Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#672
All reviews
Rating Breakdown
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May 4, 2021
App experience has been good. We've replaced two other apps with it while gaining additionaly functionality. Customer support has been particularly great, with quick responses to chat and the ability to schedule calls. Very helpful.
April 27, 2021
My issue was completely resolved by their team. Exceptional response time. Would recommend it to anyone for whom customer service is an important aspect.
Thank you for the kind feedback!
April 14, 2021
Incredibly impressed with this app and the amazing support team over at Rebuy! Would highly recommend!
April 14, 2021
5 star tech support that helps within minutes -- much appreciate the help and patience with new customers!
April 14, 2021
Creative solutions to upsell and cross sell. Support team is very helpful and responsive as well! Would recommend
April 13, 2021
A+, great great great customer service! Thanks to John and Dylan for their help with the app setup. Would strongly recommend it!
April 6, 2021
Great customer service by Jordan S.! He went out of his way to assist me in a timely manner. Super impressed! Sometimes I have experienced some wait time/bad communication but Jordan is fantastic.
March 31, 2021
One of the must have apps to add to your store. We are only a couple of weeks in and it has been a solid addition to our site. The support team has gone above and beyond to help us get set up. Strauss is a stud and has been awesome to work with. 100% recommend this app and the team behind it.
March 29, 2021
Rebuy is tremendous. The Rebuy app drives significant, double-digit increases in AOV for our store. The Rebuy team is always responsive and available to help optimize and tweak things for our store at a moment's notice. I cannot speak highly of both the app and the team. John and his team of dev's are top notch. If you're not using Rebuy, you are leaving money on the table!
March 26, 2021
Rebuy was extremely simple to setup and implement immediately! Their team provides exceptional customer support and is available to help anytime - amazing communication.
Dec. 7, 2022
We started with Rebuy in early 2021 when we had Strauss help us get it all set up. It’s been phenomenal for increasing AOV. Then, we did a major website update I needed Rebuy help! Rebuy was on the spot with their Live Tech team on BLACK FRIDAY! I got the help I needed for BFCM, and then I was lucky enough to get a call scheduled with Rich so I could learn all the NEW features Rebuy has built since early 2021 [because they have TONS OF NEW features]. Let me say: Everyone NEEDS a Rich to help you max out your value with Rebuy. He’s smart, funny, quick, and MAN, he can teach you how to leverage Rebuy FAST! Get Rebuy and then sit back and be amazed at their Tech team, service, knowledge, and increased AOV!
Wait and watch the money bags 💰 flow in! Yahoo! Your customers will greatly appreciate the heightened UX and on site personalization and will certainly buy more as a result and appreciate the upgraded UX! Let's go! 🐎
March 24, 2021
The product is not incredibly well thought out I can hardly believe it. We have used TONS of different shopify apps and this one gets the job done! What's better than the app? The team! Super helpful, responsive and they really do care that things go well for you. 50 Stars for these guys!
Thank you for taking the time to share a 5 star review. Working hard on the daily for youuuuuuuuuu. Thank you! We will continue to massively improve the app too to help supercharge every element of your online business as much as possible! 🤙
March 4, 2021
We've been using ReBuy for about six months and I have to say their customer support is unmatched. We mainly use ReBuy for their Free Gift With Purchase functionality, which allows you to automatically add free gifts to a customer's cart (vs. needing the customer to add it manually). Last week I noticed that my FGWP widget was missing a specific functionality that was needed for our new promotion, so I slacked their dev team (yes, you have direct access to their team via Slack!), and spoke with Jordan about my issue. He got to work and released an update the SAME day that allowed our promotion to work as intended. Thank you Jordan and team!
Thank you!! 🙏 Jordan is awesome!! So happy he was able to help out and produce the fix immediately. That's what's up! Yew! 🤙 We are working hard daily to make Rebuy an insane revenue generating machine and investing in our team and our merchants. Lots of growth ahead for your shop and we can help even more. Again, thank you!
Feb. 23, 2021
Rebuy is better than advertised. It's more than Shopify App - we work with their team constantly on customizing their features for our store. In this past month, they've also developed a brand new feature (subscription upgrade in cart) after we've expressed interest in this tactic. Dylan G. has been a phenomenal partner in making sure that we've onboarded smoothly and that we maximize our potential on their platform.
Yassssss. Building great software! Building an even better team!! Working hard on the daily for merchants. We are lucky to have the Goose man on our team. Cheers and thank you for taking the time to leave a 5 star review for us! Yew! Lot's more awesome in the pipeline too I must say. We are excited about this year and what we have in store. Cheers and stay tuned! 💯 ⭐️⭐️⭐️⭐️⭐️ Again, thank you! 🙏
Feb. 19, 2021
Solid product, solid team. The team at Rebuy made this whole experience super easy and fast. No joke, within 1 minute of adding to our site, conversions started to come in.
Work hard. Play hard. And happy Friday! 🕺Thank you for giving us the opportunity and taking the time to share a 5 star review about our product and our team! Thrilled that you’re seeing results immediately!! We are stoked to get the chance to work with you!! Thank you!! 🙌
Feb. 6, 2021
The best. Conrad is very responsive and set up the widget exactly as we needed. This app is vital in helping us increase our AOV, we're thrilled, I highly recommend it.
Kudos to you Conrad! Thank you for taking the time to share a 5 star review! It makes a huge difference to our entire team. Thank you so much!! 👏
Feb. 3, 2021
Average order value Booster. DATA will tell you everything. Fast and nice customer service as well! 6 stars!!!
First 6 star review ever! Yeah baby! 🕺 🙌 Thank you! 🙏! Your review makes a huge difference to our entire team. So again, thank you! Cheers!
Jan. 29, 2021
We just finished our free trial with Rebuy and made the easy decision to continue using their awesome AI! From Conrad breaking down the tool to Marcus implementing all of the widgets and back to Conrad for reporting, our experience with Rebuy and their team has been nothing but positive. Furthermore, the AOV lift that we have seen so far was exactly as they predicted. Much appreciated, Rebuy!
Huge team effort! That's what's up! Amazing work Conrad and Marcus and thank you so much for sharing your 5 star review and the kind words about our application's AI and our awesome team who cares and works hard! So awesome. Grateful to play a small part in helping to make your online store a huge success. Thank you!
Jan. 28, 2021
We've had increased sales by using Rebuy and their customer service is always quick to answer. They tend to already have plenty of help docs to help walk you through things, but are ready to help with whatever if they don't. We're still working our way through trying out all the features, but so far so good!
Thank you so much For taking the time to leave a 5 star review and giving us a chance to help grow your business!! 🙏 yahoo!!
Jan. 22, 2021
Dylan (Account Manager) is very helpful with our requests. He guided us every step of the way and have provided thorough explanations.
Thankful for having Dylan on our team and also thankful for your business. Let's have 2021 be the best year yet. We are here to help! Again, thank you for the positive feedback. We appreciate it!! And please don't hesitate to keep in touch and continue to reach out to us as your business continues to scale up. Again, thank you!! Yew!