Rebuy Personalization Engine
AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
feedback
804
chart
#341
All reviews
Jan. 19, 2023
Extremely powerful app for boosting your AOV with a multitude of features. It's a real "all in one" solution that replaced many of our existing apps. The support is also absolutely incredible... probably the best support experience I've ever witnessed in fact! Shout out especially to Jeffrey for all the customisation help - he really goes the extra mile to help you get you up and running as smoothly as possible. Super impressive app and an outstanding team, you won't be disappointed...
Thank you for the positive feedback! Hearing from merchants about their experience and what works makes a big difference to all of us here at Rebuy. Please reach out should you ever need any assistance.
Jan. 19, 2023
Aiman Alamdy is an absolute beast! Most reps will just respond to an inquiry with a ton of links with robust documentation on how the user needs to make the change. Aiman was able to get into the code over a Zoom call and help us from start to finish to set up our upsells and ensure they were firing. He cares about customers and is willing to go above and beyond to ensure they are taken care of.
Thank you for the glowing review! We are happy to hear that you have been having such a wonderful experience with the Rebuy. Please don't hesitate to reach out should you have any questions π€©
Jan. 12, 2023
Rebuy is such a game-changing app! There is so much value added once we integrated this on our website and it was such a light lift to integrate all the widgets we wanted. The onboarding went very smoothly and Rich, our Success Manager, has been a great asset to the support team!
Thank you for the review! We appreciate your business and your positive feedback!! We look forward to helping you in growing your business! Please donβt hesitate to reach out again in the future for any reason. Thanks again π€©
Jan. 11, 2023
Great App, great support team! They have been able to answer any questions and if not will do everything they can to resolve the issue or dilemma. The app is worth the monthly payment as long as you fully take advantage of the features.
Your review makes a huge difference to our team. Thank you! π Keep in touch and please don't hesitate to reach out via in-app chat, or email in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy
Jan. 10, 2023
This app is a game changer for my supplement brand! Before Rebuy I had to manage 3+ apps just to accomplish everything I wanted to do, and none of theme delivered the results expected or were as easy to use as Rebuy. Support is A+ too. Tom and his entire team were able to help me with a theme issue quickly and efficiently. As a small business owner who builds and does everything himself, I couldn't ask for a better app.
Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. Please let us know if there is ever anything else we can help with π
Jan. 7, 2023
An extremely valuable app. We are still under utilizing it realistically but it is still earnings its weight in gold. Shout out to Ian from Rebuy on stellar support during our launch and after. The whole team behind Rebuy is quite excellent and support is stellar.
Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Thank you! π
Jan. 5, 2023
Rebuy is a great app. The widgets sometimes need a bit of customization to work exactly like we want but the support team has always been responsive and helpful.
Thank you so much for taking the time to share your review and positive experience with our app. π Give us a shout should you ever need any assistance!
Jan. 5, 2023
Rebuy = WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creativity, and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience. Ian Eynck in onboarding and success has been an absolute gem... Rebuy is a home run for sure! Phil Symonds We Sound Human Founder/CEO
Customer success is what we love!! π Thank you for sharing your story! Helping our customers success if SO important to us and we are so glad to see that you have had an awesome experience with our team. Dont hesitate to give us a shout should you need anything!
Jan. 3, 2023
I've just started optimizing my journeys with Rebuy, which has been a great experience. The functionality and capabilities of this app are well thought out and allow me to condense a lot of my workflow into one app. The support team and onboarding team is the highlight of this review. Dante was informative and highly knowledgeable. Jeffrey, through the chat app, took care of some fixes promptly. I highly recommend adding Rebuy to your arsenal.
Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! π₯ π
Dec. 30, 2022
Rebuy replaced a few different apps we were using and is easy to customize. Not only that, but great customer service!
Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.
Dec. 28, 2022
We have increased our AOV and the volume of items added to our customer checkouts through Rebuy. It is easy to use and their customer service team is quick and effective! They have even done several customizations for us. I highly recommend this app!
Super thankful for your review! Your Smart Cart looks amazing! Please keep in touch and let us know if there is ever anything else we can assist with π
Dec. 21, 2022
An absolute must-have for every e-commerce store! This has helped lift revenue by hundreds of thousands of dollars already, just a few months in. I recommend this to all my fellow e-commerce founders.
Fantastic!!!! Thanks for the feedback and positive review. It looks like your store is crushing it! Give us a shout if you ever need anything. We are here to help you and your business succeed π
Dec. 20, 2022
The app is very intuitive and makes running campaigns quite easy. Matt and Suki are always amazing when troubleshooting all our questions and helping us leverage the platform to boost our AOV! Anytime we run into an issue - they're quick to respond and help out. Great addition to our app stack - they have thought of everything and are really receptive to feedback. A+
Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Thank you! π
Dec. 16, 2022
It's a fantastic app. It really helps us to increase our AOV. Easy enough to customize the look & feel with a little bit of css. Support for the set-up and day-to-day is great. We're really happy with Rebuy.
Your review makes a huge difference to our team and is super motivating knowing the work we're doing and the effort we're putting into the app and the merchants we serve is paying off and making a big difference. We appreciate your business and your positive feedback. Thank you!
Dec. 15, 2022
I'm committed. All in. I want to become a ReBuy Power (User) Ranger. After two days of figuring out the tool myself (it's pretty intuitive, and they've got great resources), I hopped on a call with Suki, and for 30 minutes, we plowed through the remaining features, setting up revenue drivers and testing out the tech with ease. MORPHIN TIME! We're set up and rolling. I've loved every interaction with their team and am waiting for that power ranger status here soon. Thanks Rebuy!
Thank you so much!! π We are looking forward to doing everything we can to help support and grow your business. Cheers and thank you again for taking the time to share your experience with others. Keep in touch. P.S. Go Go Power Rangers!!
Dec. 15, 2022
I have been using Rebuy on our store for a while now and I'm stoked with its performance. It has so many features that I've been able to get rid of a bunch of other apps. The support team is also quick to reply and extremely helpful. Thanks guys!
Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.
Dec. 14, 2022
Great product overall and will more than pay for itself in incremental revenue growth, which is what it promises to do so for that reason, I'm giving it 5 stars. There's some room for improvement on the tech support side, and I think there's an opportunity to build out more functionality based on user shopping behavior to trigger pop-up offers on-site. Overall, we're very happy with it though, and seeing a huge return. I would recommend using the algorithm to drive product recos rather than manually building recos, as the algorithm is much more efficient. Shout-out to our rep Ian who got us going. This is certainly an app every Shopify site should have, and the integration makes things easy.
Thank you so much for taking the time to share your review and positive experience with our app. We are always looking to improve our service and functionality so this feedback is very valuable to us! Please let us know if there is anything we can ever do to assist you.
Dec. 9, 2022
Very powerfull app offering great cross-sell and upsell features (in the cart, the checkout, on product pages...). And bonus : amazing support team, very efficient and helpful.
Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! π₯ π
Dec. 9, 2022
Rebuy has been AMAZING. Our AOV over BFCM was over 30% higher in 2022 than 2021, and we think a lot of that is attributed to the Smart Cart Widget and Post Purchase Upsell Widget (easy implementations and wins). in addition, their customer support especially Strauss and Dylan, have been incredibly helpful and quick to solve our unique needs. Rebuy for the win!
Super thankful for your review! Thank you! Please keep in touch and continue to let us know how to improve! We loving hearing from our customers. We are looking forward to working together for many years to come!!!
Dec. 8, 2022
All I can say is WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creative and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience . Rich is the best account manager I've ever had across ANY app and Emelia is the best dev lead I've ever worked with. Rebuy is a home run for sure! Michael Bires Nutrition Faktory Founder/CEO
Thank you for the review! We appreciate your feedback!! All the best to you in growing your business and please donβt hesitate to reach out again in the future for any reason.Thanks again. Cheers! π