Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#183
All reviews
Rating Breakdown
Review RSS Feed
March 6, 2023
Customer service is very helpful and timely. We were able to accomplish exactly what we were trying to achieve with prompt customer support.
Hi POWER of Elderberries team! Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!
Aug. 25, 2022
This is a great app to increase AOV. Great Customer Service. It is a must-have if you operate with Shopify.
Thanks for the great review! We are so glad that you are having an outstanding experience with the app and the support! We look forward to watching your future success :-)
Aug. 25, 2022
Such an incredible team over at Rebuy! Did I forget to mention the app is impressive. Increased sales and AOV!! Just the app we were looking for! Thank you!!!
Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. We can't wait to see your continued success with the platform. Please let us know if you ever need any assistance!
Aug. 24, 2022
Amazing app, the product recommendations with just the out of the box AI are extremely relative which has saved us a ton of time for our "you might also like" widgets. The smart cart has also been a very strong out of the box tool which allowed us to have more functionality for product upsells and has also boosted our conversion rate!
Thank you for the great review! We are so happy to see how much success the Felina brand is having with Rebuy thus far and can't wait to watch you continue to flourish. Please never hesitate to reach out for any assistance you may need! The Rebuy family is here to help.
Aug. 23, 2022
We had Rebuy setup for months, but never used it properly, so we decided to delete the app. When Dante, with rebuy found out about this, he and his team worked tirelessly to regain our business. After several calls, we re-installed the app & couldn't be more pleased with our decision. Dante, and all of the team with rebuy, have been first class people to work with. They have shown my company dedication and attention that shows this company cares not just about the bottom line, but the customer's success as well. The team did not just stop at regaining our business, the hours dedicated to us has continued since our re-install. The team has dedicated so much time to making sure we are properly using their app this time around. The results are already starting to show. Only gave 5 stars because they didn't offer 10! Thanks Dante and Rebuy!
Thank you SO much for this wonderful review! We are overjoyed to hear about your positive experience with the product and the team. We are so excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.
Aug. 19, 2022
There are many apps out there that CLAIM to get you the most bang for your buck. Rebuy is the only one that has delivered for us. The installation is easy, the customizations are awesome, and their client support is top-notch. We paid the extra fees to have the widgets set up for us, and I can't tell you how amazing our experience was. If you are blessed enough to get Janet Gomez as your Merchant Success Manager, you will have the most effective answers, the quickest.
Thank you SO much for the great review. We are pumped that you are seeing the great value both our product and our team can provide! Please don't ever hesitate to reach out to us if you have any questions.
Aug. 19, 2022
Ian was so so helpful with getting all my businesses set up with rebuy! I have 3 different sites and we implemented upselling throughout all of them!
Thanks so much for the 5-Star review! Ian is a rockstar and we are glad he was able to help get you rolling. We look forward to watching your success on ALL of your stores. Please reach out if you ever need anything!
Aug. 19, 2022
Easy to implement and a good booster for sales and AOV. Good support from the rebuy team and fair pricing.
Thank you so much for the wonderful review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!
Aug. 18, 2022
Superb support, Janet is our rep, very helpful with us troubleshooting issues and helping us get up to speed with new rebuy features. Been a great app thus far.
Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. Please let us know if you ever need any assistance!
March 27, 2023
I used this app to help me run promotions. I really like how it does GWP. Support is awesome. Always finding a solution to various requests from our end!
Thanks so much for the review! We are excited that you are enjoying the app. We are constantly working on the user interface design to improve the experience, so we are happy to take any of your feedback on your use case for the bundle offers! If you are interested in submitting some feedback, you can send it to our support team at [email protected]. We will share it with our product team to review! Please don't hesitate to reach out if you ever have any questions!
Aug. 12, 2022
I am enjoying the upsells and personalization which we have began to install. We look forward to continuing adding further enhancements to our website thru the rebuy app.
Thanks so much for the wonderful review! We are pumped that you are enjoying the app so far. Please don't hesitate to reach out if you ever have any questions!
Aug. 11, 2022
Great customer service and assistance when implementing and integrating product. Product is fast and efficient and very customizable.
Thank you so much for the kind words! We are thrilled that you are having such a great experience with Rebuy app and the Support Team! Please don't ever hesitate to reach out if you need anything!!
Aug. 11, 2022
Great customer service. Was able to complete a few tasks for me that required some coding very quickly and efficiently.
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app so far. Please let us know if there is anything else we can assist with!
Aug. 11, 2022
We switched to this app to move away from a fully custom cart and it's been such a good experience! Not only is the interface easy to edit for non coders like myself, but the support is EXCELLENT! Not to mention all the other awesome cross-sell and up-sell widgets the app offers outside of their Smart Cart!
Thank you so much for the review! We are so glad to see that you are already experiencing the power of Rebuy and enjoying its ease of use. Please let us know if there is ever anything we can help with!!
Aug. 11, 2022
Good app with good customer service! I love how Isaac helped us to fix the issue without thoroughly explaining what was happening. The fact that he gave some examples made it easier.
Thanks for the great review! We are so glad that you are having a phenomenal experience with the app and the support! We look forward to watching your future success :-)
Sept. 27, 2022
We love this app! It’s super user friendly and has helped us drive incremental revenue in an easy way. Our rep, Matt Kanfer, has been amazing – he offers strategic support and has been especially instrumental in helping us optimize our account. We highly recommend this app to anyone looking to increase their average order values and conversion rate.
Thanks for the great review! We are so glad that you are enjoying our app! Please let us know if there is anything we can help with.
Aug. 10, 2022
The team is so quick in responding to issues! Shoutout to Dante for always bringing helpful resources and insight on all things related to the app
Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!
Aug. 9, 2022
This app will generate us significant extra revenue. As we scale our advertising it will be a game changer. In testing, we are seeing it increase Average Order Value on about 60% of orders.
Thank you for the great review! We are so happy to see your success thus far and can't wait to see you continue to thrive with the Rebuy app!
Aug. 9, 2022
Wow this team is talented. Had a bit of trouble getting some features to work and their chat support took care of every request and even helped integrate an unsupported Subscription platform! Honestly, couldn't give this app a higher recommendation. Still waiting to measure lift from the utility, but so far its improved the customer journey on our store.
Thank you so much for the wonderful review! We couldn't be happier that you are enjoying your experience so far. Please let us know if there is anything else we can do to help get you set up for success!
Sept. 29, 2023
We love the Rebuy app! Their team is so helpful, especially Isaac, Strauss, and Tom! We utilize Rebuy to offer upsells throughout our site and bring in new revenue streams.
Hi TruBrain team! Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!