All reviews

Rating Breakdown

  • 5
    93% (621 ratings)
  • 4
    5% (31 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)
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5 / 5 Share

Dec. 16, 2022

The most amazing customers service by Hasti today she got me set up and running in less that half an hour with no pressure to upgrade. I am going to try the FREE version out for a bit and then see about upgrading. With that kind of support I probably will upgrade.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

Easy to use and Hasti from support is exceptionally fast! I would recommend this product to anyone looking to improve their store!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Powerful app and powerful support. I got very attentive onboarding support. I don't know how strong the AI recommendation is yet since it hasn't opened yet, but I have high hopes for it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

We are currently finalizing the implementation of this app and the customer service has been really supportive and always willing to listen to any concern or particular wish, and trying to do every extra steps possible to meet our wishes! Overall the service is really good, following us personally throughout the whole process. The app and AI algorithms are powerful, while also allowing an understandable overview of all widgets, differently from other apps where you are quickly lost among all features.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 2, 2022

The customer service with this app is extraordinary! Many apps today don't allow you to connect with them but Wiser is not like other companies. You can actually rely on their customer service. They are courteous, knowledgeable and friendly.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Hasti and the team are superstars !! They spent hours working out a way for my pop ups to work how I wanted them too. Increasing my conversions. best customer service !!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

so far, everything is going excellent. tech/customer service to terrific. the app is performing very well, just need a little more time with the analytics, but I think this is a winner

Using app

9 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 28, 2022

Excelente aplicacion, cumple con lo que promete en la descripcion, muy facil de usar e intuitiva. Las personas de soporte estan super dispuestas a ayudarte en todo momento y son rapidos en contestar, estoy muy contenta con la aplicacion y la recomiendo mucho.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great app with many possibilities. Big thank you to Vishal for his friendly and great customer support!

Using app

9 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 21, 2022

Good app, great and fast support! I used another app with the same functions as Wiser but way more expensive. I like that it's a fixed fee with Wiser no matter how many sessions there are per month!

Using app

6 months

Total reviews

17

Average rating

3.9

4 / 5 Share

Nov. 18, 2022

Great customer feedback by Hasti! She was quick to offer her help and super clear with her instructions!

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 17, 2022

This widget was what I was looking for. Simple, clean and minimal style. Support was very quick to fix some issues and give me very helpful advice. Recommended Thank you

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Great app and a supportive team. They've gone above and beyond to make sure our theme worked with Wiser.

Store

Hoplark

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Just downloaded the app, so far seems like a good investment, lots of features with good potential to add revenue to our sales. Amit was very informative! Thank you!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

Wiser has amazing customer support. The app is very easy to to set up and is completely customisable.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

The customer service is so good, Ankit is very nice to solve my problem. Recommend it, a good free app

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

手順通りに設定しても閲覧履歴等が表示されなかったため、アプリ内のチャットからサポートに連絡したところ、対応がとても早く、数分で問題を解消いただけました。 また、その他にも細かい調整まで行っていただきました。 英語のアプリですが、サポートの方の対応が良いので自分で必要以上に検証せずとも、スピーディに設定できると感じます。 When I contacted support via the in-app chat, the response was very quick and the problem was resolved in a few minutes. They also made other minor adjustments. Although the application is in English, I found the support staff to be very responsive, so I was able to set it up quickly without having to verify more than necessary myself.

Store

dede-ec

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

サポートチームに感謝します。私たちは常にあなたの店のためにワイザーアプリを最大限に活用するために働きます. ありがとう チームワイザー

5 / 5 Share

Oct. 14, 2022

Really sophisticated and great app I use in order to increase sales and conversions. Will certainly use this in the coming months and years. And had a great and prompt customer service helping and troubleshooting my issues, one of the best app we ever used :)

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

🙏 Thats awesome to hear such words from you. 🙏 Thanks a ton for appreciation. We assure you for continued support, enhancements in app and ensure that app helps your store in best way possible always. 💥💥💥 Thanks Team Wiser

5 / 5 Share

Sept. 28, 2022

Wiser's dashboard is clear and user-friendly and I like the analytics by widget type to see what's been most effective. I have familiarity with the Enterprise level too and recommend it to customize all of the look & feel, function, and placement of the widgets. The tech support team has been very responsive and helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

An engaging application that has helped raise our AOV and build a better journey. Worth every dollar.

Using app

5 months

Total reviews

5

Average rating

4.2