All reviews

Rating Breakdown

  • 5
    93% (621 ratings)
  • 4
    5% (31 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

Sept. 21, 2022

a helpful product recommendation application for improving upsells and cross sells and with excellent support team!

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 14, 2022

Nothing but great things to say about the Wiser app and team. Amit, Karishma and all of the development team are responsive and they handle urgent issues and new requests expediently. The functionality and interface of the Wiser app is outstanding and we have barely scratched the surface of what it can do. Great partner for any Shopify store!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 10, 2022

The app and support team are really good. They can help you add your custom design that matches your website's theme based on what you've requested.

Store

EasyPC

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Application qui fonctionne parfaitement, leur support ont pu nous aider à mettre en forme comme nous le souhaitons les différents blocs recommandation.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

I can't thank enough Amit who tried to help me resolve all types of issues. His help went beyond setting up the app's widget at the right location; he actually fixed errors present in my Theme. Great service. Really appreciate it.

Using app

10 months

Total reviews

13

Average rating

2.8

5 / 5 Share

July 14, 2022

Good performance, good support! If you do not know something, you should ask the support team. It is good.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review. Our support team always love such feedback and it motivates them to provide even better support going forward. 🙏🏻🥰

4 / 5 Share

July 6, 2022

Found it difficult to get going but had great support from Hasti and Krishma who helped guide me and get everything setup and working.

Store

SmokeyQ

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the honest feedback. We will surely improve on this and ensure you get to use the app easily going forward. App has so many features so we are trying to make it more simple in admin side. :) Thanks 🙏🏻 Team Wiser

5 / 5 Share

June 29, 2022

Hasti provided excellent support for me this morning! She was very helpful, patient and clearly knows a lot about the Wiser product. 5* customer support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

At the suggestion of a well respected graphic designer, I loaded the Wiser app to my Shopify store website. I subscribed to Wiser for the additional features for my webpages. During my preliminary process of learning the app, I reached out to the Wiser support team. I had several questions, regarding the Wiser dashboard. So, I contacted their support via live chat. I have to say their technical support engineer Hasti responded almost immediately. She walked me each process step by step. My chat what Hasti helped me understand how to navigate the Wiser subscribed functions. Hasti went above and beyond to ensure all my needs were addressed. I would highly recommend Wiser based on the app benefits. And their excellent support team mainly Hasti.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for such kind words. 🥰 Our support team is dedicated to help all merchants in setting up and learning about Wiser app. Wiser has so many features so our team works hard to ensure that your store get the best of all features we have. Your feedback is very helpful for us, thanks again for the appreciation. Feel free to email us your suggestions as well please, we always love to add new features based on suggestions from store owners like you. 🥰 🙌 🥰 Thanks Team Wiser

5 / 5 Share

June 28, 2022

This app is very easy to use and super effective. Their customer support is also excellent, they are responsive and will help you with any issues you have.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

I am new using this app on my page on shopify and their customer service team solve the issue i had with some colors of the widget. They really help me very quick and also they do it by their own, thanks for the support.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

Very useful and convenient function!Great service! It helps my website with the related recommendation, which my expensive theme are not available.

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 2, 2022

We started using Wiser a few months ago to replace our manual frequently bought together recommendations and it has been great. From what I can tell the AI-based recommendations work very well. The two potential downsides is I want more out-of-the-box customizability without the need for a developer and I would like to hide products from being displayed if the AI recommendation is chosen. Wiser did help us with the customization a lot but it would have been good to do it on our own. Overall great app and good customer service!

Using app

Over 1 year

Total reviews

7

Average rating

4.0

Developer Reply

Thanks for the honest feedback. 🙏🏻🥰 Such reviews always help us improve the app to deliver better in future. Thanks for the appreciation as well, it really helps and motivates our team. Wiser is all about a product recommendations engine + a support and success team to provide the best experience for Shopify stores. We will try our best to make sure that Wiser will always add value to your store and help in engagement and conversions. Thanks 🙏🏻😊 Amit Founder - Wiser AI

5 / 5 Share

June 6, 2022

Update we have now had the app installed for just one week, and already we have had 7% increase in sales, and we are only on the free plan! I want to especially thank Karishma who is the most amazing customer success agent I have ever encountered. She has been going above and beyond to integrate the app into our site and make it look just completely streamlined with our shop's design. We have now started the free trial for the premium plan and we will update our review with our experience. Initial Review: We have just started using the app again and customer service was fantastic to help us get it to work and look exactly how we wanted. We are very much looking forward to see the results and will update here.

Store

VERDENA

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

May 25, 2022

I Am using this app for almost 6 months now and it really works. does what is expected to do . Recommend products and average order value has increased . Awesome customer support . Have attend all my concerns in very short time . Very happy the way team works. Really recommend for others too.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the feedback and also trusting Wiser for your brand store. We are so glad for this long term association and trust shown by Vooki for Wiser app. We assure for continued support and assistance for coming years. 🔥🚀🙌🥰 Thanks Team Wiser AI App

5 / 5 Share

May 16, 2022

最近チェックした商品やAIによるクロスセル提案など痒い所に手が届くアプリでした。デベロッパーと英語でのやりとりができれば、かなり細かな対応や(手頃な)別料金での特別カスタマイズも依頼できます。チャットの対応も早いです。英語が使えるスタッフがいるならお勧めできます。

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

あなたの店のための親切な言葉と信頼できるWiserアプリをありがとう。 いつものように継続的なサポートをお約束します。Wiserは今後もストアの成功のために新機能をリリースし続けます。 🙏🏻🥰 ありがとう チームワイザーAIアプリ

5 / 5 Share

May 11, 2022

Very helpful app for conversion. It will help to increase AOV and also the customer support is good

Using app

10 days

Total reviews

3

Average rating

5.0

4 / 5 Share

April 27, 2022

Wiser has been great for our website. The set up and optimization can be a bit confusing sometimes but the support the app offers is great and they are very quick to respond to any questions as well as make suggestions!

Using app

8 months

Total reviews

8

Average rating

4.6

5 / 5 Share

April 25, 2022

We tried this app out a few years back and I regret to say that I didn't give it more of a chance then. Once I had time to really dive into all of the features it offers, I was blown away at what it could do for our store. The customer service was beyond anything I've ever experienced and surpassed all expectations. We now have a custom section on each product page that allows recommendations to show that match each top and bottom, essentially giving customers the option to "complete the set." So thankful for the team and all their assistance! Our upsells are already significant.

Using app

6 months

Total reviews

27

Average rating

4.9

Developer Reply

Thanks for the kind words and giving Wiser another try. We are glad that you liked the app this time and we assure you that Wiser will keep on working hard inorder to add more and more features in soon which can help in your store's success. 🔥🔥🔥💪 Thanks Team Wiser AI App

5 / 5 Share

April 13, 2022

The support team is really responsive and helpful. We want to do a customization on how price / sales price being displayed, they kept us posted in the process and tweaked it as how we wanted. Thanks again!

Store

SWIMS

Using app

Almost 2 years

Total reviews

3

Average rating

5.0