All reviews

Rating Breakdown

  • 5
    95% (647 ratings)
  • 4
    2% (11 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

April 24, 2024

Over the last 30 days Rebuy has helped us increase AOV by over 23%! The app is amazing and so is their incredible support team. From their onboarding to growth follow-up calls every step of the process has been smooth and their team has been so available and quick to help. Special thank you to Janet for all of your help! 10/10 would recommend to every business!

Store

Tosi

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

What a fantastic achievementโ€”congratulations on your increased AOV! ๐ŸŽ‰ We're so pleased to hear that Rebuy has been instrumental in your success and that you've found our support team, especially Janet, to be so helpful. Thank you for recommending us, and we look forward to continuing to support your business growth every step of the way!

5 / 5 Share

April 24, 2024

Brilliant technology that has integrated pretty seamlessly into our Shopify store and should make a tangible difference to CVR and AOV. Particular shout out to Kalum for going above and beyond post-integration and Aiman for his help during the integration process.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! ๐Ÿš€ We're thrilled to hear about your seamless integration experience and the positive impact on your CVR and AOV. A big shoutout to Kalum and Aiman for their exceptional support. We're committed to continuing this level of service and support as you grow with Rebuy!

5 / 5 Share

April 23, 2024

Rebuy is great, especially their customer service! Monica has gone above and beyond to make the experience smooth. Looking forward to growing our business with their amazing tool.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you've had a great experience with Rebuy and Monica! ๐ŸŒŸ Thank you for the kind words. We're excited to be a part of your business growth and are always here to ensure everything runs smoothly. Here's to a bright and successful future together!

5 / 5 Share

April 23, 2024

We highly rate Rebuy, having been using it for about 8 months now. The support we've received from Max has been incredible, if ever we're unsure about setting up a new post-purchase sales flow or running a special offer he's there to sense check for us. The functionality of both the smart cart and upsells are great, and make it easy for us to change things on the fly.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your glowing review! ๐Ÿš€ Itโ€™s fantastic to hear how Max and our features have positively impacted your experience with Rebuy. We pride ourselves on providing flexible and effective solutions, and your feedback reaffirms the hard work we put in every day. Hereโ€™s to more successful sales flows and offers with Rebuy!

5 / 5 Share

April 18, 2024

Amazing app. Amazing support. The team at Rebuy goes above and beyond just answer questions, they truly want to help and will spend time finding answers for you. Countless times I've asked about functionality or formatting to only be met with a solution (and quickly). Our rep Alison is amazing and always checks in with new ideas to help boost sales. As far as the platform goes, it's easy to use, easy to set up, and IF you run into an issue they have you covered within 24 hours or less. Everyone at Rebuy not only is helpful, but knowledgable and that makes all the difference.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! ๐ŸŒŸ We're thrilled to hear that you've had such a positive experience with our app and support team. Alison and everyone at Rebuy are dedicated to not just meeting, but exceeding your expectations. Your satisfaction is our top priority, and we look forward to continuing to support and inspire your success. Keep enjoying the platform, and never hesitate to reach out!

5 / 5 Share

April 17, 2024

Great App. Super helpful support team!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! ๐ŸŒŸ We're delighted to hear that you're pleased with our app and the support team. We're here to help anytime you need us and look forward to continuing to provide excellent service!

5 / 5 Share

April 17, 2024

Rebuy has been a game-changer for us, delivering exceptional ROI! While initially attracted by its Smart Cart features, we were blown away by the AI/ML-powered product recommendations. Our dedicated CSM, Monica, has been instrumental. Her thorough understanding of our business needs has uncovered numerous functionalities we're excited to explore further. With Rebuy, the possibilities seem endless, and we can't wait to see what else lies ahead!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

We're so pleased to hear about the exceptional ROI and positive impact Rebuy has had on your business! ๐ŸŒŸ Thank you for highlighting the AI/ML-powered product recommendations and the valuable support you've received from Monica. It's great to know that you're excited to explore more functionalities. We're just as excited to continue this journey with you and uncover even more opportunities to enhance your business with Rebuy!

5 / 5 Share

April 17, 2024

Rebuy is the most sophisticated app I know. It basically unleashes innumerable numbers of ways you can improve customer shopping experience, upsells, personalizations, cart customizations, ability to create complex rules... possibilities are endless. Rebuy team also is super helpful with setup and nurturing the account to constantly make it better. We were lucky to have been matched with Max. He's been phenomenal and helped us to gradually expand the tools we actively use with Rebuy. Definitely a worthy addition!

Using app

6 months

Total reviews

10

Average rating

4.3

Developer Reply

Thank you for such an enthusiastic review! ๐ŸŒŸ It's fantastic to hear that you appreciate the sophistication and versatility of Rebuy. We're glad Max has been phenomenal in assisting and expanding your use of our tools. Your success is our priority, and we're excited to keep helping you enhance your customers' shopping experiences. Here's to more improvements and achievements together!

5 / 5 Share

April 17, 2024

It's the team that truly makes them stand out. Suki, our launch manager has been a champion for us. Thanks for the education on the platform and helping us get the most out of Rebuy! We have already begun to see positive results.

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience and the standout support from Suki! ๐ŸŒŸ Thank you for acknowledging the hard work and dedication of our team. It's fantastic that you're already seeing great results from using Rebuy. We look forward to continuing to support your success and help you maximize all the benefits our platform has to offer!

5 / 5 Share

April 16, 2024

Max has been very helpful with our needs to edit our Rebuy app!!!

Store

The Qi

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

That's wonderful to hear! ๐ŸŒŸ We're glad Max was able to assist you effectively with your Rebuy app modifications. Thanks for sharing your positive experience, and remember, we're here to help whenever you need us!

5 / 5 Share

April 16, 2024

5 Stars for Moe from the support/implementation team. Super patient, friendly and communicative. Quickly solved what was a frustrating impasse for me and a time critical issue for the business, without any fuss. Thanks Moe!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the 5-star shoutout to Moe! ๐ŸŒŸ We're thrilled to hear about your positive experience and how Moe's patience and communication helped resolve your critical issue swiftly. Your feedback is greatly appreciated, and we're here to assist anytime you need us. Thanks for choosing Rebuy!

5 / 5 Share

April 15, 2024

It's a great app with lots of functionality and customization. Katie provided very thorough support and walked us through the ins and outs of Rebuy, so we feel much more confident using Rebuy now thanks to her!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! ๐ŸŒŸ We're so glad to hear that Katie was able to provide you with the thorough support you needed to confidently use Rebuy. We appreciate your feedback on our app's functionality and customization options. Your success is our top priority, and we're here whenever you need us!

5 / 5 Share

April 15, 2024

Working with Rebuy has completely up-leveled our business! Their team is super helpful and easy to work with -- shout out to Suki and Max. We just completed an expansion pack with them and are seeing incredible results already. For any ecommerce shop, this should be the #1 app your install.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're over the moon to hear how much Rebuy has helped elevate your business! ๐Ÿš€ Big thanks for the shoutout to Suki and Max; Iโ€™ll make sure they get your kudos. It's fantastic that the expansion pack is already showing great results. Thank you for recommending us as the go-to app for ecommerce shopsโ€”we're here to keep delivering that top-notch experience!

5 / 5 Share

April 14, 2024

Suki was really helpful and available whenever we had an enquiry. The Launch package was super helpful and allowed us to manage the launch without internal dev work. Recommend!

Store

Makedo

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! ๐ŸŒŸ We're so pleased to hear that Suki was able to assist you effectively and that our Launch package made your rollout smooth and straightforward. Your recommendation means a lot to us, and we look forward to continuing to support your success!

5 / 5 Share

April 12, 2024

I rate this app 5-star. For both functionality and knowledgeable support. Working before with several apps, we always lack some features. Rebuy offered us what we needed with various options for subscription products (we used both Recharge and Stay.ai) The app works out of the box, if something is not working - support solves these issues promptly. Best upsell/cross-sell app from who we worked with so far.

Using app

About 2 months

Total reviews

15

Average rating

4.9

Developer Reply

Thank you so much for your glowing review and the 5-star rating! ๐ŸŒŸ We're thrilled to hear that Rebuy meets your needs so well, especially with our flexible subscription options. It's great to know our support team is on the ball too. We're committed to remaining your top choice for upselling and cross-selling!

5 / 5 Share

April 11, 2024

Support team is super helpful, really good app, and constantly innovating.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback! ๐Ÿ˜Š We're delighted to hear that you appreciate the support and innovations our app brings. We'll keep working hard to deliver great service and new features!

5 / 5 Share

April 11, 2024

Our team has learnt a lot from the Rebuy team, Max Trummer has been amazing, explaining everything very carefully and we have increased our sales! Not only that, we are guaranteeing that our customer's experience is perfect from the moment they open our website until the very end at the check-out thanks to the app!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! ๐Ÿš€ We're so glad Max has been able to help you enhance your team's skills and boost your sales. It's great that our app is also improving your customers' experience from start to finish. We look forward to continuing to support your success!

5 / 5 Share

April 9, 2024

Great functions, great support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! ๐ŸŒŸ We're thrilled to hear you're enjoying our functions and support. We're here to ensure your experience remains top-notch, so don't hesitate to reach out anytime!

5 / 5 Share

April 2, 2024

Rebuy widgets have had an impact on our ability to personalize product recommendations to customers. They have so many great widgets to use in a store. The flyout cart and upgrade to subscription feature are a game changer. Our dedicated CSM, Monica, is awesome. She is an extension of our team helping us optimize our stores and alerting us to new features that might be worth testing out. Looking to increase AOV, try Rebuy. There are lots of options that will work for any business.

Store

Unjury

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear about the positive impact Rebuy widgets have made on your personalization efforts! ๐Ÿš€ Monica and the rest of our team are delighted to be considered an extension of your team, always here to support and guide you towards new opportunities. Thank you for recommending Rebuy to others. Your success inspires us to keep innovating! ๐Ÿ’ก๐Ÿ›๏ธ

5 / 5 Share

April 2, 2024

I love Rebuy. This app is powerful - and has helped us improve our AOV, and upsell in so many creative ways to customers. Its super user friendly to use and if you run into any issues their customer service team is top tier (SHOUT OUT STEVEN ILYSM).

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We're over the moon to hear about your positive experience with Rebuy! ๐ŸŒ™โœจ A huge shoutout back to you from Steven and the entire customer service team! We're here to keep making your journey with us as smooth and successful as possible. Your success is our top priority! ๐ŸŒŸ