Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
783
chart
#237
All reviews
Review RSS Feed
Dec. 17, 2024
Kalum was awesome and really helped introduce me to the full functionality of Rebuy, and get set up. Aiman and Dante were also awesome as we moved further through the process. Thanks to the whole team!
Thank you for the kind words! 😊 We're so glad Kalum was able to guide you through Rebuy’s features and ensure a smooth setup. We’ll be sure to share your appreciation with him—it means a lot! 🚀
Nov. 17, 2024
The Rebuy app has been a fantastic solution to cart upsells and PDP recommendations that are bringing true value to our tech stack. We've been especially impressed with how dedicated and accommodating the team have been to get the tech right for us, assisting with customisations to ensure the integration looks and feels seamless onsite. Suki and Monica who we work with closely have been such a great help in assisting us navigate two deployments across our AU & USA site. Their proactive approach and willingness to assist our team and dev agency has made a big difference. We’re excited to continue working with Rebuy and grow our use of their tech across site. Thanks again to both Monica and Suki and the rest of the team!
Thank you for such thoughtful and detailed feedback! 🌟 We're thrilled to hear how Rebuy has become a key part of your tech stack. Suki and Monica will be over the moon to know their support made an impact across your stores. 🚀
Nov. 15, 2024
Rebuy has been an absolute game-changer for our Shopify store. Since implementing their AI-powered product recommendations, we've seen noticeable boosts in both cart size and order value. The app not only enhances our revenue but also creates a seamless and personalized shopping experience for our customers. A huge shoutout to Monica, our amazing rep! She has been instrumental in guiding us through setup and optimization, ensuring we get the most out of Rebuy’s powerful features. Her expertise and dedication have made the integration process smooth and the results impactful. If you're considering ways to elevate your e-commerce game, Rebuy is a must-have tool. Thanks again to the team—and especially Monica—for your excellent support!
Wow, thank you for such an incredible review! 🌟 We're beyond excited to hear how Rebuy has transformed your Shopify store and elevated your business. A big shoutout to Monica from all of us too—she’ll be thrilled to know her expertise made such a difference for you! 💪
Nov. 14, 2024
Very good app Useful and easy to use My msm is very good, good ideas, helps me a lot. Appreciate it. Thanks kalum
Thank you for the fantastic feedback! 🌟 We're thrilled to hear Kalum and Rebuy have been so helpful and easy to use. If you ever need more support or ideas, we’re always here to help! 😊
Nov. 13, 2024
Amazing onboarding, thanks Monica
Thank you so much for the shoutout! We're thrilled to hear that Monica made your onboarding experience amazing 🎉. We'll be sure to share your kind words with her—welcome aboard! 😊
Nov. 11, 2024
Rebuy has been a total game-changer for our store! Implementation was incredibly smooth. Once we had everything set up the initial wins started rolling in right from the get-go. The user-friendly design made it so easy to customize without any complicated setup or coding needed. On top of that, their support team is fantastic! Anytime we had questions or needed help with optimization, they were responsive, knowledgeable, and always ready to go above and beyond. Highly recommend Rebuy for anyone looking to boost conversions and create a more personalized shopping experience!
Wow, we’re thrilled to hear Rebuy has made such an impact on your store! 🎉 It’s fantastic that the setup was smooth and that you’re seeing immediate results with easy customization and meaningful support from our team. Thanks for the high recommendation—we’re excited to keep helping you boost conversions and create unique shopping experiences!
Nov. 4, 2024
Thank you so much for the 5 stars! ⭐ We're thrilled you're loving what we do and can’t wait to keep exceeding your expectations. If there’s ever anything more we can do, just let us know! 😊
Jan. 21, 2025
I love working with Suki! She's been great at helping me get started with setting up the app, answering my questions and making sure the delivery was executed on time. She was great at explaining what was my next steps, what the integration could do and what were my best options. So far the experience has been very good with Suki! Update! I've been working with Max and he's been helping me tweak and test new offers etc. My revenue has been increasing with his help!
Thank you for sharing this wonderful feedback! 🌟 We’re thrilled to hear that Suki has been so helpful in getting you set up and guiding you through the process. —please reach out anytime for anything more you need! 😊
Oct. 31, 2024
Rebuy has been an invaluable asset to our business. Since its implementation, we have observed a significant improvement to our customer experience on our website. What truly distinguishes Rebuy is their exceptional support team. Kelsey, in particular, consistently provides insightful assistance, acts as a strategic partner, and promptly addresses our feedback. I highly recommend this tool.
Thank you so much for this fantastic feedback! 🙌 We're delighted to hear how Rebuy has positively impacted your business and that Kelsey has provided the kind of strategic support you deserve. We're here to keep enhancing your customer experience—thanks for the recommendation! 😊
Oct. 31, 2024
Rebuy is a great app for any Shopify store looking to enhance personalization and drive cart upsells. Lots of flexible options, seamless integrations and conversion drivers. Janet is the best to work with. It's easy to set dynamic merchandising rules and run different AB tests. Definitely recommend!
Thanks for the awesome review and recommendation! 🚀 We’re so glad Rebuy is making a difference for your store, and it’s wonderful to hear that Janet has been such a great support. We’ll keep working hard to bring you even more ways to boost conversions and personalize your customer experience! 😊
Oct. 30, 2024
Using Rebuy's cart and recommendations have been great for our business. Especially their AI recommendations - which consistently outperform our curated recommendations. Janet and the team provide excellent service, strategy, and A/B test execution.
We're thrilled to hear our AI recommendations are delivering such strong results for your business! 🎉 Huge thanks for recognizing Janet and the team’s commitment to service and strategy—they’re all about maximizing your success. Here’s to even more growth ahead! 📈
Oct. 25, 2024
Monica has been an integral part of helping Furbish setup all of our Rebuy widgets, customizing them to our own look & feel, and driving incremental revenue for our online store. She is quick to respond or hop on a call, innovative & patient - I highly recommend working with Monica at Rebuy!
Thank you for the wonderful shoutout to Monica! 🎉 It’s amazing to hear how her dedication and expertise have helped Furbish bring its vision to life while boosting revenue. We’ll be sure to pass on the praise, and we’re excited to keep supporting your success! 🌟
Oct. 24, 2024
Easy onboarding and great customer support. A serious company and product.
Thank you so much for the kind words! We're thrilled to hear that our onboarding and customer support made a strong impression. We'll keep striving to deliver a top-notch experience every step of the way! 🚀
Oct. 21, 2024
Amazing customer and development support. The dev team is super strong and was able to fix the issues we created within the app. Really great support.
Thank you so much for the kind words! 🙌 We're thrilled to hear that our dev team could step in and help resolve the issues quickly. We’ll keep working hard to ensure your experience stays top-notch!
Oct. 21, 2024
Tom was very helpful with one of our customizations :) www.scentuals.com
Using app
About 2 years
Total reviews
5
Average rating
5.0
Thanks for the shout-out! 😊 We're glad to hear Tom was able to help with your customization. If you need anything else, we're always here to assist!
Oct. 21, 2024
Great app, great customer service. We had to spend months updating our site before we could even download Rebuy. They were patient and ready when we needed them. And my helper Alison has been awesome! Always there to assist with any question from integration, to set up , to coding. Super grateful to have her helping us every step of the way!
Thank you so much for the amazing feedback! We're thrilled to hear Alison has been such a great support through your entire process—she's truly awesome! 🙌 We're grateful for your patience and excited to continue helping you grow with Rebuy!
Oct. 21, 2024
So far the best Upsell App which offers Pre/Post Upsells in a seemless way. I would especially like to mention Steven, who does a great job. Super helpful even with detailed adjustments. 11/10
Wow, thank you for the fantastic feedback! 🎉 We’re so happy to hear you’re loving the upsell features and that Steven has been super helpful with your adjustments. We’ll keep working hard to keep that 11/10 experience going! 😄
Oct. 17, 2024
We have been using Rebuy for a few years. It is an excellent app and the support has been great. We faced an issue recently after upgrading our theme and I'd like to personally thank Katie in the support team for going out of her way to solve this issue for us. She is a credit to the Rebuy team and testament to their commitment to providing excellent support for customers.
Thank you for being with us for so long, and for the wonderful feedback! 😊 We’re thrilled to hear Katie went above and beyond to help resolve your theme upgrade issue. Your kind words mean a lot, and we’ll continue working hard to provide the excellent support you deserve!
May 7, 2025
Suki and Reza were both a great help in getting our new Smart Cart live and addressed any issues quickly and efficiently. Very easy to work with and great communication. UPDATE: While updating our theme, we were having some issues with our native cart and the Rebuy cart colliding with each other, but Nam & Jessica from Support were extremely helpful in getting this resolved. Thanks again guys!
Thanks for the kind words! 😊 We're thrilled to hear that Suki and Reza were such a great help in getting your Smart Cart up and running. We’ll make sure they get the recognition they deserve for their excellent support! 🎉
Oct. 4, 2024
The app speaks for itself, world-class, but what really makes the difference is the CS. They are unbelievable. Quick response, they know their stuff and they are very willing to go in and make changes to your code to get the outcome desired. As someone who isn't a developer, it is invaluable. They have fixed and improved so many parts of our widgets fr me.
Wow, thank you for such an amazing shoutout! 🌟 We're so happy to hear that our customer support team has made a real difference for you, especially with the hands-on help. We’ll be here whenever you need us, making sure everything runs smoothly! 👏