Rebuy Personalization Engine for Shopify

Rebuy Personalization Engine

AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
Feedback
828
Reviews
Chart
#72
Shopify

All reviews

5 / 5 Share
Nov. 9, 2023

The Rebuy team has been fantastic in supporting our migration and beyond. Reza and Aiman were quick to respond and help us out with making modifications in the Smart Cart and getting our initial widgets up and running! It's a really useful and intuitive tool that fuels not just our cart but so many upsell and cross-sell features on our store.

Store Using app Total reviews Average rating
Rishi Tea & Botanicals 4 months 4 5.0
Developer Reply

It's wonderful to hear that the Rebuy team, particularly Reza and Aiman, has been fantastic in supporting your migration and beyond! We're glad they could assist you in making modifications to the Smart Cart and getting your initial widgets up and running. If you ever need more assistance or have further questions, feel free to reach out. We're here to help fuel your success! ๐Ÿ˜Š

5 / 5 Share
Nov. 7, 2023

Rebuy is incredibly easy to use, intuitive in it's setup, and most importantly... it sells product! Rich Matukaitis has been invaluable in getting us going on the platform, and walking us through all that Rebuy has to offer.

Store Using app Total reviews Average rating
ORIGIN 2 months 7 5.0
Developer Reply

It's fantastic to hear that Rebuy has been easy to use and effective in selling products for you! We're thrilled that Rich Matukaitis has been invaluable in helping you navigate the platform and its offerings. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! ๐Ÿ˜Š

5 / 5 Share
Nov. 6, 2023

Awesome app for cart developments, support team is super helpful and are always reaching out with tips and tricks! Highly recommend this app

Store Using app Total reviews Average rating
Shieldfit Over 1 year 4 5.0
Developer Reply

Thanks a bunch for the awesome feedback! We're delighted to hear you're finding our app useful for cart developments. Our support team is thrilled to assist, and it's great to know their tips and tricks are hitting the mark. If you ever need more advice or have questions, don't hesitate to reach out. We appreciate the recommendation! ๐Ÿ˜Š๐Ÿ›’โœจ

5 / 5 Share
Nov. 6, 2023

Moe who i dealt with in regards to setting up our Cart, was amazing, sorted all our customisations straight away, within 15 minutes of our chat we had our cart on a basic level look how we needed it to launch on our site! Great Support

Store Using app Total reviews Average rating
Meatsupermarket.com 5 days 7 5.0
Developer Reply

That's fantastic to hear about your experience with Moe! We're thrilled that he could swiftly address your customizations and get your cart set up just the way you wanted it. If you ever need more help or have further questions, feel free to reach out. We're here to support you! ๐Ÿ˜Š๐Ÿ› ๏ธ๐Ÿš€

5 / 5 Share
Nov. 5, 2023

Top notch support and easy to use tool. We're already seeing the ROI!

Store Using app Total reviews Average rating
Developer Reply

Glad to hear our support is hitting the mark for you! It's awesome that you find our tool easy to use, and even better that you're seeing a return on investment already. If you ever need more assistance or have questions, we're here for you! ๐Ÿ˜Š๐ŸŒŸ๐Ÿ’ผ

5 / 5 Share
Nov. 2, 2023

This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.

Store Using app Total reviews Average rating
DrawLUCY About 1 year 2 5.0
Developer Reply

Thanks for your positive feedback! We're thrilled our app's upsell features are working for you, and we're always here to assist with any questions or unique needs you have. Feel free to reach out anytime.

5 / 5 Share
Nov. 2, 2023

Amazing app with some of the best customer service I've ever experienced. Rebuy rocks!

Store Using app Total reviews Average rating
BOLDE Bottle Over 1 year 4 5.0
Developer Reply

Thank you for the fantastic feedback! We're thrilled to hear you're loving our app and finding our customer service top-notch. If you ever need more assistance or have questions, don't hesitate to reach out. Rebuy rocks because of customers like you! ๐Ÿ˜Š

5 / 5 Share
Nov. 2, 2023

Rebuy team has been super helpful in helping solve a problem, thank you!

Store Using app Total reviews Average rating
Kleem Organics About 1 year 5 5.0
Developer Reply

We're glad we could help solve your problem. If you ever need assistance again or have any questions, don't hesitate to reach out. We're here for you! ๐Ÿ˜Š๐Ÿ› ๏ธ๐Ÿ‘

5 / 5 Share
Nov. 2, 2023

Great, fast and very helpfful customer support:) Solved all of my problems in a hour.

Store Using app Total reviews Average rating
Lerni.sk Over 1 year 6 3.7
Developer Reply

Glad to hear you had a positive experience with our customer support! We aim to be fast and helpful. If you ever run into more issues or have questions, don't hesitate to reach out. We're here to assist! ๐Ÿ˜Š๐Ÿš€๐Ÿ‘

5 / 5 Share
Nov. 1, 2023

Rebuy was easy to setup with the help of their amazing team! So far it's working great for our store.

Store Using app Total reviews Average rating
Modus Brand 27 days 3 5.0
Developer Reply

That's awesome to hear! We're delighted that setting up Rebuy was a breeze with the help of our team. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to make sure it continues to work great for your store!

5 / 5 Share
Oct. 31, 2023

Great app! Increased our AOV and conversion rates. Their customer support Max Trummer is amazing, helping us to get everything set up and maximize the value we are getting from it. Itโ€™s silly not to have rebuy on your store.

Store Using app Total reviews Average rating
Badass Beard Care About 2 years 3 5.0
Developer Reply

So glad to hear you're finding value in Rebuy! We're really happy to hear Max Trummer could assist you so effectively. Thanks for the kind words! If you ever need more help or have questions, don't hesitate to get in touch. We're here to support you all the way!

5 / 5 Share
Oct. 31, 2023

Love Rebuy! Gives our customers a better experience, drives more revenue, and we have the best rep in Max. Definitely a staple in our stack.

Store Using app Total reviews Average rating
Rockstar Original Over 3 years 12 5.0
Developer Reply

We're so excited to hear you're loving Rebuy and seeing it boost your business! Making sure your customers have a great experience and increasing your revenue are top goals for us too. We're really happy Max has been a great help. If you ever need more assistance or have questions, just give us a shout. We've got your back! ๐Ÿ˜Š

5 / 5 Share
Oct. 31, 2023

SOCCO78.com installed Rebuy a couple of months ago based on recommendations from others in the industry. We have found it to be an incredible asset to better merchandise our site while also increasing cart value and overall revenue. Support has been fantastic with Rich Matukaitis, who is a genuine A+ problem solver. Not only is he super fast with configuration solutions, his recommendations for increasing ecom KPIs are spot on. Adding Rebuy at the cost structure is a no-brainer.

Store Using app Total reviews Average rating
SOCCOยฎ About 2 months 2 5.0
Developer Reply

We're so glad to hear that Rebuy is helping increase revenue. Thanks a ton for your kind words about Rich Matukaitis โ€“ he's a superstar on our team! If you ever need more help or have questions, just give us a shout. We're here to help you succeed in your e-commerce journey! ๐Ÿ˜Š๐Ÿ›๏ธ๐Ÿš€

5 / 5 Share
Oct. 28, 2023

Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.

Store Using app Total reviews Average rating
The Pink a la Mode 7 months 1 5.0
Developer Reply

That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we hit the mark for you. If you ever need more help or have further questions, feel free to reach out. Thanks for your kind words! ๐Ÿ˜Š๐ŸŒŸ๐Ÿ‘

5 / 5 Share
Dec. 6, 2023

Support went the extra mile for us to set it up for our store. A Alamdy did a great job. Keaton is a fantastic rep and helped us set up post purchase experience. Thank you for the great team.

Store Using app Total reviews Average rating
Pop on Veneers About 2 months 13 5.0
Developer Reply

That's wonderful to hear! We're thrilled that Aiman could go the extra mile to help you! If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for your kind words and for choosing us! ๐Ÿ˜Š๐Ÿ› ๏ธ๐Ÿ‘

5 / 5 Share
Oct. 27, 2023

Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!

Store Using app Total reviews Average rating
Lokai About 1 year 3 5.0
Developer Reply

We're incredibly grateful for your kind words! It's fantastic to hear that our Customer Service and Customer Success Management teams, especially Tom, Cody, Issac, Suki, and Diana, have provided you with exceptional support. We're here to make your experience seamless, and we appreciate your recommendation. If you ever need more assistance, don't hesitate to reach out. Thanks for choosing Rebuy! ๐Ÿ˜Š๐ŸŒŸ๐Ÿš€

5 / 5 Share
Oct. 27, 2023

Very powerfull app and great support ! helping on any issue or request

Store Using app Total reviews Average rating
Filippo Loreti Almost 2 years 5 5.0
Developer Reply

Thanks a lot for your kind words! We're thrilled to hear you find our app powerful and our support great. If you ever run into more issues or have requests, just let us know. We're here to help! ๐Ÿ˜Š๐Ÿš€๐Ÿ‘

5 / 5 Share
Oct. 25, 2023

Rebuy's support service has been incredible so far. Really appreciate how much information each interaction has provided. A special thanks to Janet Gomez and Vinson who have gone above and beyond to help me with installation advice.

Store Using app Total reviews Average rating
Sarah Chapman 23 days 3 5.0
Developer Reply

We're delighted to hear about your fantastic experience with our support team! Janet and Vinson are absolutely amazing, and we're so happy that they could assist you effectively. If you ever need more help or have questions, don't hesitate to reach out. We're here to support you all the way! ๐Ÿ˜Š๐ŸŒŸ๐Ÿš€

5 / 5 Share
Oct. 23, 2023

We love Rebuy & the support staff have been top notch. Thank you Aaron & Tom specifically!

Store Using app Total reviews Average rating
Catori Life 7 months 5 5.0
Developer Reply

We're thrilled to have your love and support! Aaron and Tom are indeed awesome, and we're delighted they could assist you. If you ever need more help or have questions, don't hesitate to reach out. Here's to more successful moments with Rebuy! ๐Ÿ˜Š๐ŸŽ‰๐Ÿš€

5 / 5 Share
Oct. 20, 2023

Very good customer service and has helped with increasing our sales.

Store Using app Total reviews Average rating
RajaniMD 12 months 7 5.0
Developer Reply

Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! ๐Ÿ˜Š๐Ÿ›๏ธ๐Ÿš€

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