Rebuy Personalization Engine

Jan. 5, 2023

Rebuy is a great app. The widgets sometimes need a bit of customization to work exactly like we want but the support team has always been responsive and helpful.

Jan. 5, 2023

Rebuy = WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creativity, and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience. Ian Eynck in onboarding and success has been an absolute gem... Rebuy is a home run for sure! Phil Symonds We Sound Human Founder/CEO

Jan. 3, 2023

I've just started optimizing my journeys with Rebuy, which has been a great experience. The functionality and capabilities of this app are well thought out and allow me to condense a lot of my workflow into one app. The support team and onboarding team is the highlight of this review. Dante was informative and highly knowledgeable. Jeffrey, through the chat app, took care of some fixes promptly. I highly recommend adding Rebuy to your arsenal.

Dec. 30, 2022

New install and needed some help on some minor formatting issues and Isaac was super helpful and quickly resolved the issue. Great support!

Dec. 30, 2022

Rebuy replaced a few different apps we were using and is easy to customize. Not only that, but great customer service!

Dec. 28, 2022

We have increased our AOV and the volume of items added to our customer checkouts through Rebuy. It is easy to use and their customer service team is quick and effective! They have even done several customizations for us. I highly recommend this app!

Dec. 23, 2022

Very versatile and intuitive app which is simple to use and provides countless opportunity to increase AOV and test revenue generation. Any issues we've encountered have been quickly seen to by their CX and Dev teams and there's clearly a great focus on ensuring your experience is the best it can be. 5 stars from me.

Dec. 21, 2022

An absolute must-have for every e-commerce store! This has helped lift revenue by hundreds of thousands of dollars already, just a few months in. I recommend this to all my fellow e-commerce founders.

Dec. 20, 2022

The app is very intuitive and makes running campaigns quite easy. Matt and Suki are always amazing when troubleshooting all our questions and helping us leverage the platform to boost our AOV! Anytime we run into an issue - they're quick to respond and help out. Great addition to our app stack - they have thought of everything and are really receptive to feedback. A+

Dec. 16, 2022

It's a fantastic app. It really helps us to increase our AOV. Easy enough to customize the look & feel with a little bit of css. Support for the set-up and day-to-day is great. We're really happy with Rebuy.

Dec. 15, 2022

I'm committed. All in. I want to become a ReBuy Power (User) Ranger. After two days of figuring out the tool myself (it's pretty intuitive, and they've got great resources), I hopped on a call with Suki, and for 30 minutes, we plowed through the remaining features, setting up revenue drivers and testing out the tech with ease. MORPHIN TIME! We're set up and rolling. I've loved every interaction with their team and am waiting for that power ranger status here soon. Thanks Rebuy!

Dec. 15, 2022

I have been using Rebuy on our store for a while now and I'm stoked with its performance. It has so many features that I've been able to get rid of a bunch of other apps. The support team is also quick to reply and extremely helpful. Thanks guys!

Dec. 14, 2022

Great product overall and will more than pay for itself in incremental revenue growth, which is what it promises to do so for that reason, I'm giving it 5 stars. There's some room for improvement on the tech support side, and I think there's an opportunity to build out more functionality based on user shopping behavior to trigger pop-up offers on-site. Overall, we're very happy with it though, and seeing a huge return. I would recommend using the algorithm to drive product recos rather than manually building recos, as the algorithm is much more efficient. Shout-out to our rep Ian who got us going. This is certainly an app every Shopify site should have, and the integration makes things easy.

Dec. 9, 2022

Very powerfull app offering great cross-sell and upsell features (in the cart, the checkout, on product pages...). And bonus : amazing support team, very efficient and helpful.

Dec. 9, 2022

Rebuy has been AMAZING. Our AOV over BFCM was over 30% higher in 2022 than 2021, and we think a lot of that is attributed to the Smart Cart Widget and Post Purchase Upsell Widget (easy implementations and wins). in addition, their customer support especially Strauss and Dylan, have been incredibly helpful and quick to solve our unique needs. Rebuy for the win!

Dec. 8, 2022

All I can say is WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creative and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience . Rich is the best account manager I've ever had across ANY app and Emelia is the best dev lead I've ever worked with. Rebuy is a home run for sure! Michael Bires Nutrition Faktory Founder/CEO

Dec. 7, 2022

We have only been using Rebuy for a few weeks now, and I cannot speak more highly of the program and of the support team. The basic implementation of Rebuy was simple and made even easier by our AWESOME success manger, Janet. With her help, we have already seen a sizable lift in AOV in just this short time. In addition to this, we first started using Rebuy during Black Friday… and during Thanksgiving dinner, I gave thanks to Janet for saving Black Friday. Due to the complexity of our store’s BFCM deals, Rebuy lacked some technical features needed to run said deals. Rather than taking that at face value, Janet worked with me up until Thanksgiving Dinner (literally) coming up with work arounds and solutions. I am THRILLED to say that thanks to Janet (and her lead Aaron!), we were able to get the all BFCM elements up and running, which led to our business having its biggest sales day in history. I cannot speak more highly of Janet’s her patience, deep understanding of Rebuy, and willingness to go above and beyond. And, Rebuy has been great :)

Dec. 5, 2022

We use this application mainly for the lovely cart. We have had several promotions where we were unsure how to implement them in our cart, but Diana was so lovely and helped us many times achieving our perfect look. Really quick, easy, user-friendly and above all, amazing customer service!!! Really recommend this application!

Dec. 5, 2022

Excellent customer service - always happy to jump on any issue and solve it. The app generally meets all the expectations and does what it says.

Sept. 8, 2023

We implemented Rebuy quickly and easily with the help of Ian and the rest of the team. We implemented the day before black friday and Rebuy helped us reach out sales targets for the holiday! There is so much you can do with this app, looking forward to utilizing all its capabilities... update after 9 months of use, we LOVE this product and they are always adding features. The consultants are top notch and are always responsive and willing to hop on a call and implement solutions realtime if needed. Great company, great product, great team.