added a “new to old” sorting option and sent you an email with the details. We're also working on improving cache management. We appreciate your input! - Matt from the Rapid Search Team

3 / 5 Share

May 16, 2024

there is no new to old option, there are missings but good app, not perfect.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your feedback! We’ve now added a “new to old” sorting option. We also sent you an email with the details. We're always working to improve and appreciate your input! - Matt from the Rapid Search Team

2 / 5 Share

June 3, 2024

I have to update my review. This app is extremely expensive compared to others, and the full price isn't listed on the info page. It can quickly go above $50/month, and goes all the way up to $340/month for unlimited searches. That being said, if you don't care about the price it's an excellent app, but there are others like it.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you for your review, we are happy to see you are satisfied with the app and support team! In case you need any further assistance, just let us know! Best wishes, Rebeka from the RS team:)

5 / 5 Share

May 14, 2024

This app is fantastic for optimizing your search bar and offers multilanguage support. Huge thanks to Rebeka for her invaluable assistance.

Store

Melora

Using app

About 1 hour

Total reviews

12

Average rating

5.0

Developer Reply

Hello! Thank you so much for taking the time to leave us a review. We are happy to assist you, please do not hesitate reaching out to us if you have any further questions:)) Kind regards, Rebeka from the Rapid Search team

5 / 5 Share

May 14, 2024

I had a problem with my search bar and the support was very helpfull and they solve my problem immediatly. I recommend this app!

Using app

8 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your 5 review! 🌟 We're thrilled to hear you're enjoying our app. Your support means the world to us! 🌍

5 / 5 Share

May 10, 2024

I recently installed Rapid Search on our Shopify store, and it has completely transformed how our customers find products. The improvement in search functionality is phenomenal! Customers can now effortlessly locate exactly what they are looking for, thanks to the precise and quick search results that Rapid Search provides. It doesn’t just stop at products; the extended search feature also covers our collections and blog posts, making our entire site more accessible and user-friendly. Since integrating Rapid Search, we've noticed a significant uptick in customer satisfaction and engagement. The tool is incredibly easy to set up and integrate, and the impact on our store's functionality was immediate. If you're looking to enhance your Shopify store's search capabilities, I highly recommend Rapid Search. It’s a game changer for both user experience and overall site efficiency!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the fantastic 5 review! 🌟 We're glad our app is helping your business. Your feedback inspires us to keep improving! 🚀

5 / 5 Share

April 29, 2024

This app is so gud and I’m happy with it Plus points: Great Search bar Give u a full responsive separate page for your search results Supportive community Etc Thx ❤️

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, we are happy to see you like both our app and community:)) Have a great day, Rebeka from the RS team