Rebuy Personalization Engine for Shopify

Rebuy Personalization Engine

AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
Feedback
848
Reviews
Chart
#121
Shopify

All reviews

5 / 5 Share
Oct. 31, 2023

Love Rebuy! Gives our customers a better experience, drives more revenue, and we have the best rep in Max. Definitely a staple in our stack.

Store Using app Total reviews Average rating
Rockstar Original Over 3 years 12 5.0
Developer Reply

We're so excited to hear you're loving Rebuy and seeing it boost your business! Making sure your customers have a great experience and increasing your revenue are top goals for us too. We're really happy Max has been a great help. If you ever need more assistance or have questions, just give us a shout. We've got your back! ๐Ÿ˜Š

5 / 5 Share
Oct. 31, 2023

SOCCO78.com installed Rebuy a couple of months ago based on recommendations from others in the industry. We have found it to be an incredible asset to better merchandise our site while also increasing cart value and overall revenue. Support has been fantastic with Rich Matukaitis, who is a genuine A+ problem solver. Not only is he super fast with configuration solutions, his recommendations for increasing ecom KPIs are spot on. Adding Rebuy at the cost structure is a no-brainer.

Store Using app Total reviews Average rating
SOCCOยฎ About 2 months 2 5.0
Developer Reply

We're so glad to hear that Rebuy is helping increase revenue. Thanks a ton for your kind words about Rich Matukaitis โ€“ he's a superstar on our team! If you ever need more help or have questions, just give us a shout. We're here to help you succeed in your e-commerce journey! ๐Ÿ˜Š๐Ÿ›๏ธ๐Ÿš€

5 / 5 Share
Oct. 28, 2023

Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.

Store Using app Total reviews Average rating
The Pink a la Mode 7 months 1 5.0
Developer Reply

That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we hit the mark for you. If you ever need more help or have further questions, feel free to reach out. Thanks for your kind words! ๐Ÿ˜Š๐ŸŒŸ๐Ÿ‘

5 / 5 Share
Dec. 6, 2023

Support went the extra mile for us to set it up for our store. A Alamdy did a great job. Keaton is a fantastic rep and helped us set up post purchase experience. Thank you for the great team.

Store Using app Total reviews Average rating
Pop on Veneers About 2 months 13 5.0
Developer Reply

That's wonderful to hear! We're thrilled that Aiman could go the extra mile to help you! If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for your kind words and for choosing us! ๐Ÿ˜Š๐Ÿ› ๏ธ๐Ÿ‘

5 / 5 Share
Oct. 27, 2023

Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!

Store Using app Total reviews Average rating
Lokai About 1 year 4 5.0
Developer Reply

We're incredibly grateful for your kind words! It's fantastic to hear that our Customer Service and Customer Success Management teams, especially Tom, Cody, Issac, Suki, and Diana, have provided you with exceptional support. We're here to make your experience seamless, and we appreciate your recommendation. If you ever need more assistance, don't hesitate to reach out. Thanks for choosing Rebuy! ๐Ÿ˜Š๐ŸŒŸ๐Ÿš€

5 / 5 Share
Oct. 27, 2023

Very powerfull app and great support ! helping on any issue or request

Store Using app Total reviews Average rating
Filippo Loreti Almost 2 years 5 5.0
Developer Reply

Thanks a lot for your kind words! We're thrilled to hear you find our app powerful and our support great. If you ever run into more issues or have requests, just let us know. We're here to help! ๐Ÿ˜Š๐Ÿš€๐Ÿ‘

5 / 5 Share
Oct. 25, 2023

Rebuy's support service has been incredible so far. Really appreciate how much information each interaction has provided. A special thanks to Janet Gomez and Vinson who have gone above and beyond to help me with installation advice.

Store Using app Total reviews Average rating
Sarah Chapman 23 days 3 5.0
Developer Reply

We're delighted to hear about your fantastic experience with our support team! Janet and Vinson are absolutely amazing, and we're so happy that they could assist you effectively. If you ever need more help or have questions, don't hesitate to reach out. We're here to support you all the way! ๐Ÿ˜Š๐ŸŒŸ๐Ÿš€

5 / 5 Share
Oct. 23, 2023

We love Rebuy & the support staff have been top notch. Thank you Aaron & Tom specifically!

Store Using app Total reviews Average rating
Catori Life 7 months 5 5.0
Developer Reply

We're thrilled to have your love and support! Aaron and Tom are indeed awesome, and we're delighted they could assist you. If you ever need more help or have questions, don't hesitate to reach out. Here's to more successful moments with Rebuy! ๐Ÿ˜Š๐ŸŽ‰๐Ÿš€

5 / 5 Share
Oct. 20, 2023

Very good customer service and has helped with increasing our sales.

Store Using app Total reviews Average rating
RajaniMD 12 months 7 5.0
Developer Reply

Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! ๐Ÿ˜Š๐Ÿ›๏ธ๐Ÿš€

5 / 5 Share
Oct. 17, 2023

Our collaboration with Re-Buy has been an outstanding 5-star experience thus far. Max Trummer, our dedicated Re-Buy Success Manager, is nothing short of a company treasure. His responsiveness, unwavering assistance, exceptional patience, and availability to address inquiries in our timezone, despite being in different hemispheres, have significantly contributed to our positive experience. The onboarding process, guided by Emelia, was exceptionally smooth and hassle-free. While it's still early days for us with the app, initial performance indicators are extremely promising. The sheer versatility in configuring widgets for our business needs is a standout feature, and Max's knack for offering valuable suggestions and assisting us in making necessary adjustments has been invaluable.Working with Re-Buy, particularly with Max at the helm, has proven to be a great experience that I can confidently recommend.

Store Using app Total reviews Average rating
Cheeky Chickadee Store About 2 months 6 5.0
Developer Reply

We're genuinely touched by your glowing feedback! Max Trummer and Emelia are indeed rockstars, and we're thrilled they could make your experience so positive. We're delighted to see promising initial results for your business. If you ever need more suggestions or have questions, we're just a message away. Here's to more successful collaborations ahead! ๐ŸŒŸ๐Ÿ˜Š๐Ÿš€

5 / 5 Share
Oct. 17, 2023

Rich is a blackbelt at Rebuy. Not only that but he totally understood our business and how we could optimize for our needs and customers. How good is that? How valuable is that! Just incredible.

Store Using app Total reviews Average rating
Heidi Carey 5 months 7 5.0
Developer Reply

We think Rich is pretty amazing too! We're thrilled he could tailor Rebuy to fit your business needs seamlessly. If you ever need more insights or have questions, don't hesitate to reach out. We're here to support you all the way! ๐Ÿ˜Š๐Ÿฅ‹โœจ

5 / 5 Share
Oct. 16, 2023

We've been on the hunt for an app to give our Shopify store that extra edge, and Rebuy's Smart Cart has been a game-changer for us. After setting up tiers in our smart cart, we saw a noticeable uptick in our conversion rates and sales โ€“ it's been truly transformative for our store. But beyond its stellar features, what really stands out is their exemplary customer support. We had a specific requirement related to product quantity limits in our cart, and Moe from their support team went above and beyond. He provided custom coding to ensure the feature was integrated seamlessly. It's rare to come across such proactive and efficient customer support in the industry. We're absolutely thrilled with the Rebuy app, and there's no doubt we'll be sticking with it for the long haul. A big thumbs up!

Store Using app Total reviews Average rating
Sophia's Home Favorites About 2 months 2 5.0
Developer Reply

Wow, thank you for your amazing feedback! We're beyond excited to hear how Rebuy's Smart Cart has made a significant impact on your Shopify store's success. We're especially pleased that Moe from our support team could assist you efficiently and tailor the app to your specific needs. We're here to make your experience seamless, and it's customers like you that keep us inspired.

5 / 5 Share
Oct. 13, 2023

Fixed our issue quick and painless! Great customer service.

Store Using app Total reviews Average rating
Hush & Hush 4 months 2 5.0
Developer Reply

Glad we could help! Thanks for the kind words about our customer service. If you ever run into issues or have questions, don't hesitate to reach out. We're here for you! ๐Ÿ˜Š๐Ÿ› ๏ธ๐Ÿ‘

5 / 5 Share
Oct. 12, 2023

If you sell anything, this is a must.

Store Using app Total reviews Average rating
MostraCoffee 1 day 5 5.0
Developer Reply

Thanks for the shoutout! We're happy to hear that you find our service essential. If you ever need assistance, feel free to reach out.๐Ÿ˜Š

5 / 5 Share
Oct. 11, 2023

Awesome

Store Using app Total reviews Average rating
myNeon About 1 month 4 5.0
Developer Reply

Thanks a bunch! We're thrilled you think so! If you ever need anything or have questions, we're here to help. Happy using our service! ๐Ÿ˜Š๐Ÿ‘

5 / 5 Share
Oct. 11, 2023

I absolutely love REBUY! It has helped me increase revenue so fast. Max Trummer has been great to work with. He personally reached out to me and asked me to schedule a call with him because there were a few things he thought we could do better, and I appreciated his insight and help so much. Big fan of ReBuy!!!

Store Using app Total reviews Average rating
&Collar Over 1 year 16 4.7
Developer Reply

We're over the moon to hear you're loving REBUY and seeing such fast revenue growth! Max Trummer is indeed fantastic, and we're glad to hear he could assist you personally. If you ever need more help or have questions, don't hesitate to get in touch. Happy selling! ๐Ÿ˜Š๐Ÿš€

5 / 5 Share
Oct. 6, 2023

This app is great, we had some issues with app attributions coming through to our packing slips on Shipstation but the Rebuy team was on it and very helpful, unlike Shopify and Shipstation, they were very caring and made sure to help us figure everything out. 5-Stars on customer service, I love the smart cart and all the features, we definitely have ROI and that is always fantastic!

Store Using app Total reviews Average rating
Kindig-it Design 2 months 3 5.0
Developer Reply

Thank you for your fantastic feedback! We're glad to hear you love our app and found our team incredibly helpful. We're here to ensure everything runs seamlessly for you, and we appreciate earning your 5-star rating! If you have more questions or need assistance, feel free to reach out. Happy selling! ๐Ÿ˜Š๐ŸŒŸ๐Ÿ›’

5 / 5 Share
Oct. 5, 2023

Rebuy has been such a helpful app for our company in regards to growing sales and we love all of the features it offers. Keaton Ross has also been very helpful and informative for our team on understanding and learning how to use the different widgets to benefit our e-commerce site!

Store Using app Total reviews Average rating
University Tees 11 months 4 5.0
Developer Reply

Thanks a million for your kind words! We're thrilled to hear that Rebuy has been a game-changer for your company. Keaton Ross is a star, and we're delighted they could assist your team with the widgets. If you ever need more help or have questions, don't hesitate to reach out. We're here to support your e-commerce journey! ๐Ÿ˜Š๐Ÿš€โœจ

5 / 5 Share
Oct. 4, 2023

The customer care team is especially helpful when ever you have questions or support needs.

Store Using app Total reviews Average rating
DOLAN 7 months 10 5.0
Developer Reply

We're so glad to hear you find our customer care team helpful! If you ever have more questions or need support, just give us a shout. We're here to help! ๐Ÿ˜Š๐ŸŒŸ

5 / 5 Share
Oct. 3, 2023

The best SmartCart you will ever see. And the best? It isn't just a SmartCart, there are so many great other features such as widgets, post-purchase, switch to subscription, etc. And the support team is awesome with an answer to all your questions! Really happy to find out about this app.

Store Using app Total reviews Average rating
La Crรจme Libre 26 days 4 5.0
Developer Reply

Thanks a bunch for your amazing feedback! We're super excited that you're enjoying our SmartCart and all all of the Rebuy features. If you've got any questions, our support team is here to help! Feel free to reach out anytime. We're here to make sure your experience rocks! ๐Ÿ˜Š๐Ÿ›’โœจ

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