All reviews

Rating Breakdown

  • 5
    95% (713 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2021

Great support, Zach also send me a video how to fix some issues so in the future i can manage it by myself :) In terms of Rebuy as an app they surpass my expectations!

Store

BamBee

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Hi, I am loving the upsells as well as the ability for users to purchase again after purchasing with post-purchase. Flynn was very helpful thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Great app and great support to set up recommendations throughout the site. We have them on home, product and checkout pages.

Store

SLEEFS

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Great people, great app. easy to get set up and get started with all our upsells. Their app gives you great features for shopify plus.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Rebuy is the most versatile upselling app I've ever tried and even more than we could custom build in house. Support is incredible, there are so many customization options and they really get what it takes to increase AOV while adding value to the customer. Bottom line Rebuy has increased our AOV by 22% immediately and I highly recommend it.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Just launched Rebuy on our site, Ohlolly.com, with the help of Zach and Nick. Zach's tech support is super thorough and speedy. Nick is full of great ideas. Looking forward to seeing our AOV jump up. Thanks Rebuy!

Store

OHLOLLY

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

This is the best app on Shopify and what makes it even better is the support team. Aaron and Jordan are the two most helpful people I have worked with from a support perspective. Download the app and watch your sales and AOV increase, and you will get world class service along the way. Highly recommended and I can't wait to implement Rebuy in even more places on our website!

Using app

18 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Had some trouble getting the calculation for the free shipping announcement bar to work. Got a response next day and chatted with support rep, who very quickly identified the issue. Highly responsive and knowledgeable customer support for this app!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Great well rounded application. Has lots of features you can add to your store. Amazing support always there to help you set it up as well

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 4, 2021

We have a custom theme and getting the app to work for us was not the easiest thing, but it was totally worth sticking it out. Our site now looks awesome, and the user experience is really good. Their support team is really great. And the functionalities of the app are amazing, its like 10 apps in one.

Using app

6 months

Total reviews

10

Average rating

3.8

5 / 5 Share

Oct. 1, 2021

Rebuy's team has been incredibly helpful and on top of their game. The slideout cart and pre-purchase upsell functionalities are effective and something we'll continue to experiment with.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 1, 2021

We've been using Rebuy for the past few months and it has made a massive difference not only in our AOV but also helps with product discovery and converting one-time purchases to subscriptions. Zach and Strauss have been huge life-savers when we've encountered issues or bugs. They respond swiftly and ensure the issue is resolved in a timely manner. Rebuy is and will remain an integral part of our ecommerce strategy. Thank you for creating and continuing to improve this great product. Keep it up!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

This app is a game-changer! The ability to add a post-purchase, single charge offer after the sale is PRICELESS!! Comes with bells and whistles based on cart size and customers previous purchases. Thank you, Jordan!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2022

Rebuy is one of, if not the best, app we've added to our Shopify store. The upsell and cross-sell options are many, and varied. Being a relatively new Shopify Plus store, we're currently focusing on the low-hanging fruit of increasing AOV. The set-up was pretty simple and we're already seeing improved results. Bonus? Aaron from their team was super helpful, proactively reaching out and providing guidance for the next level-up of options we should be taking advantage of. If you can, get this app! 3/16/2022 : UPDATE: still in love with this app, had a technical question today and Strauss fixed it in lighting speed, another example of their exceptional support.

Using app

7 months

Total reviews

3

Average rating

3.0

Developer Reply

💪 thank you for taking the time to share this review! It makes a big difference to our team! Thank you! Aaron is awesome!!

5 / 5 Share

Sept. 22, 2021

Really great app if you're looking to increase your ROI, the customer support is superb as well and they are very willing to help. Zach from Rebuy especially is the MVP!

Using app

5 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

If you want complete control without a complete headache, this is it! And if you start getting a headache, the customer support team is OUTSTANDING! We looked for hours trying to find the right cross-sell solution that was elegant and modular for our "complete the look" layout. The widget connects to a data feed that is incredibly user friendly to setup. Again, lots of customization that is really quite easy to use. After setting everything up, and quite happy with the result, we reached out to the support team for tips on placement of our widget...within 10 minutes, everything was PERFECT! Thank you ZACH and Rebuy!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Yeah Zach! Thank you for sharing this review! Our whole team sees it and it makes a huge difference! Thank you! 🙌

5 / 5 Share

Sept. 14, 2021

Amazing app! By far one of the best customer support from any SaaS business out there! These guys will do the most to make sure you're up and running smoothly!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

So far we are happy with this app and the Rebuy customer service. They were helpful in quickly identifying a potential issue and making custom adjustments to help us go live. Excited to see how the app performs!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Flynn was able to find why Re-buy wasn't working. Easy to communicate with via e-mail. He was very responsive throughout the whole process. The first issue I had was with shopify. I was able to reach out to Flynn again when I had a second issue and he solved it almost instantly.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Flynn is a champion! 🙌

5 / 5 Share

Aug. 26, 2021

Finally got this app installed to show upsells in our drawer cart/mini cart! Can't wait to see how it increases our AOV with the AI product recommendations.

Using app

3 months

Total reviews

2

Average rating

5.0