All reviews

Rating Breakdown

  • 5
    95% (743 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 98% (763)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2024

Rebuy has empowered our small team to quickly implement website changes that would have otherwise demanded extensive development and project management efforts. They have truly streamlined the process of providing a personalize shopping experience. Rebuy’s features have made a huge impact in our efforts to increase AOV. The setup process was straightforward, and they provide documentation and support for implementing all of their different widgets. Ali has been an amazing resource, consistently offering support and insights as we refine and enhance our widgets. She’s always quick to respond to the manyyy questions I ask. After seeing the significant impact of the platform, we chose to collaborate with Aaron and Jeff on the development of additional widgets! They are excellent communicators who offer recommendations and support throughout the entire process. They did an amazing job bringing our designs to life. Finding a user-friendly bundle experience that automatically adjusts to hide sold-out items/variants has been a long-time search, and Rebuy made it easy. I cannot recommend Rebuy enough! Their team has consistently exceeded my expectations; they go above and beyond.

Using app

8 months

Total reviews

10

Average rating

4.6

Developer Reply

We're over the moon to hear how Rebuy has empowered your team and streamlined your website's personalization! 🌟 Huge kudos to Ali, Aaron, and Jeff for being your rockstars in this journey. Your kind words are truly motivating for us. It's feedback like yours that fuels our commitment to not just meet, but exceed expectations. We're thrilled to be part of your success story and can't wait to keep pushing the boundaries together. Thank you for your trust and recommendation! πŸš€

5 / 5 Share

March 22, 2024

Rebuy has been an incredible partner by helping us customize the consumer purchase journey and adding impactful revenue with every order. Our account manager Janet is amazing -- always willing to help us test a new feature/strategy and continue to strive for impact across our Rebuy widgets. Looking forward to testing all the future widget innovation they have to offer!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your fantastic experience with Rebuy and the special mention of Janet! She's truly a gem, and we're lucky to have her on our team, always ready to explore new strategies and features with you. Let's keep making waves together! πŸš€

5 / 5 Share

March 14, 2024

From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! πŸš€ Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.

5 / 5 Share

March 14, 2024

Store

ALOHA

Using app

Over 2 years

Total reviews

17

Average rating

4.7

Developer Reply

Thank you for the 5-star rating! 🌟 We're over the moon to see you had a stellar experience. Your support means the world to us, and we're here to keep that excellence going!

5 / 5 Share

March 13, 2024

Absolutely love this app! Great customer service from Lam. Always standby and helpful!!

Using app

5 months

Total reviews

13

Average rating

5.0

Developer Reply

Thrilled to hear you're loving the app and that Lam delivered top-notch service! 🌟 Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.

5 / 5 Share

March 12, 2024

Very smart app that open a lot of possibilities without web dev. Good upsell cross-sell features. Thank you Max Trummer for your support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

It's wonderful to hear you're finding our app not just useful but transformative! πŸŽ‰ A huge thank you for recognizing Max's support. We're lucky to have him on our team and even luckier to have customers like you. Your success is our priority, and we look forward to continuing to support your journey! πŸš€

5 / 5 Share

March 12, 2024

Rich M. was an incredible help to us getting our Rebuy widgets optimized. Super helpful & highly recommended

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear about your positive experience with Rich M.! 🌟 His dedication to optimizing Rebuy widgets and ensuring your satisfaction is what makes us proud. Thank you for taking the time to recommend our services. We'll be sure to pass along your kudos to Rich. Looking forward to assisting you further and achieving even greater success together! πŸ› πŸ’«

5 / 5 Share

March 12, 2024

Amazing app with amazing support. I highly recommend adding Rebuy to your tech stack to help improve AOV

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're so glad you're enjoying our app and the support that comes with it. Your recommendation means the world to us, and we can't wait to continue supporting your success. Cheers to more achievements together! πŸš€

5 / 5 Share

March 7, 2024

Rockstar customer experience and support team. We had an important product launch and Rich + Bradley were so quick to fix it. Seriously amazing and definitely a trusted partner.

Store

immi

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear about your fantastic experience with our customer support team! 🌟 Rich, Bradley, and the rest of the crew are indeed rockstars when it comes to ensuring everything runs smoothly for your important launches. Thank you for your trust and for sharing this positive feedback. We're looking forward to many more successful projects together! πŸš€

5 / 5 Share

March 6, 2024

I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great! Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.

Store

AEMBR

Using app

10 months

Total reviews

4

Average rating

4.0

Developer Reply

Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuyβ€”we're not stopping the rock anytime soon! 🎸✨

5 / 5 Share

March 6, 2024

Rebuy is a on stop shop to increase your AOV. they have so many was to have the customer add products to their cart in an easy seamless way. And their rep support is unparalleled to any app on shopify. They are always willing to help you optimize. Rich Matukaitis in particular is a total star and has been a major unlock to our business! Thanks Rebuy! Your the best CEO EBY - Renata M. Black

Store

EBY

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much, Renata, for your glowing review! 🌟 It's fantastic to hear that Rebuy has become your go-to for boosting AOV with our seamless integrations. We're especially proud of the high praise for our support team and thrilled to know Rich has been instrumental in unlocking potential for your business. Your success is our top priority, and we're here to support your journey every step of the way. Thanks for choosing Rebuy! You're the best! πŸš€

5 / 5 Share

March 1, 2024

I love Rebuy! So many possibilities. Rich from Rebuy is also a great rep and is super knowledgable of how to use Rebuy properly. Thank you, Rich & Rebuy!

Store

Brixton

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thrilled to hear your positive feedback! 🌟 It's fantastic to know you're enjoying Rebuy and finding our possibilities endless. Rich will be over the moon to hear your praise. Thank you for being a valued part of our community, and here's to many more successes together with Rebuy! πŸš€

5 / 5 Share

Feb. 29, 2024

Store

LOHN

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! 🌟 We're so grateful for your support and thrilled you're happy with our service. Looking forward to continuing to exceed your expectations!

5 / 5 Share

Feb. 28, 2024

Has generated a great ROI for us, particularly helping to lift AOV and convert buyers to subscribers. Implementation and customer support was great too, very responsive and easy to deal with. Highly recommend.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

We are thrilled to hear about your ROI and success with Rebuy! πŸŽ‰ Glad our support and ease of use stood out. Thanks for the recommendation! Here's to more success together. 🌟

5 / 5 Share

Feb. 23, 2024

Rebuy has helped us greatly in streamlining and automating our cross-selling and upselling functionalities across many different areas of our site, in an effort to increase AOV and UPT's. The platform is user friendly and algorithms are easy to build, edit, and tweak without any dev intervention. Keaton has gone above and beyond to meet our needs, is quick to respond, and incredibly insightful!

Store

Tecovas

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're so pleased to hear about your positive experience with Rebuy and how it has enhanced your strategies! 🌟 It's fantastic to know that our platform's user-friendliness and the ease of managing algorithms have met your expectations. A big shoutout to Keaton for providing exceptional service and insights. We're proud to have him on our team and happy that he's made a significant impact on your success. Thank you for sharing your experience, and we look forward to continuing to support your business goals! πŸš€

5 / 5 Share

Feb. 23, 2024

Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.

Using app

Over 1 year

Total reviews

10

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! πŸ’–

5 / 5 Share

Feb. 23, 2024

Rebuy has proven to be instrumental in boosting our conversion rate. Its interface is also user-friendly, which is important as we can easily install and configure it ourselves. In addition to its efficacy, the support team behind Rebuy deserves special commendation. Max, our dedicated account success manager, has been an absolute pleasure to work with. His expertise and responsiveness have been instrumental in optimizing our use of the platform and overcoming any challenges we've encountered along the way. Whether it's troubleshooting technical issues or brainstorming new strategies, Max has consistently gone above and beyond to ensure our success.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We're over the moon to hear about the positive impact Rebuy has had on your conversion rate and how our user-friendly interface has empowered your team! πŸš€ A huge thank you for highlighting Max's dedication and the hard work of our support team. It's stories like yours that fuel our commitment to not just meet but exceed expectations. We look forward to continuing to support your success and exploring even more ways to enhance your experience with Rebuy. Thank you for being a part of our community! 🌟

5 / 5 Share

Feb. 22, 2024

Rebuy was suggested to us by a design agency we used to rebrand our site. The success team has been wonderful at helping implement and any feature testing we wish to try. Another plus is that their system is user friendly for non-developers. Highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that our success team has been able to support you effectively and that our user-friendly system has made your experience even better. Your recommendation means the world to us, and we're excited to continue providing excellent service and innovative features for you and your team. 🌟

5 / 5 Share

Feb. 21, 2024

Rebuy is a powerful tool that is a must-have for your store. From cross-selling, smart cart with rich in features, upselling and fully customizable widgets. Max Trummer is a top-notch and is knowledgeable in helping us and introducing some feature we don't have an idea about that can help our store conversion. Approachable and understand what we want to do with our store. Also kudos to Nam that is quick to response, solved and assist us implementing a script for our campaigns.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a glowing review! 🌟 We're thrilled that Rebuy has become an indispensable part of your store's growth. It's fantastic to hear that Max and Nam have been instrumental in enhancing your experience with their expertise and prompt support. Thanks for being a valued part of the Rebuy community!

5 / 5 Share

Feb. 20, 2024

Worked with Suki to onboard us and she was great! Still new to the platform but so far AOV is up. Hoping it continues!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

That's wonderful to hear! πŸš€ We're delighted Suki provided you with a great onboarding experience. It's fantastic that you're already seeing an increase in AOV. We're here to support your journey and hope for your continued success with Rebuy!