All reviews

Rating Breakdown

  • 5
    95% (766 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (16 ratings)

Reviews with Text

  • 98% (789)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2025

The widget is very easy to use and intuitive. When we have had some issues or unable to get a a feature to work, the support team has been great, providing very quick response and solutions, helping us create the necessary widgets to drive our promotions. Highly recommended!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear our widgets and support team have been a great help. We’re committed to keeping that momentum going and so please reach out if you ever need anything!

5 / 5 Share

May 15, 2025

Rebuy has been very helpful for us! Dante was super insightful and made updates easy to understand.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear—glad Rebuy’s been a strong fit for you and that Dante helped simplify things along the way 🙌. We’ll make sure he sees this! Thanks for taking the time to share.

5 / 5 Share

May 14, 2025

My Launch Manager Monica did a great job answering all my questions and communicating our customizations needed. The Engineer, Steven, that worked on our site crushed it and well exceeded my evelopment customization expectations. The app started generating revenue for us upon the first day we launched it and I am hopeful it continues to grow our AOV and conversion rate.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Love hearing this—Monica and Steven will be pumped to know their work hit the mark! It's awesome that you saw revenue from day one 📈. Thanks for the feedback and for trusting us with your business.

5 / 5 Share

May 13, 2025

Implementing Rebuy was daunting at first, but not once I started working with Dante - the experience and support has been excellent. He is super responsive and goes above and beyond where he can to make sure we get full use of the tool. As a non technical person, I really appreciate his attention to detail and his way of communicating all the features Rebuy offers me without making it too complex. He really demonstrates how Rebuy is a user friendly tool with lots of possibilities!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate you calling this out—Dante’s been a huge asset to our team, and it’s great to hear how much of a difference he’s made. We’re glad Rebuy’s flexibility is coming through clearly, even without a technical background. Thanks again for the thoughtful feedback!

5 / 5 Share

May 7, 2025

So impressed by the capabilities of ReBUY, and even more so by the awesome support we've gotten. Their support people walked us through the entire setup process, and even for trickier things we wanted to do, helped us find solutions. They also have the most comprehensive resource guides I've seen for a software company. It's been a great experience so far! Also shoutout to Lam, one of their customer service reps, for staying with us during setup for an extended period of time to make sure we had everything that we needed. A+++

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Wow—thank you so much for this incredible feedback! We’re so happy to to hear that our team (especially Lam!) made your setup smooth and that our resource guides hit the mark 🙌 - Reach out if you ever need any help!

5 / 5 Share

May 2, 2025

We’re currently running Rebuy Engine across three different Shopify stores, and it has quickly become a mission-critical part of our ecommerce stack. With a catalog of over 30,000 SKUs, merchandising is no small feat—yet Rebuy makes it incredibly intuitive and scalable. The cross-sell widgets, post-purchase offers, and bundling capabilities have delivered tremendous results. Conversion rates are up, AOV is climbing, and the experience feels tailored without being over-engineered. We’ve fully committed to Rebuy Search & Collections on two of our three stores, and the relevancy is absolutely on par with the best search and discovery platforms out there. Support has been nothing short of stellar. I spend about a third of my time in the platform, so I’ve had plenty of opportunities to vet the support team—and they consistently deliver fast, insightful, and proactive help. Rebuy is clearly pushing to become the only merchandising tool you’ll ever need—and from what I’ve seen so far, they’re well on their way. Highly recommended.

Store

Rods

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow—thank you for such an incredibly thoughtful review! It’s great to hear Rebuy’s driving real results across your stores, and we’re glad the platform and support team are delivering where it counts. We’re committed to keeping that momentum going so give us a shout if you ever need us! 💪

5 / 5 Share

May 1, 2025

Definitely a good investment for any e-commerce business to maximize the website's AOV & CVR.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're happy to hear that Rebuy is helping boost your AOV and CVR. We're here to support your success so dont hesitate to reach out! 🚀

5 / 5 Share

April 29, 2025

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for the 5 stars! Your feedback means a lot, and we’ll keep striving to make your experience even better! 🌟

5 / 5 Share

April 29, 2025

Once you get hang of it, it's butter!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review! Glad it’s working well for you! Let us know if you ever have any questions 😊

5 / 5 Share

April 25, 2025

Anphonic.ai nailed what most teams miss—fast onboarding, local insight, and a deep understanding of how to make a tool like Rebuy stand out in the Indian eComm space. They didn’t just plug us in - they customized everything to fit us. No brainer tool in the D2C space!

Using app

23 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the glowing review – we’re stoked to be part of your D2C journey!

5 / 5 Share

April 24, 2025

Always got a quick reply. Max T especially helped us with our cart setup which we have seen great success in.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

So glad to hear Max was able to help with your cart setup! 🚀 We’re pumped that it’s been a success for you. Thanks for the kind words – we’re always here to help!

5 / 5 Share

April 23, 2025

The Anphonic team has been really helpful in driving AI-powered personalization through Rebuy. We've just installed it recently and are already seeing great results. Highly recommended it.

Store

Vellure

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear you’re already seeing great results! 🙌 Thanks for the recommendation, and we’re excited to keep supporting you!

5 / 5 Share

April 22, 2025

the app offers a lot of great features covering what Shopify does not offer, easy to use, no code needed, clear instruction docs provided. Even when you come across difficulties, their knowledgable dev and CS team are super responsive and helpful. Rebuy def. make us sell more!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Love hearing this! So glad the team and app have been a big help for you. We’re all about making things easy and boosting those sales – thanks for the awesome feedback! 🚀

5 / 5 Share

April 17, 2025

The help I received from technical support was spot on when I had an issue after updating my theme. The Rebuy app has also increased sales in our shop.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the kind words! 😊 So glad our support team could help you out and that Rebuy is making a difference with your sales. Give us a shout if you ever need anything!

5 / 5 Share

April 16, 2025

Everything is usually pretty easy to set up and edit. Makes adding new features to our site a breeze! When I do run into an issue customer service help desk is great! You can easily talk to real people who are friendly and understand how to fix issues quickly. My chats often get send to Tom and he's wonderful.

Using app

About 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Thanks a ton for the awesome feedback! 🙌 So glad to hear that setting things up is easy for you and that Tom's been a great help when you need him. We’re always here to help so reach out if you ever need us!

5 / 5 Share

April 10, 2025

Excellent onboarding process. So much better than our old cart process!

Using app

19 minutes

Total reviews

8

Average rating

4.5

Developer Reply

We’re so glad to hear that you had a great onboarding experience! 🙌 If you need anything else, we’re always here to help!

5 / 5 Share

April 9, 2025

Killer team! Tom with support is wonderful at helping. I played the role of a developer and he was there every step of the way to help with anything I presented to him.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear that Tom was able to support you so well throughout your process. We’ll be sure to pass along your feedback to him—he’ll be excited to hear it!

5 / 5 Share

April 4, 2025

Excellent customer service !!!!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We’re so glad to hear you had an excellent experience with our team. We’ll continue to provide the best support possible!

5 / 5 Share

Dec. 30, 2025

I can honestly say, Joseph Huson - Activation Specialist - is exactly what our team needed. Rebuy is an incredible platform with amazing functionalities, but only if used and implemented strategically. Joseph was able to support us by providing clarity and guidance that enabled our team to extract as much value as possible from the app. We are constantly optimizing, and Joseph understands the speed at which we move!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Love this feedback — thank you for sharing it! We’re glad Joseph could help bring clarity and keep up with your team’s pace while you continue optimizing. Appreciate you trusting Rebuy as part of your growth 🚀

5 / 5 Share

April 3, 2025

The support team is incredibly responsive and helpful! Great experience!

Store

PILGRIM

Using app

Over 2 years

Total reviews

14

Average rating

4.9

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear you had such a great experience with our support team. We'll keep working hard to maintain that level of service!