Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#215
All reviews
Rating Breakdown
Review RSS Feed
Nov. 22, 2023
Rebuy has become - for good reason - an essential part of the DTC stack. However, like a lot of software, it's only as good as the support you receive. And that is why we have given it 5 stars. Monica, our Success Manager, was tireless, patient, and knowledgeable. As powerful a tool that Rebuy is, we probably would have given up on it if not for her.
We're honored to be an essential part of your DTC stack! Your 5-star rating means a lot, and we're thrilled to hear that Monica was able to support you. We're here to ensure Rebuy continues to meet your needs. If you ever need more assistance or have questions, don't hesitate to reach out. We appreciate your trust and support! 😊
Nov. 21, 2023
This app has been so helpful in so many ways. We use it throughout our customers shopping experience and it is great for running promos functionality. Max Trummer is our success manager and is so responsive, friendly and helpful! He helped us immediately when we needed some last minute promos running during the busiest time of year. So grateful!
So glad Rebuy's been a huge help for your business! If you ever need more assistance or have questions, feel free to reach out. We're here for your success! 😊
Nov. 21, 2023
REBUY have the most incredible customer service and support I have ever worked with! Moe and Vinson are the BEST! Incredibly helpful, suggesting and helping to implement features and work arounds. 1000% recommended!
Thank you so much for the glowing feedback! We're thrilled to hear that Moe and Vinson provided incredible customer service and support. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you 1000%! 🚀
Nov. 20, 2023
The system is very robust, but has also been easy to use and allows for quick and easy implementation of incentives to increase AOV. In particular, I was VERY impressed with their support staff. We had a quick turn around on a unique feature we wanted to implement and their team sprang into action and was incredibly communicative throughout the process. Janet and Isaac in particular went above and beyond (including responding over the weekend) to ensure our promo was live for Black Friday sales. Great team along with the product
We appreciate your kind words about our team and the product. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your success! 😊
Nov. 17, 2023
Awesome App. Great customer support. Cant go wrong!
Thanks a bunch for the awesome feedback! We're thrilled you love the app and find our customer support great. If you ever need anything or have questions, we're here for you. Can't wait to keep supporting your success! 😊🌟🚀
Nov. 16, 2023
Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.
Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀
Nov. 16, 2023
Rebuy is one of the best apps I have encountered lately. The product works great, and I have seen revenue almost immediately. I would like to mention Reza Zohori. He guided me from the beginning till now. He has demonstrated expertise, helpfulness, and professionalism with all the widgets and settings. He is definitely an asset. Great app... I encourage everyone to give it a try... Adela Nava FabCreates
Thank you so much for the glowing feedback! We're thrilled to hear that Rebuy has been one of the best apps for you and that Reza has been a valuable guide. We appreciate your encouragement to give it a try! If you ever need more assistance or have questions, feel free to reach out. 😊
Nov. 15, 2023
great functionality, great customer service!
Thank you for the positive feedback! We're so happy to hear you find our functionality great, and we appreciate your kind words about our customer service. If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to help! 🌟
Nov. 15, 2023
Thank you so much for the 5-star review! We truly appreciate your positive feedback. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to ensure you have the best experience possible! 😊🌟
Nov. 14, 2023
Rebuy's Smart Cart has been a major revenue-driver for our new website. The simple to use design tools and widget additions make it easy to add cross-sell and upsell opportunities. Max T has been a great support in getting Rebuy up and running, and in providing further strategies for growth!
We're thrilled to hear that Rebuy's Smart Cart has been so successful! Kudos to Max T for providing great support and strategies for growth! If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 🛍️
Nov. 13, 2023
Rebuy and their support team is great! so many options and flexibility not only from an out-the-box standpoint, but custom solutions for any merchants needs! Would 10/10 recommend!
We're delighted to hear you're loving Rebuy and our support team! Thanks a ton for the 10/10 recommendation! If you ever have more feedback or need assistance, we're here for you! 😊
Nov. 11, 2023
Great app with excellent support. Monica has been incredibly helpful in building plans for our Black Friday campaign, always providing us with new ideas and much support. 100% recommended.
Thanks a bunch for your positive feedback! We're so happy to hear you find Rebuy great, and it's fantastic that Monica has been incredibly helpful in planning your Black Friday campaign. If you ever need more assistance or have questions, feel free to reach out. We're here to support you, and we appreciate the recommendation! 🛍️🌟
Nov. 10, 2023
Rebuy has been a great addition to our Shopify store! Max Trummer has been very hands on with our account and has helped us immensely with his strategic suggestions and execution assistance.
We're thrilled to hear that Rebuy has made a positive impact on your Shopify store! It's fantastic that Max Trummer has been hands-on, providing strategic suggestions, and assisting with execution. If you ever need more guidance or have questions, don't hesitate to reach out. We're here to support your success! 🛍️🚀
Nov. 9, 2023
The Rebuy team has been fantastic in supporting our migration and beyond. Reza and Aiman were quick to respond and help us out with making modifications in the Smart Cart and getting our initial widgets up and running! It's a really useful and intuitive tool that fuels not just our cart but so many upsell and cross-sell features on our store.
It's wonderful to hear that the Rebuy team, particularly Reza and Aiman, has been fantastic in supporting your migration and beyond! We're glad they could assist you in making modifications to the Smart Cart and getting your initial widgets up and running. If you ever need more assistance or have further questions, feel free to reach out. We're here to help fuel your success! 😊
Nov. 7, 2023
Rebuy is incredibly easy to use, intuitive in it's setup, and most importantly... it sells product! Rich Matukaitis has been invaluable in getting us going on the platform, and walking us through all that Rebuy has to offer.
It's fantastic to hear that Rebuy has been easy to use and effective in selling products for you! We're thrilled that Rich Matukaitis has been invaluable in helping you navigate the platform and its offerings. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 😊
Nov. 6, 2023
Awesome app for cart developments, support team is super helpful and are always reaching out with tips and tricks! Highly recommend this app
Thanks a bunch for the awesome feedback! We're delighted to hear you're finding our app useful for cart developments. Our support team is thrilled to assist, and it's great to know their tips and tricks are hitting the mark. If you ever need more advice or have questions, don't hesitate to reach out. We appreciate the recommendation! 😊🛒✨
Nov. 6, 2023
Moe who i dealt with in regards to setting up our Cart, was amazing, sorted all our customisations straight away, within 15 minutes of our chat we had our cart on a basic level look how we needed it to launch on our site! Great Support
That's fantastic to hear about your experience with Moe! We're thrilled that he could swiftly address your customizations and get your cart set up just the way you wanted it. If you ever need more help or have further questions, feel free to reach out. We're here to support you! 😊🛠️🚀
Nov. 5, 2023
Top notch support and easy to use tool. We're already seeing the ROI!
Glad to hear our support is hitting the mark for you! It's awesome that you find our tool easy to use, and even better that you're seeing a return on investment already. If you ever need more assistance or have questions, we're here for you! 😊🌟💼
Nov. 2, 2023
This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.
Thanks for your positive feedback! We're thrilled our app's upsell features are working for you, and we're always here to assist with any questions or unique needs you have. Feel free to reach out anytime.
Nov. 2, 2023
Amazing app with some of the best customer service I've ever experienced. Rebuy rocks!
Thank you for the fantastic feedback! We're thrilled to hear you're loving our app and finding our customer service top-notch. If you ever need more assistance or have questions, don't hesitate to reach out. Rebuy rocks because of customers like you! 😊