All reviews

Rating Breakdown

  • 5
    95% (759 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (16 ratings)

Reviews with Text

  • 98% (783)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2025

Always got a quick reply. Max T especially helped us with our cart setup which we have seen great success in.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

So glad to hear Max was able to help with your cart setup! 🚀 We’re pumped that it’s been a success for you. Thanks for the kind words – we’re always here to help!

5 / 5 Share

April 23, 2025

The Anphonic team has been really helpful in driving AI-powered personalization through Rebuy. We've just installed it recently and are already seeing great results. Highly recommended it.

Store

Vellure

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear you’re already seeing great results! 🙌 Thanks for the recommendation, and we’re excited to keep supporting you!

5 / 5 Share

April 22, 2025

the app offers a lot of great features covering what Shopify does not offer, easy to use, no code needed, clear instruction docs provided. Even when you come across difficulties, their knowledgable dev and CS team are super responsive and helpful. Rebuy def. make us sell more!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Love hearing this! So glad the team and app have been a big help for you. We’re all about making things easy and boosting those sales – thanks for the awesome feedback! 🚀

5 / 5 Share

April 17, 2025

The help I received from technical support was spot on when I had an issue after updating my theme. The Rebuy app has also increased sales in our shop.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the kind words! 😊 So glad our support team could help you out and that Rebuy is making a difference with your sales. Give us a shout if you ever need anything!

5 / 5 Share

April 16, 2025

Everything is usually pretty easy to set up and edit. Makes adding new features to our site a breeze! When I do run into an issue customer service help desk is great! You can easily talk to real people who are friendly and understand how to fix issues quickly. My chats often get send to Tom and he's wonderful.

Using app

About 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Thanks a ton for the awesome feedback! 🙌 So glad to hear that setting things up is easy for you and that Tom's been a great help when you need him. We’re always here to help so reach out if you ever need us!

5 / 5 Share

April 10, 2025

Excellent onboarding process. So much better than our old cart process!

Using app

19 minutes

Total reviews

8

Average rating

4.5

Developer Reply

We’re so glad to hear that you had a great onboarding experience! 🙌 If you need anything else, we’re always here to help!

5 / 5 Share

April 9, 2025

Killer team! Tom with support is wonderful at helping. I played the role of a developer and he was there every step of the way to help with anything I presented to him.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear that Tom was able to support you so well throughout your process. We’ll be sure to pass along your feedback to him—he’ll be excited to hear it!

5 / 5 Share

April 4, 2025

Excellent customer service !!!!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We’re so glad to hear you had an excellent experience with our team. We’ll continue to provide the best support possible!

5 / 5 Share

Dec. 30, 2025

I can honestly say, Joseph Huson - Activation Specialist - is exactly what our team needed. Rebuy is an incredible platform with amazing functionalities, but only if used and implemented strategically. Joseph was able to support us by providing clarity and guidance that enabled our team to extract as much value as possible from the app. We are constantly optimizing, and Joseph understands the speed at which we move!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Love this feedback — thank you for sharing it! We’re glad Joseph could help bring clarity and keep up with your team’s pace while you continue optimizing. Appreciate you trusting Rebuy as part of your growth 🚀

5 / 5 Share

April 3, 2025

The support team is incredibly responsive and helpful! Great experience!

Store

PILGRIM

Using app

Over 2 years

Total reviews

13

Average rating

4.8

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear you had such a great experience with our support team. We'll keep working hard to maintain that level of service!

5 / 5 Share

March 28, 2025

AMAZING customer support!

Using app

About 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Love to hear that! 🎉 Our support team works hard, so this means a lot. We’ve got your back anytime!

5 / 5 Share

March 21, 2025

Amazing app to easily set up post purchase offers, cross sells, and other Rebuy widgets. They are constantly adding new features and have great support:)

Store

Soylent

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're thrilled to hear you're enjoying the app and our support. We're always working to improve and bring you even more powerful features! 😊

5 / 5 Share

March 20, 2025

Fantastic app and we've only been using it a few weeks. More than that, their support (talkin' to you, Tom) is SUPER fast and helpful.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Love hearing this! Huge shoutout to Tom—he’s a rockstar and will be pumped to see this 💥 We're so glad Rebuy's already making a difference for you, and we're just getting started!

5 / 5 Share

March 19, 2025

Store

HART

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for the 5 stars! 🙌 We're thrilled you're loving your experience with Rebuy. Let us know if there’s ever anything more we can do for you!

5 / 5 Share

March 14, 2025

The support team is fantastic!

Store

Grüns

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to hear that our support team made a great impression. We're always here to help and appreciate you taking the time to share your experience!

5 / 5 Share

Feb. 28, 2025

Rebuy is a premier app in the Shopify ecosystem.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the shoutout! 🙌 Rebuy is all about helping merchants personalize the shopping experience and drive more revenue. Let us know if there’s anything we can do to make your experience even better! 🚀

5 / 5 Share

Feb. 26, 2025

Loved working with Maria! We are on a headless site and were experiencing many issues with Rebuy. Maria remained dedicated and had multiple calls with us (and our developers) in order to get everything functioning as it should. She's the only reason we remained on Rebuy during all the issues. We were very lucky to have her as our rep.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow, this is amazing to hear! Maria is truly a rockstar, and we’re so glad she could support you through the challenges and get everything running smoothly. We’ll make sure she gets the recognition she deserves—thanks for sticking with us! 🙌

5 / 5 Share

Feb. 21, 2025

Great for merchandising and running promotional offers across different touch points of the customer journey. Great support too!

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Really appreciate you sharing this! 🙌 It’s great to hear that we are making a difference in your merchandising and promotions. If you ever need a hand with anything, just give us a shout—we’ve got you! 🚀

5 / 5 Share

Feb. 20, 2025

Rebuy were very quick to help with installing widgets on our Shopify store.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear our team could get you set up quickly! ⚡️ We’re always here to help make your Shopify store even better. Let us know if you need anything else! 🚀

5 / 5 Share

Feb. 20, 2025

The Rebuy app has a lot of great functionalities and the support is always very helpful and quick.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We love hearing this! 🙌 It’s awesome to know you’re enjoying Rebuy’s features and getting great support from our team. If you ever need anything, we’re here for you! 🚀