All reviews

Rating Breakdown

  • 5
    95% (743 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (14 ratings)

Reviews with Text

  • 98% (764)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2024

Tom was really helpful in customizing the widgets to how I wanted. He is also very friendly and nice. App works very well 5 Stars!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Fantastic to hear, thank you for the 5-star review! We're glad Tom could assist in tailoring the widgets to your liking, and that his friendly service made your experience even better. Your satisfaction is our top priority at Rebuy!

5 / 5 Share

Feb. 15, 2024

I spoke with one Lady Tamanna for my pb and she give very very good customer service really appreciate Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear Tamanna made your experience with us so positive! ๐ŸŒŸ Your appreciation means the world to us and we'll be sure to pass your kind words along to her. Thank you for choosing Rebuy!

5 / 5 Share

Feb. 14, 2024

Such a powerful app, and relatively easy to install and configure. While they do have great documentation for how to install yourself, their merchant success team goes above and beyond. Special thanks to Rich and the Rebuy development team for doing the heavy lifting on what I couldn't do myself! The support really is unmatched, I am removing other upsell apps on my stores because Rebuy does it all and they help you every step of the way!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that you found our app powerful and user-friendly. A huge shoutout to Rich and our dev team for making your experience smooth and supportive. ๐ŸŒŸ We're here to ensure you get the most out of Rebuy, and we're excited to continue being your go-to for all things upsell! Keep thriving with us! ๐Ÿš€

5 / 5 Share

Feb. 14, 2024

The incorporation of Rebuy into our store has proven to be an invaluable asset for enhancing upselling, cross-selling, and elevating average order value (AOV), among other benefits. I wish to express my sincere appreciation to Max, our Merchant Success Manager, whose expertise has been instrumental in leveraging this tool effectively. Max consistently demonstrates a commendable level of knowledge and patience, readily available to address any challenges or optimizations required, be it refining landing pages, modifying widgets, implementing smart links, and more. 10/10 recommend Rebuy to increase sales!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're absolutely delighted to hear about your positive experience with Rebuy and the significant impact it's had on your store's performance! Big thanks to you for highlighting Max's exceptional support and expertise. We're proud to have him on our team. Your recommendation means the world to us, and we're excited to keep driving great results for you! ๐Ÿš€๐Ÿ’ผ

5 / 5 Share

Feb. 13, 2024

Great app and support from Max - which I definitely needed. Plenty to learn but great support. Highly recommended.

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the fantastic review! ๐ŸŒŸ We're so glad to hear that you're enjoying the app and that Max has been there to support you every step of the way. Cheers to your continued success with Rebuy, and thank you for recommending us! ๐Ÿš€โœจ

5 / 5 Share

Feb. 9, 2024

Rebuy has been a great tool for us and Max has been incredible! Always super responsive and eager to help.

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

Developer Reply

We're thrilled to hear that Rebuy has been a valuable tool for your team! ๐ŸŒŸ It's great to know Max has been providing the stellar support we pride ourselves on. His dedication to your success is truly what we're all about. Thanks for the shoutout, and we look forward to continuing to support your journey with Rebuy! ๐Ÿš€๐Ÿ™Œ

5 / 5 Share

Feb. 8, 2024

I was a little nervous at first about paying their price but I love Rebuy. They've totally increased my AOV. I'm not sure about the other reps but Max is my go to guy. He just doesn't set the app up then leave you in the dust. We have regular meeting on implementing new strategies and he's very knowledgable about his craft. This is definitely one of those things where you get what you pay for :) Thank you!!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that your investment in Rebuy has paid off with an increased AOV! ๐Ÿ“ˆ It sounds like Max has truly gone above and beyond to ensure you're getting the most out of the app. We believe in not just delivering a service but in building a partnership for success. Your feedback is invaluable, and it's wonderful to know that our commitment to quality is making a difference. Thanks for choosing Rebuy, and here's to many more successes together! ๐ŸŒŸ๐Ÿš€

5 / 5 Share

Feb. 8, 2024

The Rebuy app has been incredibly useful for us from day one, and its functionality continues to expand every month. A special shout-out to Max, our Rebuy rep, for addressing our specific business needs!

Store

LUCY US

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with the Rebuy app and its growing benefits for your business! ๐ŸŒฑ A big thanks for the shout-out to Max; he's definitely a star when it comes to understanding and catering to your unique needs. We're excited to keep delivering value and innovation your way! ๐Ÿš€โœจ

5 / 5 Share

Feb. 8, 2024

We recently started using ReBuy and have liked the results, but our merchant success manager is why we now LOVE it. Rich Matukaitis (our MS manager) has helped us optimize our ReBuy functions on our site to drive more revenue. He is always there to answer our questions and better explain new features coming out that are relevant to our business.

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

It's fantastic to hear that Rebuy has been delivering positive results for you and that Rich has taken your experience from like to LOVE! ๐ŸŒŸ We're thrilled to have you with us and look forward to continuing this fruitful journey together! ๐Ÿš€๐Ÿ’ผ

5 / 5 Share

Feb. 7, 2024

Their team is very supportive, especially Max. Lots of functionality to help grow our business.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Max and our team could support you effectively. ๐ŸŒŸ We're all about helping your business flourish and look forward to continuing this journey with you!

5 / 5 Share

Feb. 7, 2024

Met Richard Matukaitis, a Merchant Success Manager while traveling and once he heard I have a Shopify store he was adamant I give Rebuy a try. He was super knowledgeable about maximizing AOV and CLV and felt I was in good hands. He walked me through the entire process and even helped set up my store to ensure the widgets were firing properly. Safe to say Rebuy has been GAME CHANGING. Customers are adding more items to cart and AOV has gone up significantly. Easy to use interface and super customizable. Thank you Richard and thank you Rebuy

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Wow, what an incredible experience! ๐Ÿš€ We're beyond happy to hear that Rich went above and beyond to ensure you felt supported and confident using Rebuy. It's fantastic to hear about your increased AOV and the positive impact on your store. A huge thank you for sharing your success with us, and here's to many more game-changing moments! ๐ŸŒŸ

5 / 5 Share

Feb. 6, 2024

Monica is a significant help with setting up my data sources and widgets on our new Rebuy account. Hoping for impressive results and high growth in our relationship going forward. Thank you for all your help, Monica.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

We're so glad to hear Monica was able to assist you effectively! ๐ŸŒŸ Setting up for success is what we're here for, and we share your excitement for the promising results and growth ahead. A big thank you for your trust in us and Monica. Let's make great things happen together! ๐Ÿš€

5 / 5 Share

Feb. 5, 2024

Jason was a great support today. He was responsive and patient and answered all of my questions as well as stayed with me through every step until my updates were accomplished.

Store

ATWATER

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

That's wonderful to hear! We're so glad Jason provided you with the support and patience you needed. ๐ŸŒŸ It's our goal to ensure you feel confident and supported every step of the way. Thank you for sharing your positive experience!

5 / 5 Share

Feb. 1, 2024

Colton was extremely helpful when it came to finding creative solutions to show our customers specific assortments. He was friendly, knowledgeable, and the response time was impressive. We have felt confident we made the right choice in an up-sell/cross-sell partner.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Hearing about your great experience with Colton truly makes our day! ๐ŸŒž His creativity and expertise are what we pride ourselves on. It's fantastic to know that our team's efforts have reinforced your confidence in choosing us as your up-sell/cross-sell partner. Thank you for your trust and support!

5 / 5 Share

Feb. 1, 2024

Still new to the platform, but so far the launch team has been outstanding with helping us get setup and answering questions we have had. Big shout out to Rich for getting me pointed in the right direction and being available for assistance!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

It's great to hear that our launch team, especially Rich, has been making your onboarding experience smooth and helpful! We're here to support you every step of the way as you explore the platform. A big thank you for the shout out to Rich โ€“ we'll make sure your kind words reach him!

5 / 5 Share

Jan. 31, 2024

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the five-star rating! ๐ŸŒŸ We're thrilled to hear you had a great experience with us. Looking forward to serving you again soon!

5 / 5 Share

Jan. 30, 2024

The app has been great so far for us. Our success manager Dante Maxwell has been fantastic. He is quick to help us at every turn and he even makes a quick video on how to do something so I can do it myself next time.

Using app

10 months

Total reviews

9

Average rating

3.7

Developer Reply

We're delighted to hear your positive feedback about the app and Dante Maxwell! ๐Ÿš€ Dante is indeed a star in our team, and we're thrilled his support, especially those handy videos, made a difference. Your success is our priority, and we look forward to continuing this journey with you!

5 / 5 Share

Jan. 30, 2024

Rebuy has a huge ROI for our team as it allows us to play with merchandising all over the site without using any developer time. The team at Rebuy has been super helpful at every step to make sure we are making the most of all the features they have to offer. We've seen a meaningfully increased AOV since installing the app.

Store

Hydrant

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thrilled to hear Rebuy has been a game-changer for your team, boosting ROI and freeing up valuable time! We're committed to supporting you every step of the way, ensuring you leverage all our features to the fullest. Here's to more success together! ๐Ÿš€

5 / 5 Share

Jan. 29, 2024

This app is amazing, but also the team behind it always goes above and beyond to make everything run smoothly. We have requested so many edits on our widgets, and they have gladly made them all. Definitely would recommend it to increase the AOV with all the different widgets. Tip: get the package that includes customization! amazing!

Store

bakerly

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're over the moon to hear about your amazing experience with our app and team! ๐ŸŒŸ Your feedback on our willingness to accommodate edits is much appreciated. Thank you for recommending us and the tip about the customization package. We're here to ensure your AOV skyrockets! ๐Ÿš€

5 / 5 Share

Jan. 26, 2024

Rebuy has been an absolute game-changer for our Shopify store. We saw a lift in AOV from day one of installing it, and we continue to find ways to get the right products in front of the right people. There are still features I'm discovering new uses for every day. Our success manager, Max Strummer, has been incredibly helpful in getting us to a point where we're consistently seeing a 15-20% increase in AOV, not to mention increased overall conversions. We've even hooked up Rebuy product recommendations to our customer shipping notifications. It's a fantastic platform.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

It's fantastic to hear that Rebuy has made such a positive impact on your Shopify store, lifting AOV and enhancing product visibility! ๐Ÿš€ It sounds like Max has been instrumental in your success. Integrating Rebuy recommendations into your shipping notifications is a brilliant move. Here's to continued growth and even higher conversions! ๐ŸŒŸ