All reviews

Rating Breakdown

  • 5
    95% (759 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (16 ratings)

Reviews with Text

  • 98% (783)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2024

Great team and easy to work with. I'm excited to see how rebuy improves our ATC value and revenue.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled to be a part of your journey and can't wait to see the amazing results we’ll achieve together. Let’s keep driving that ATC value and revenue!

5 / 5 Share

Dec. 12, 2024

Tom was excellence and helped me work through all the bugs. Very happy!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the shoutout! 😊 We're so glad Tom could assist you and resolve the issues—he's a rockstar! Let us know if there's anything else we can help with. 🙌

5 / 5 Share

Dec. 11, 2024

We're just getting started with the Rebuy app and Emelia was super helpful and responsive with our setup. Maria went above and beyond explaining how data sources work in relationship to the widgets. We feel this app has great potential for our store.

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 😊 It’s wonderful to hear how helpful Emelia and Maria were during your setup—they’re truly amazing. We’re excited to see how Rebuy helps your store thrive and are here for you every step of the way! 🚀

5 / 5 Share

Dec. 9, 2024

Max at Rebuy was incredible! He went above and beyond over several days to help me set up my GWP, even when custom coding was needed. Max guided me step by step, shared helpful docs, and recorded a Loom video to make sure everything was done correctly. Awesome service!

Store

Rainbo

Using app

Over 1 year

Total reviews

8

Average rating

4.8

Developer Reply

Wow, thank you for the amazing feedback! 🎉 Max is indeed incredible, and it’s great to hear how he went the extra mile to ensure your GWP setup was seamless. We’re lucky to have him on our team and are so glad we could deliver awesome service for you! 🙌

5 / 5 Share

Dec. 4, 2024

Rebuy has really helped us maximize conversion with their upsell widgets. Their customer service is top notch and has helped me even with complex customizations. Highly recommend for Shopify store users!

Using app

Over 1 year

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for the glowing feedback! 🌟 We’re thrilled to hear how much the upsell widgets have boosted your conversions and that our team could assist with customizations. Your recommendation means the world to us—here’s to continued success! 🚀

5 / 5 Share

Dec. 4, 2024

Tom was super helpful and helped resolve my query in no time

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so glad to hear Tom was able to help you out quickly! 🙌 Providing fast and effective support is what we aim for every time. If you need anything else, we’re just a message away! 😊

5 / 5 Share

Dec. 4, 2024

Speedy Service, super helpful team

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We’re so glad our team could provide speedy and helpful service—your success is our priority. 🚀 Let us know if there’s anything more we can do to support you!

5 / 5 Share

Dec. 2, 2024

We have had Rebuy for about a month and so far, I am happy with adding the app to my stores. The platform is a bit overwhelming at first, but our CSM, Lihuen, has been a huge help in setting up data sources and walking through different functionality and capabilities. We installed the app at the worst possible time (right before BFCM) but the Rebuy team was able to get us up and running in time. We have a couple glitches that need to get worked out, but I'm confident that with the help of Lihuen and the Rebuy team, we will have everything working smoothly soon.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're thrilled to hear that Rebuy is making a positive impact on your stores and that Lihuen has been such a great support for you. 🚀 Tackling setup right before BFCM is no small feat, and we're so glad our team could help you launch in time. We're here to ensure those glitches are resolved quickly so everything runs seamlessly—don’t hesitate to reach out anytime! 😊

5 / 5 Share

Nov. 29, 2024

Suki has been instrumental in helping us successfully launch Rebuy on our website! Her guidance throughout the onboarding process was invaluable, and she patiently addressed all our questions and concerns. We were particularly impressed with Suki's proactive approach and her willingness to go the extra mile to ensure a smooth launch. Developer Roy also deserves a shout-out for his excellent work customizing a key feature to perfectly suit our needs.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this fantastic feedback! 🌟 We're thrilled to hear how Suki's guidance and dedication made your Rebuy launch seamless. A big shout-out to Roy as well for delivering the perfect customization to suit your needs. We're here to keep helping you succeed! 🚀

5 / 5 Share

Nov. 25, 2024

Nam did an amazing job and was very patient and got everything I needed done! He was amazing and was very knowledgeable!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 😊 We're so happy to hear that Nam went above and beyond to assist you. We'll be sure to let him know how much you appreciated his help! 🌟

5 / 5 Share

Nov. 24, 2024

Absolute best upsell/cross-sell app on the market. Incredibly powerful, customizable, and customer-oriented.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! 🙌 We're so glad to hear Rebuy is meeting your needs with its power. We'll keep delivering tools and support to help you crush your goals! 🚀

5 / 5 Share

Nov. 22, 2024

This tool has been an absolute game changer for our conversions but also for our promotions. We can easily toggle between Gift with Purchase, upsells, cross-sells, and more. We're looking into the new bundle feature to sell more more more! Special shoutout to Ali Macdonald for being an incredible account manager, team player, extra hard worker. She's been going above and beyond on my aggressive timelines and getting the answer we need even when she doesn't have them. Don't go anywhere - you deserve a raise!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thank you for such an incredible review! 🌟 Sounds like you're making the most of Rebuy's versatility! And huge kudos to Ali Macdonald for her outstanding support; we’re lucky to have her on the team and will definitely pass along your kind words. 💪✨

5 / 5 Share

Nov. 21, 2024

Suki and Gary have been incredible to work with. Such fast and amazing service. I've never loved working with an app more than Rebuy!!!!

Using app

About 2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🌟 We're thrilled to know you're enjoying your experience with us. Your support means the world, and we’ll keep striving to exceed your expectations!

5 / 5 Share

Nov. 19, 2024

Really helps with conversions! great app!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome feedback! 🚀 We're thrilled to hear that Rebuy is driving conversions for you. Let us know if there's anything we can do to keep your experience amazing!

5 / 5 Share

Nov. 18, 2024

Excellent customer service today from Tom from the ReBuy team. He answered all of my questions with speed. Thank you for having excellent agents like Tom to take care of your customers!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words! 🌟 We’re so glad Tom was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make his day! 😊

5 / 5 Share

Nov. 18, 2024

The team was very helpful in setting everything up! Especially Suki and Roy!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We’re so glad to hear that Suki and Roy made your setup experience seamless! 🙌 Our team loves going the extra mile for our customers. If you need anything else, we’re always here for you! 😊

5 / 5 Share

Dec. 17, 2024

Kalum was awesome and really helped introduce me to the full functionality of Rebuy, and get set up. Aiman and Dante were also awesome as we moved further through the process. Thanks to the whole team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're so glad Kalum was able to guide you through Rebuy’s features and ensure a smooth setup. We’ll be sure to share your appreciation with him—it means a lot! 🚀

5 / 5 Share

Nov. 17, 2024

The Rebuy app has been a fantastic solution to cart upsells and PDP recommendations that are bringing true value to our tech stack. We've been especially impressed with how dedicated and accommodating the team have been to get the tech right for us, assisting with customisations to ensure the integration looks and feels seamless onsite. Suki and Monica who we work with closely have been such a great help in assisting us navigate two deployments across our AU & USA site. Their proactive approach and willingness to assist our team and dev agency has made a big difference. We’re excited to continue working with Rebuy and grow our use of their tech across site. Thanks again to both Monica and Suki and the rest of the team!

Store

Billini

Using app

About 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for such thoughtful and detailed feedback! 🌟 We're thrilled to hear how Rebuy has become a key part of your tech stack. Suki and Monica will be over the moon to know their support made an impact across your stores. 🚀

5 / 5 Share

Nov. 15, 2024

Rebuy has been an absolute game-changer for our Shopify store. Since implementing their AI-powered product recommendations, we've seen noticeable boosts in both cart size and order value. The app not only enhances our revenue but also creates a seamless and personalized shopping experience for our customers. A huge shoutout to Monica, our amazing rep! She has been instrumental in guiding us through setup and optimization, ensuring we get the most out of Rebuy’s powerful features. Her expertise and dedication have made the integration process smooth and the results impactful. If you're considering ways to elevate your e-commerce game, Rebuy is a must-have tool. Thanks again to the team—and especially Monica—for your excellent support!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Wow, thank you for such an incredible review! 🌟 We're beyond excited to hear how Rebuy has transformed your Shopify store and elevated your business. A big shoutout to Monica from all of us too—she’ll be thrilled to know her expertise made such a difference for you! 💪