All reviews

Rating Breakdown

  • 5
    94% (426 ratings)
  • 4
    4% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (444)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2020

Backed by a super helpful support team. Not only are they quick to respond to queries but their suggestions show how keen they are to understand their customer and to help you grow.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

The only app on the market that allows for easy, intuitive assignment of specific recommendations by product. Every other app out there seems to rely on machine learning or predictive analytics, but our products often have only one or two compatible accessories. Wiser Personalized Recommendations allowed us to embed those add-ons right in the product page itself, leading to an immediate increase in sales. I also can't say enough about the support; we needed to customize certain aspects of the widget for our theme, and the Wiser team came through quickly. Highly recommend!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2020

Great app, easy to install and fantastic support. Support help me customize the tool to fit my needs in not time. Highly recommend!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2020

I needed help in app configuration and Kemi from the support team responded to me promptly and helped me solved the issue right away! On top of that, she also detected some other issues which she has also kindly shared with me. Definitely one of the best support I have experienced with any Shopify Apps! THANK YOU SO MUCH!!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2020

I used this app to create customized recommendations. I had some trouble with uploading the CSV but the support I received from the WISER was timely and helpful. They said that they would be available to help anytime in the future should I have problems later.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2020

Perfect support and we really like the app! Good luck guys! 5/5 they have earned it! Nice dashboard!!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2020

The App works as expected. Happy with the ease of setting up my cross product recommendations. Everything is very intuitive and well thought out.

Using app

9 months

Total reviews

6

Average rating

4.0

5 / 5 Share

March 4, 2020

Awesome customer support! :) Customer Success Representative Karishma did her best and solved the issue with recommended products bulk import very quickly!

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 29, 2020

very good app, it is very useful for cross sell on cart page. Plus, support helped with my request immediately and efficiently

Using app

About 4 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 22, 2020

been trying this app for a week now and it works really well. easy to use and understand the way it works. also, really nice support service, special mention to Karishma and Amit who worked hard solving our issues.

Store

Scorpi

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 26, 2019

Looks very professional! Great customer service :) The app offers everything you need regarding cross sell.

Using app

30 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

This app is truly amazing. It provides customers with suggestions or previously viewed items they have looked at. Thank you

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review. Glad you like the app. We assure for best support anytime.

5 / 5 Share

Nov. 14, 2019

Using this app to provide product recommendations and recently viewed. I've been amazed by the customer service. Customization requests were complete on the same day I downloaded the app. Probably my best experience with a 3rd party app company so far. Highly recommended! A+

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review. We are glad to assist you and have you onboard.

5 / 5 Share

Nov. 6, 2019

This app is fully functional and has tons of great and useful features. The support staff went above and beyond to remove some code from a different app that was causing load speeds on my website. They also offered advice some other unrelated apps that compliment my store. Super happy with the app and incredible customer service.

Using app

6 months

Total reviews

9

Average rating

4.1

5 / 5 Share

Nov. 5, 2019

We have been using this app for a few days now and really happy so far. Great value in comparison to other similar apps and brilliant customer service so far. Going above and beyond to integrate to our store and make us happy :)

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

Again, another great app by EVM. This app has helped us with sales as it gives our customers other product ideas to shop for. We are planning on adding accessories with our shoe line and this app is just what we need. It can show customers how to pair our shoes with accessories. Overall it’s a great shopping experience for our customers, thanks to EVM!!

Using app

4 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

Great price. Lots of options for recommendations. Awesome and responsive customer service. I would recommend this app.

Using app

Over 1 year

Total reviews

12

Average rating

4.5

Developer Reply

Thanks a lot for the review. Glad that you like our customer service and support as we focus a lot on support itself. We assure you to provide continued support in future as well.

5 / 5 Share

Aug. 28, 2019

Really nice app since personnalizer recommandations disappear, and support team is so efficient and fast! Thank you

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

We had an issue with the app but Wiser team was able to respond and fix it within 24 hr. Great service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2019

Very solid app for related items and trending products on your site. The Wiser team even helped with the setup.

Using app

11 days

Total reviews

8

Average rating

4.9