All reviews

Rating Breakdown

  • 5
    95% (761 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (16 ratings)

Reviews with Text

  • 98% (785)
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5 / 5 Share

July 27, 2021

Rebuy offers so many different options to optimize the checkout and create non-possible upsells. It's a must have for every professional eCom Seller!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 22, 2021

Rebuy is fantastic and so are the team! It spooked me a little with having to work with Shopify Script, but John helped me get everything set up and working exactly how I want. We're able to upsell multiple products and different discount rates straight from the cart. As an added bonus I'm also more comfortable and confident working with the script now as it's all ready to go! We've had multiple orders come through with upsells thanks to Rebuy - exactly what we wanted!

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

July 16, 2021

So, I installed Rebuy and their customer service was so great. Strauss spent about an hour on the phone with me helping me set this up correctly because I can be technologically challenged. Then, I realized that it didn't integrate with Pagefly which caused me to kneejerk uninstall. BIG MISTAKE. I tried about 4 other apps for upsell/crosssell abilities and quickly discovered that this one is by far the best. Not only does it integrate nicely with my site, it also actually upsells. So I came crawling back and requested assistance again. They gently made fun of me and now I'm more happy than ever. Not integrating with pagefly actually turned out to be not a big deal at all since I only use it for a couple of things. This app is pretty easy to use once you get the hang of it and the team will spend time with you getting it going. That part is the most important as the other apps I tried couldn't be bothered with me. One took days to even respond with a brush off message. Thanks, Rebuy!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 16, 2021

Great app. Support is super helpful. Highly recommend for all stores interested in increasing sales.

Using app

5 months

Total reviews

10

Average rating

4.3

5 / 5 Share

July 13, 2021

Amazing and and team that is very helpful with support. We were looking for a better cart solution and by far this is the best solution we have used. So many options for increasing AOV.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2021

There are 2 amazing things about this app. The first one is the actual usefulness of it; great features and easy to use. A must have for any store owners. The second one is the customer service team; i've never seen any business have this much responsiveness and transparency in their communication. These guys care about their customers and products and it shows!

Store

KaseMe

Using app

9 months

Total reviews

7

Average rating

4.4

5 / 5 Share

July 12, 2021

Rebuy is a must-have for anyone looking to increase their AOV. There are numerous upsell/cross-sell features in the app that are all customizable based on your product, brand and customer demo. The support team is also A++. Dylan was a rock star helping us with the setup and continues to give us valuable feedback on how to optimize the app for driving higher upsells/cross-sells. We’re seeing an immediate uptick in AOV after launching the app. 100% recommend.

Store

FLAUNT

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Amazing communication from Christian and Isaac. They even helped with a small customization to our cart drawer. Up and running in a single day. Would highly recommend them for your cross-sell tech stack.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2021

Have already noticed a difference in my AOV after adding in the Smart Cart with product recommendations. The customer support is amazing as well, had my questions answered within a few hours. Highly recommend if you enjoy making money.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2021

ReBuy has been amazing. We are using their Reactivate Campaigns to win back previously churned Recharge Subs, Checkout Upsells, and GWP features. Checkout upsells in both the Recharge and Shopify Checkout flows have improved our AOV. The team is very responsive when it comes to ad hoc support.

Store

VitaCup

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2021

I love the way the app integrates seamlessly with our store. And the Replenish email option is an excellent feature for us. Had a few teething issues during set up but they were sorted out straight away by the great customer service! In addition, Flynn did an excellent job helping to style our Smart cart.

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 20, 2021

In our top 3 apps for Shopify success! Fantastic product, huge functionality, and the team gave us 1-2-1 time to implement! Must have on Shopify! Strauss was awesome so thank you guys

Store

Amino

Using app

3 months

Total reviews

10

Average rating

4.2

5 / 5 Share

May 17, 2021

Amazing customer support including live support! I was able to get online with Strauss and quickly answer my questions and fix problems. Phenominal cart integration seamlessly integrating with Shopify and Recharge exceeding both of them in functionality.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2021

So much functionality built into this app! I was surprised to see all the different ways we can integrate cross-sells on our site www.felonycase.com. Check it out, we're using a pop-up to cross-sell an additional case, a cross-sell built right into the product detail pages, and a special cart pop out to add a screen protector and camera protector. It's already way better than the old cross-sell / up-sell app I used to use. Special thanks to Strauss for taking the time to ensure everything was set up and running flawlessly. Thanks.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

App experience has been good. We've replaced two other apps with it while gaining additionaly functionality. Customer support has been particularly great, with quick responses to chat and the ability to schedule calls. Very helpful.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2021

My issue was completely resolved by their team. Exceptional response time. Would recommend it to anyone for whom customer service is an important aspect.

Using app

About 2 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for the kind feedback!

5 / 5 Share

April 14, 2021

Incredibly impressed with this app and the amazing support team over at Rebuy! Would highly recommend!

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 14, 2021

5 star tech support that helps within minutes -- much appreciate the help and patience with new customers!

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 14, 2021

Creative solutions to upsell and cross sell. Support team is very helpful and responsive as well! Would recommend

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2021

A+, great great great customer service! Thanks to John and Dylan for their help with the app setup. Would strongly recommend it!

Using app

7 months

Total reviews

10

Average rating

4.6