All reviews

Rating Breakdown

  • 5
    95% (713 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (14 ratings)
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5 / 5 Share

Dec. 1, 2022

Best customer service, hands down! This app has made a huge improvement to our shopping experience.

Store

BRACHA

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great review! We are so happy to hear that you are having such success and loving the customer service :-)

5 / 5 Share

Nov. 30, 2022

Dante was awesome at helping us set up the app! He is very helpful and attentive to getting everything working properly. We are extremely happy with the addition of Rebuy to our site. Everything is working perfectly and the additional revenue is amazing.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! We are thrilled that you are having such a great experience and seeing such success with Rebuy. Please don't ever hesitate to reach out if you need anything!!

5 / 5 Share

Nov. 30, 2022

Awesome app that helps you create really specific and custom promos and upsells. Great for testing new things in a quick way. Super customizable as well. Not to mention, their customer service rocks!

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hey HoneyBug Team, Thank you for the great review! We are happy to hear that you are having such a positive experience with the Rebuy app and our team. Please don't hesitate to reach out should you ever have any questions :-)

5 / 5 Share

Nov. 28, 2022

Amazing app and even better support. We have added a ton of revenue immediately once we properly set it up. It takes a little while to learn all of the features but it is very much worth the price. Isaac was a great help and got all of my small issues fixed. Thanks Rebuy team!

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

5 / 5 Share

Nov. 23, 2022

I downloaded this app and wasn't 100% sure how to use it, Nick from the support team was such a help! He jumped on a call me with straight away and had my issue fixed within 10 minutes. I felt so supported!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the great review! We are pumped that you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

5 / 5 Share

Nov. 22, 2022

I am just in the trial period with this app as we needed a pop-up for our store that offered stocking stuffer options! So far I have had incredible help from Rich, who has taken tons of time this week to get our last-minute requests up and running quickly! Very impressed so far. And there are many other featured I am excited to learn more about.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Superplastic Team, Thank you for the impressive review! We are happy to hear that you have been having such a wonderful experience with the Rebuy thus far. Please don't hesitate to reach out should you have any questions :-)

5 / 5 Share

Nov. 22, 2022

Great slide out cart, tons of features! The Free Shipping countdown is a must. We love the ability to suggest complimentary products directly in the cart. Customer service is phenomenal!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review! We are so happy to hear that you are enjoying the app and the customer service :-)

5 / 5 Share

Nov. 21, 2022

L'outil smart cart améliore considérablement l'expérience d'achat super rapidement. Cela jumelé avec les autres multiples possibilités font de Rebuy un incontournable pour notre site web!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup pour la bonne critique! Nous sommes ravis d'apprendre votre succès !

5 / 5 Share

Nov. 21, 2022

At Ouh La La we couldn't find an App to managed a complicated related product issue. Were recommended Rebuy and after a couple of false stars the Rebuy team reached out and resolved the problem, First class service and fingers crossed will drive significant sales.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

5 / 5 Share

Nov. 18, 2022

Rebuy is a game changer!! We were recommended to check them out from two separate sources. I only knew a fraction about what it did before, but once I spoke with Ian (from Rebuy) I realized that it would help us accomplish things that we've been trying to do for months (such as special sku/offer unlocks at specific cart sizes). Ian literally helped me strategize different upsells within minutes that will boost AOV, and helped me get up and running fast. Thank you Ian and Rebuy!

Store

Flintts

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with all that you can accomplish with Rebuy. We are pumped to see the results of all your Rebuy widgets!

5 / 5 Share

Nov. 18, 2022

Nous avons installé Rebuy avec pour objectif d'augmenter notre panier moyen notamment en utilisant le "Smart Cart" et les fonctionnalités d'upsell/cross-sell dans le panier, et pour sa compatibilité avec Recharge Payments. L'intégration se fait très facilement et nous avons pu augmenter notre panier de 10%, l'application offre beaucoup d'autres fonctionnalités que nous allons implémenter très bientôt également !

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour l'équipe MyVariations ! Nous sommes ravis d'apprendre que vous avez eu une si belle expérience avec Rebuy et nous sommes impatients de voir votre succès. S'il vous plaît laissez-nous savoir si nous pouvons faire quelque chose que nous pouvons pour vous aider davantage!

5 / 5 Share

Nov. 18, 2022

We just downloaded the rebuy app during a very high-stress time. Aaron was beyond helpful and attentive! He helped get all of our widgets set up prior to black Friday. Great customer service, very excited to start utilizing this platform

Store

The Bar

Using app

9 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

5 / 5 Share

Nov. 17, 2022

Excellent customer support! Great features and really increases our AOV and overall ROI. Super happy with Rebuy!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We are thrilled that you are having such a great experience with Rebuy app and the Support Team! Please don't ever hesitate to reach out if you need anything!!

5 / 5 Share

Feb. 21, 2023

Rebuy is a powerful app. I wish you could schedule language changes within the widgets to reflect promos but overall this is a HUGE upgrade compared to our native shopping cart and our last Gift with Purchase app. Rebuy's customer service and success managers go above and beyond with quick reply times. I highly recommend Rebuy.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Margot Elena Team! Thank you for the marvelous review! We are happy to hear that you have had a great end to end experience with the product and the team thus far. We look forward to seeing your future success :-)

5 / 5 Share

Nov. 16, 2022

Hello, I had an issue with my configuration and Rebuy Team really helped me to fix it ! Thanks again !

Store

Ziggy

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)

5 / 5 Share

Nov. 17, 2022

We signed a launch contract on 15th September and expected to go live with a solution 2 weeks later. It's now 60 days later and our job is moving at a glacial pace. Communication is poor with our launch manager and is made worse by the time difference with the EU. Update 17th Nov 2022 - The ReBuy team worked though our issues and helped get us live today. Based on today's help and quick response to my negative review I'm happy to update my feedback from 1/5 stars to 5/5 stars.

Using app

4 months

Total reviews

8

Average rating

4.6

Developer Reply

Hi, Thank you for your review. We are sorry to hear that you have had a bumpy start with Rebuy, but we are grateful for the feedback. We will reach out to discuss the matter with you directly and see what we can do to make this right.

5 / 5 Share

Nov. 15, 2022

I’ve been using this app for for several months now, but I reached out to Rebuy to get it setup properly. I’m so glad I did. My AOV has increased by 6% in the last 2 weeks. Aaron in particular has been incredible in helping me to get everything set up properly. I’m very glad to use this app.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!

5 / 5 Share

Nov. 14, 2022

Using this app to help with upsells and customer activation and retention strategies. Ian was an amazing help getting the ball rolling. Excited to see how Rebuy will change or DTC model.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We look forward to watching your continued success with the platform. Please let us know if you ever need any assistance!

5 / 5 Share

Nov. 11, 2022

I would give this app, and their staff 10 stars, if I could. Incredibly easy to install and customers start reaping the benefits within moments as does our AOV. We set up the post purchase widget and tiered progress bar immediately and can't wait to really dive deep into the data sources to really customize more widgets. Christian has been AMAZING to work with, absolutely flawless. Every question we have had, every request, he has always answered promptly and really gone above and beyond for us. He has also provided us with several additional tools that will help us learn how to get even more out of Rebuy. This is easily the most valuable app that we have installed on Shopify at this time.

Using app

7 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Kanga Care Team! Thanks for the awesome review! We are so glad that you are having an outstanding experience with Rebuy! We look forward to watching your future success :-)

5 / 5 Share

Nov. 8, 2022

Must have upsell experience for your site! Rebuy is an incredible app to add to your store, if you don't have it yet you're missing out. Our account manager Janet is amazing and is super helpful and will act on things immediately that you need. Would recommend!!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the awesome review! We are happy to hear that you are having a great end to end experience with the product and the team. Let us know if there is anything we can ever assist with!